IdeaMerge is based in Portland, Oregon, USA. We answer e-mails and voicemails 7 days a week. We answer the phone weekdays 8 am to 5 pm Pacific Standard Time (PST), i.e. regular weekday business hours on the USA's West Coast. If you call us outside those hours, please do leave a voicemail. We do check our e-mail and voicemail frequently both during and outside our business hours.
We very much welcome international clients.