SUEESS family, Switzerland, posted on 17 September 2010, vendor was Touring Cars
We picked our camper in Helsinki after having spent the first night in an airport hotel. The instructions were really veeeerrryyy long. However, we knew pretty much all about the camper thereafter.
Had absolutely no problem with the large vehicle. Within two weeks, we drove to the Nordkapp and back to Helsinki again. Easy to drive camper, and our two kids (aged 3 & 5) had a good time in the spacious camper, too.
Eventhough the process until you finally get on the road takes time, it is worth the hassle. Rather spend some time there and have no issues afterwards.
We will definitely come back!Manuel Slipek, posted on 19 July 2010, vendor was Touring Cars
Our trip through Skandinavia (June 5-26th 2010; mainly Norway) started in Rovaniemi/Finland. The pick up process was perfectly organized, as well as the administrative part of the trip with Ideamerge and Touringcars in advance. The tour through Scandinavia was very impressive, when visiting Norway again, we would travel not before beginning of August, because weather in the northern part should be warmer and there should be less snow in the upper parts of the nationalparks. The return process in Stockholm/Sweden was organized well again (although it was at 4 am.), people were again friendly and helpful. Only negative situation was the discussion about some scratches on one surface in the RV, which were not noted on the pickup report. We recommend everybody to really take time and look on everything and note down everything on the report when picking up the RV because Touringcars is in comparison with other rental companies very picky on scratches and the amounts they want to charge are replacement costs not just loss in value. Beside this situation we had a good time and can especially recommend Ideamerge.Bin, posted on 19 January 2010, vendor was Touring Cars
The experience throughout was faultless, prompt email responses from Ideamerge and very nice email replies from rental provider. We got the vehicle from northern finland at Rovaniemi rental station with nice people, the temperature was -30 centigrade.. The vehicle was in a great condition and we drove on road covered with ice all the way to Norway and back without any big problems. Regardless of where we were, support was always available via phone from people at Rovaniemi rental station whenever needed... I'll give 10 out 10 to my experience with them..