vendor
Our top RV rental vendor in the USA is Road Bear RV.
Apart from any IdeaMerge special discount,
the prices and policies
presented on the IdeaMerge Website match the prices and policies of our
vendors. You aren't paying extra by going through IdeaMerge
in fact you may be paying less.
IdeaMerge facilitates the whole rental process, presenting
a single total cost you can count on and
acting for you as an accessible resource
and, if necessary, as an advocate.
With a foot naturally in the vendor's camp, we carefully
manage expectations so that the entire rental experience is maximally enjoyable
for all involved.
currency
Any special IdeaMerge discount we apply is applied to the entire, tax-inclusive rate.
(Thus we effectively discount the tax as well.) And we do not require you to pay in full earlier than normal
to receive this discount.
Our motorhome and campervan rental
rates match our vendor's rates and are therefore
calculated in US Dollars (US$ or USD). And because we are
based in the US, we also charge the downpayment and balance in
US Dollars.
Moreover, unlike our main competition
we do not impose a credit card transaction fee.
What's more, being a USA company, IdeaMerge charges the USA total price
in USD.
Therefore if you are from the USA you suffer no retail foreign exchange
transaction; and if you are from outside the USA
(i.e. if your funds are not in USD), you avoid involving in the overall
transaction a third (i.e. middle) currency (that of a non-USA-based
competitor of IdeaMerge) and the concomitant retail foreign exchange
thereto from USD, which avoidance saves you about 2% on the
total cost.
Of course neither IdeaMerge nor the vendor is responsible
for exchange rate fluctuations and the consequent variances that are possible
in a particular foreign currency's value relative to these USD charges.
reservation
In accord with the automobile rental industry standard,
reservations may be made for a vendor's particular vehicle category
(what we might call a vendor's "group") only, not for a specific vehicle.
Which is to say,
although the various images, model numbers and vehicle specifications presented
throughout the IdeaMerge motorhome rental pages — especially on the
vehicle-specification pages — are carefully selected to accurately
and precisely indicate the vehicle that you will get, the vehicle model
(and layout) you get might not be identical to what is indicated by said
information.
In the very unlikely event that
a vehicle in the reserved category is not available upon the pick-up date, the
rental company reserves the right to substitute a comparable or larger vehicle
with the same equipment and the capacity to accommodate the number persons you have delineated (in terms of, say, adults and children) as being in your party. In this case there will be no additional charge for a larger
vehicle. However, the higher ancillary costs associated with a larger
vehicle such as campground fees,
tolls, and fueling costs are to be borne by the customer.
The USA rental motorhomes presented on this Website are designed to
safely transport the number of occupants which equals the maximum number
of sleeping places stated as characterizing the vehicle.
To transport in such motorhome
more than said maximum number of people is to risk violating traffic
safety laws in this respect and, due in part to the cumulative weight of the
passengers, causing mechanical failure or accidental damage to the
vehicle and injury to the occupants and other persons. The
rental client (i.e. the customer) will be held fully responsible for
such damages and injuries. Of course all driver's seats and front
passenger seats of these vehicles have safety belts, and these devices
should be worn whenever the vehicle is in motion. Although many motorhomes
accommodate passengers in places where safety belts are perhaps not
required by law (e.g. at the dining table), any safety belts present in the
rear area are at least significant of a recommended rear seating position.
Rear occupants of a moving motorhome should oblige
themselves — and any rear occupants dependent on them —
to sit in such places only and to use appropriately the seatbelt gracing such
seat. Riding in a place which is not equipped with a safety belt increases
the danger of injury to one's self and others.
downpayment
IdeaMerge charges a 20% downpayment
upon actually booking a client's reservation.
This downpayment is refundable minus US$ 100 until 60 days prior to
the pick-up date.
(These days are determined according to US Pacific Time.)
balance
The balance is charged or due 60 days prior to the pick-up
date. (If a reservation is placed within that time window, the whole
amount will be charged or due straightaway.)
We require early prepayment because the vendor
imposes further cancellations fees starting within that threshold.
Necessarily and simply reflecting that schedule of fees,
IdeaMerge's cancellation policy is as follows ...
cancellation fees
changes
Any change to a booking especially of the rental duration, and
whether requested before, during
or after the pick-up is subject to
authorization by the rental company. Do not expect to be able to make
such changes upon the pick-up occasion.
A change may entail a change fee, the amount of which is
usually modest/nominal yet is generally commensurate with the degree to
which the change compromises the vendor's ability to rent out the vehicle.
In most cases one booking change order may be placed free of charge,
and a US$ 50
change fee applies to all subsequent booking modifications
made prior to the pick-up day (i.e. made via IdeaMerge to
reservation requests that have already been confirmed).
For pick-ups at San Francisco in conjunction with the
Burning Man
festival, e.g. pick-ups there from 24 August 2008 to 2 September 2008:
If after the rental has commenced the client wants to
change drop-off location, the client should first obtain authorization
from the vendor and ascertain the additional charge that would
apply.
