The pick-up/return depots
are located at Boston, Chicago, Denver, Fort Lauderdale, Las Vegas,
Los Angeles, New York, and San Francisco.
The minimum official rental duration is 7 nights.
One-way rentals are possible between these depots. The one-way fees range from US$ 110 to US$ 380 but
no one-way fee applies if the pick-up occurs November through March.
The IdeaMerge online reservation software of course incorporates any such applicable fees into the total cost it quotes to you.
IMPORTANT: clients arriving on flights from overseas
are not allowed to pick-up on the day their flight arrives,
this constraint being imposed by the vendor's insurance company
in recognition of the naturally fatigued state of such clients
upon their flight arrival.
Shuttle transfer: although free of charge,
transfer to the rental depot is offered at 7:00 am only
(except for clients staying at the designated San Francisco
downtown — alias city center — transfer hotels, for whom
this meeting time is 12:00 noon) and this
only at designated transfer hotels;
likewise free of charge, transfer from the depot to the
designated airport
(except New York's JFK and LGA airports) is offered at 11:00 am.
In this regard, please do
not book return flights which depart prior to 2:00 pm.
Clients opting for shuttle transfer
transfer should book it upon booking the rental or no later than three working days prior to the transfer
occasion.
The complimentary permitted amount of luggage the shuttle will take is
in accordance with the airline regulations: two suitcases weighing
no more than 50 pounds (23 kilograms) plus two pieces of hand luggage
per person. Excessive luggage is the client's responsibility.
Note: for motorhome travel soft-sided or collapsable bags are
the best sort to use.
Vehicle pick-up (or return) is not possible directly at locations
other than the depots.
The depots are open for pick-up
Monday–Saturday, 9:00 am to 10:30 am — although
early pick-up is provided starting at 8:00 am for clients using the
hotel shuttle transfer (except for clients staying at one of the
designated San Francisco downtown transfer hotels, where the shuttle picks up
at 12:00 noon, even on Saturday) and for clients who otherwise arrive at the depot between
8:00 am and 8:30 am and who have informed Moturis of their early arrival at
least three workings days before.
Afternoon pick-up is available Monday–Friday 1:00 pm to 3:00 pm.
From April through September a US$ 64 surcharge applies for
pick-up on Saturday or Monday. This surcharge
is referred to as the "weekend" surcharge.
The depots are open for standard return
Monday–Saturday, 9:00 am to 10:30 am, i.e. mornings.
Airport transfer is provided at 11:00 am to designated airports
(not including New York's JFK and LGA). Please do not book return flights
with departures before 2:00 pm, if you want to take advantage of this
free transfer.
A non-standard afternoon return time entails an
extra night's worth of cost, and a Saturday afternoon return entails
charge for Sunday night as well.
The vendor imposes these standards such that most vehicles can be prepared
during regular business hours and delivered to a client on the same day that
the vehicle is returned by the previous client. Thus the vendor doesn't lose
out on renting that vehicle for that night.
A Saturday afternoon return means the vendor doesn't have time to prepare
and rent the vehicle to someone else for Saturday night; and because the
vendor is closed Sundays, the vendor cannot rent the vehicle Sunday night
too. The IdeaMerge software accounts for non-standard return times.
Sorry but Sunday pick-up or return is not possible with Moturis.
A fee of US$ 30 per hour or US$ 300 per night applies to late return of the
vehicle. The depots are closed during certain holidays, which are accounted for
by our online reservation software.
Moturis provides free storage of luggage at the rental depot
(but at the client's risk).
Again, for motorhome travel soft-sided or collapsable bags are
the best sort to use.
If you want to park a car at or near the rental depot for the duration of your rental,
please contact the depot directly a day or so before your rental, this to learn whether
they happen to have room. Such parking is generally at the client's risk.
A thorough explanation and demonstration of the rental vehicle will be provided
upon pick-up. This orientation, together with completion of the relevant
paperwork, requires approximately one hour.
Authorization is required to travel into Alaska, Yukon,
and the NW Territories. This authorization costs US$ 450.
No such authorization is required for travel elsewhere in Canada,
although travel to the greater metropolitan areas of Montreal and Quebec City
is prohibited.
The Moturis vehicles are allowed to travel into
Mexico if such
travel is confirmed in advance and the additional liability
insurance and CDW, which together cost US$ 19 per night,
is purchased.
Area restrictions might apply. This addendum is sold at the San Francisco,
Los Angeles and Las Vegas depots only. Clients have to provide
the depot with the exact dates the vehicle will be in Mexico. When
traveling in Mexico, traveler assistance is not available and any repair
costs, towing or fines incurred in Mexico are the client's
(i.e. customer's, traveler's, renter's) responsibility.
At Boston, Chicago, Denver, and New York each motorhome
is winterized during November through April or during any other
stretch of space–time in which the ambient temperatures of the
low-altitude regions near the depot are expected to be below the freezing
point during a client's rental. Winterization means that the water is
drained from the fresh water tank, hot water heater and both waste tanks. Of
course this drainage involves the water pipes, toilet, sink, shower,
and external shower (if this latter feature is present). Once the vehicle is winterized, no water
should be put into the fresh water tank and it should not be hooked up to the public
water supply. Therefore no water at all is available from the
motorhome. The toilet, however, can still be used as long as windshield
washer antifreeze is poured down to rinse it. Pink RV antifreeze will have
been run through all the pipes and put into the black and grey tanks. If the
client removes the antifreeze and puts water into the system, the tanks and
pipes will likely crack. If this damage occurs, the client will be responsible
for repairing these systems and any other consequent damages. If the client
unwinterizes the vehicle for travel into a warner climate, it is the client's
responsibility to have the vehicle re-winterized before returning it.
If such client presents a receipt of winterization from a Southern RV
Service Center, Moturis will reimburse the client up to a maximum of
US$ 75. If, however, such client does not have such receipt, Moturis will
keep the security deposit and charge the client for any costs consequent of
water system damage.
Of course upon the pick-up occasion the vendor can provide instruction regarding
the draining and rehydration of that system.
The depot addresses and contact numbers are as follows:
You can visit mapquest.com to generate your own
interactive maps.