If after the rental has commenced the client wants to extend
the duration of the rental, the client should obtain authorization
from the vendor. Failure to obtain such authorization will result in
a US$ 30 per hour or US$ 300 per night penalty.
taxes
The tax is determined according state and city in which the pick-up occurs:
4.85% at Denver, 7.50% at Las Vegas, 8.25% at Los Angeles,
7.00% at New Jersey (plus US$ 5 per night security fee,
maximum US$ 140), 8.75% at San Francisco.
The tax does not apply to the optional insurance nor to any city
transfer fee.
Of course the IdeaMerge online reservation software
includes the tax in the total cost it computes.
pick-up & return constraints
The minimum official rental duration is 7 nights.
Clients arriving on flights from overseas (i.e. outside North America)
are not allowed to pick-up on the day their flight arrives,
this constraint being imposed by the vendor's insurance company
in recognition of the naturally fatigued state of such clients
upon flight arrival.
The depots are open for pick-up MondayFriday,
noon to 4 pm, i.e. weekdays in the afternoon; and
on Saturdays from noon to 1 pm and perhaps (by special appointment)
later on Saturdays.
Morning pick-up is not bookable.
The depots are open for standard return MondaySaturday, 8 am to 10:30 am, i.e. mornings.
A non-standard return time (i.e. an afternoon return) entails an extra night's worth of cost,
and a Saturday afternoon return entails charge for Sunday night as well.
The vendor imposes these standards such that most vehicles can be prepared during regular business hours and delivered to a client on the same day that the vehicle is returned by the previous client. Thus the vendor doesn't lose out on renting that vehicle for that night.
A Saturday afternoon return means the vendor doesn't have time to prepare and rent the vehicle to someone else for Saturday night; and because the vendor is closed Sundays, the vendor cannot rent the vehicle Sunday night too.
The IdeaMerge software accounts for non-standard pick-up and non-standard return times.
Sorry but Sunday pick-up or return is not possible with Moturis.
A fee of US$ 30 per hour or US$ 300 per night applies to late return of the
vehicle. The depots are closed during certain holidays, which are accounted for
by our online reservation software.
security deposit
Upon pick-up, the vendor authorizes/blocks on a client's Visa, MasterCard,
EuroCard, or American Express card a US$ 750 security deposit.
Exceptions:
Without exception a valid credit is required for each rental; debits cards
or Euro checks are not accepted.
Naturally the security deposit is refundable depending on whether the vehicle is returned
on time, to the correct location, undamaged, with a clean interior and
with appropriately full engine fuel tank. The
vendor reserves the right to retain a minimum US$ 50 fee if the vehicle
is not returned with the interior in a clean condition. The toilet and
waste water tank should be emptied prior to the return of the
vehicle, or the vendor will retain a separate US$ 50 fee.
what's included
The vehicle will be delivered with an ample amount of engine fuel in the tank;
you should try to return it with this same amount.
The water tank, propane tank,
and any toilet chemical repository will be full; but you will not be
charged if they are returned less than full.
The client is responsible for checking all vehicle fluid levels
at each refueling during the rental. Refills of all these fluids
— except of course the engine fuel and the propane (LPG) — will
be reimbursed if the client presents receipts for such.
All the Road Bear RV rentals include
the minimum legal amounts of liability
(i.e. third party) insurance.
These minimums vary between state, province and territory.
(If you own and operate an automobile, please check with your auto
insurance provider to determine the coverage which that insurance extends
to you while you are operating a rented recreational vehicle in
the United States, Canada, and so forth.)
All the Road Bear motorhome rentals also include collision and
comprehensive insurance inhering a deductible
(a.k.a. excess; applicable per claim/occurrence not per rental) of
US$ 750.
The term comprehensive here signifies
accidental damage due to vandalism, fire, theft, break-in, and weather,
as well as animal impact, accidental damage to windows,
and towing and recovery costs. Of course said deductibles/excesses
are void if the client/customer fails to file a relevant and timely accident/damage
report with the police and/or Road Bear RV or fails to inform the Road Bear RV pick-up depot within
24 hours with a full written report.
Also included by default is 24/7 assistance.
All the vehicles have a gasoline engine,
automatic transmission, dash and roof (110 V) air conditioning,
stove burners, microwave oven, sink,
refrigerator, freezer, furnace, toilet, and 110 V hook-up.
Included in the preparation fee are the first tank of propane,
the first supply of toilet chemicals, the operator's manual,
a water hose, sewer hose (and sewer connector), fire extinguisher,
and the final cleaning of the outside of the vehicle.
Also included are a Woodall's North American Campground Guide
(about 800 pages), KOA Campground Guide, and KOA discount card
(giving customers a 10% discount).
There is no charge for additional drivers.
The vendor provides free storage of luggage at their depot (at the
client's own risk).
age and license(s)
The minimum age limit for Road Bear RV's motorhome and campervan rentals
is only 21 years for non-USA residents, 25 years for USA residents, and typically there is no maximum
age limit.
Upon pick-up the vendor (Road Bear) requires of the client
merely a resident-country drivers license.
But if said license is not primarily or secondarily (i.e. in parallel)
written in English, the vendor suggests that the client carry
an international drivers permit (IDP).
(Regarding such permits, see the country listings posted on the New Zealand Automobile
Association's Website.)
Basically an IDP is a means by which police in a foreign
country can know in terms of translations in nearly a dozen
different languages
that your domestic driver's license is indeed recognized as being valid by
the proper authorities in your country. (See the
excellent article at
Drivers.com.)
The local office of your auto club (AA, AA, RAC, ADAC, etc.) sells IDPs for
about US$ 20. If you need an IDP, take
your license, two passport-sized photos and the requisite cash to the club office. (Though for about US$ 6 the
club may snap Polaroid photos for you.) Ten minutes later you'll be able to
legally drive on any European roadassuming you're at least 18 years of age. If you
plan to operate a motorcycle in Europe, be sure to have the auto club certify your
qualification to do so.
Web searches will bring up a host of Websites selling documents that conform
to the model delineated in annex 10 of the United Nations Convention on Road
Traffic (1949); but according to Article 24 of that convention,
a truly valid IDP is one which is "issued .. by the competent authority of
another Contracting State or subdivision thereof, or by an association duly
empowered by such authority ...."
Good news: In the USA the standard domestic drivers licenses of foreign states
are, in connection with foreign tourists, considered equal to a standard USA
drivers license.
Therefore the foreign drivers license allows the holder to drive the same
range of vehicle types as does a USA license. This means, for instance,
that the 3500 kg permissible-weight constraint that applies to European
Union licenses in Europe is effectively raised in the USA to match the
USA standards, which are invariably so high that all the vehicles
represented on IdeaMerge's USA "Rates & Reservations" page may be driven
by a standard-European-drivers-licensed client.
(See en.wikipedia.org/wiki/Driver's_license and, say,
en.wikipedia.org/wiki/UK_Driving_Licence_codes.)
breakdown
If a mechanical breakdown of the vehicle renders it inoperable
for the 12 consecutive working hours after the client initially informs the
vendor about the breakdown, the client will be reimbursed for (the greater
of) (a) the daily rental rate or (b) expenses for hotel rooms up to US$ 25 per
person per night and car rental up to US$ 50 per night per rental (to a
maximum of US$ 1500). Receipts, of course, are required in these respects.
The term breakdown as used above does not refer to the vehicle's
air conditioning, refrigerator, slide-out functionality, awning, radio,
TV/VCR/DVD, generator, and cruise control, among other functionalities not
essential to travel.
For repairs exceeding US$ 50, the customer must call
the vendor to get authorization. Non-authorized repairs over US$ 50 will not
be reimbursed. Again, receipts must be presented for reimbursement to occur.
See our "Insurance, etc"
page for details concerning the included insurance.
restrictions
accident
In the event of an accident, the customer must obtain a local police
report as provided by the attending police officer investigating the accident.
An accident report form is supplied in the vehicle. The client should notify
the vendor about the accident as soon as possible. On said accident report form
the client should make a full, written report including the other
party's name, address, phone number and driver's license information. The client
should submit that form to the vendor upon returning the vehicle. All documents
relating to the accident should include a police report number or other
pertinent identifying number. Insurance coverage may be void if these
measures are not performed.
parking tickets, etc.
Upon returning the vehicle the client should report and pay to the vendor
all parking/traffic/toll-road violations
(and the documentation thereof,
i.e. the ticket itself)
levied on the vehicle or driver
during the rental.
Per such violation unreported on that occasion, the vendor will levy upon
the client a US$ 100 administration fee — in addition to the fine
itself. The vendor takes these fines and charges and fees very seriously,
so you are advised to be forthcoming in this respect upon returning
the vehicle.
road bear rv's terms and conditions
warning
The vendor always reserves the right to refuse, at its discretion, to rent to a particular client.
Although motor travel in North America is not generally considered prohibitively dangerous, there are, of course, associated risks including death. For quantitative measures of these risks, please see the Association for Safe International Road Travel (ASIRT) http://www.asirt.org.
a slight disclaimer
IdeaMerge takes special care in representing
our vendors (i.e. the actual rental companies) so as maximally to
benefit you, our clients. Thus we present such information using
various careful emphases and an overall style which is decidedly
complementary to (i.e. in contrast with) the legalistic style
that of course constrains the actual terms and conditions
of our vendors. The information on the IdeaMerge Website is
therefore designed to resonate effectively and thoroughly with but
not be simply identical to those terms and conditions, which
terms and conditions nevertheless override the information presented by
IdeaMerge and are naturally subject to change without notice prior to the
rental pick-up occasion, on which occasion at the rental depot
the client will be obliged to sign and thus agree to them.
See the bottom of this page for a link to Road Bear RV's terms and conditions.
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