Robert Allan, rwallan@netspace.net.au, 14 march 2010
We picked up the large RV from LA in which we hired
it for ten days.
The pick up process was much easier than I expected
as the vehicle was 32 feet in length so I was a
little concerned as to how to handle it correctly.
The pre delivery process was extremely helpful and
the vehicle was clean and well presented.
We travelled over 1200 miles down to the mexican
border, Yuma, Phoenix and back to LA. We enjoyed its
use and saw many things, but above all we met so
many fellow RV people that made our trip ever so
rewarding.
Perhaps the only negative aspect was the very low
mileage consumption where we averaged about 8 mpg.
which impacted heavily on the economics of the trip. Except for this, highly recommended.
Richard McManus, , 06 march 2010
We rented an RV from Campers World in San Marcos(San Diego). The rental pickup and prepickup information was accurate and quickly answered. They even stored our pick up truck for the month cost free! The service representative was quick, knowledgeable and courteous. We drove to El Centro where we set up camp at Rio Bend Golf and RV park. This was our first experience with RVing and the spaciousness of the unit and the comfortableness of the dual inflatable bed was a pleasure. There were a couple of flaws in the sewer connection which were easily remedied and paid for by Camper's World . The return of thet RV was smooth as clockwork and we used our 60 day membership at Camper's World to make some purchases with the Discount.
Jo Reavis, 06 march 2010
I was surfing the web to arrange a motor home vacation with our children and grandsons to the Grand Canyon. The more I read, the more concerned I became about all the possible problems. But I found so many encouraging reviews about IdeaMerge's organization and service, that I gained confidence. Upon submitting an application, I was disappointed to learn that we had to reserve the motor home for at least 7 days, but we could only manage a 4 day trip Sadly, I phoned IdeaMerge to see if they had any recommendations. Doug more than lived up to the company's reputation of going the extra mile....with a smile. He offered to search for dealers who would allow a 4 day trip to suit our needs and quickly emailed me the results. Unfortunately, my husband – grandpa, who was already weak from other ailments, developed further complications to the point that we had to cancel our plans. But I am highly recommending IdeaMerge to all our children and friends for whenever they plan to do a motor home trip for its outstanding service. Wishing the very best to IdeaMerge.
Sean Merry, merrimus@yahoo.com.au, 12 february 2010
We recently rented a motor home to drive across the Southern states. We were coming from a trip through South America and our friends were coming from Australia and Carolina. Despite this, the rental was an absolute breeze to organize and all our questions were answered quickly and thoroughly. We picked up our van from the wonderful Barbara at Moturis in Dallas and were fully briefed as this was our first RV experience. The trip was amazing and the service from everyone involved was spot on. Thanks for making it all so easy.
John Booker, jcb-uk@hotmail.com, 11 february 2010
Using Idea Merge saved a lot of time researching other websites and provided assurance in terms of the additional costs. A really good service.
Through Idea merge I booked an RV with Moturis (part of camping world.) Unfortunately the experience with Moturis was not so good. The RV was great but the charge for the extra miles was extremely expensive and we were fined $75 for having some grey water in tank (it was on the lowest bar) which I thought was excessive. Also the staff at Motouris were less than helpful and gave the impression of going through some sort of exam oppose to wishing me well on my holiday.
Had a great time driving round Vegas, Arizona, and California saw awesome sights and met amazing people. A fantastic place in the world!
Cheers!
Note from IdeaMerge: Our software prompts the user to enter the expected driving distance; it then determines the optimal pre-purchase mileage
package for the customer and indicates to the customer the cost that would upon the return occasion be paid by the customer for the expected miles
beyond the pre-purchased number of miles.
By the way [this is still IdeaMerge speaking], don't miss Joshua Tree National Park in California. It's like a whole other life bearing planet in there,
with its incredible variety of vegetation and rock formations! Otherworldly campgrounds as well!
Who needs warp drive when you can jet to LA, rent a motorhome, and drive to Joshua Tree while listening to U2 and The Doors?!?
sandyg, 31 january 2010
We loved the RV we rented. It was our first
trip in RV. It was very easy to drive and very comfortable. The pick up and drop off in La vegas was a piece of cake. We would have liked an instruction book but we did tape the instructions we were given and we were able to easily figure out everything else. It was an extremely postive experience and I would recommend Ideamerge.
Chris, 19 january 2010
Everything was great. Easy to rent and the RV was in perfect conditions.
Vilma Burneikiene, vilma@airv.lt, 19 january 2010
Many thanks for your excellent staff and a RV car. We had a 20 days trip with this car and we had no any technical or other problems on our 5000 miles trip. We explored ten states of the USA and enjoyed the trip very much. We love America, its people and nature. I will recommend this company for everybody. The company offered the best prices and excellent assistance plus various discounts for campgrounds. The RV was in excellent condition. Good luck for this company!
Best regards from Lithuania.
Dave Carol, davekenyon@yahoo.com, 17 december 2009
We rented a Cheapa Campa through Ideamerge in Los Angeles and never having driven an RV before it was a bit daunting but we soon got the hang of it. The RV was great just what we wanted not too large but comfortable for the two of us, it made the trip. We visted Joshau Tree National Park were the RV really came into its own with semi wild camping, however it was cold and we did have to buy an extra blanket as the supplied bedding was not sufficient at 3500ft in December. We drove around 2000 miles and the RV being an automatic with cruise control was a pleasure to drive, we became quite attached to it in the short time we had it.
The only problem we had was when the cover on the air conditioning on the roof blew off, on ringing the office they were helpful and seemed more concered about us getting wet than damaging the vehicle if it rained, fortunately it didn't rain.
The pick up and drop off went smoothly with very friendly and helpful staff, though I would allow a couple of hours for this.
It was very refreshing to see a price that was the actual price you pay without all the hidden extras that seem to be all so common these days. Ideamerge were also considerably cheaper than other companys we looked at.
All told it was an excellent trip, I will be using Ideamerge again and would definitely recommend them.
Many thanks
chris whiteside, Kendal, UK, sezandchris@hotmail.com, 09 december 2009
Pick up went smoothly after a relatively easy $25 taxi ride from the airport in Las Vegas. Very friendly, efficient and much quicker than expected although it was mid-week and we were the only ones picking up at the time. Everything we were shown was relevant. Difficult to take it all in at first and the instruction books could have been more user friendly. Camper was in excellent condition and spotless. Went for Cheapa and was expecting it to be a few years old but it was almost new and had less than 20k on clock. Drove well and I had no problem getting used to it. Covered 1000 miles in 6 days with no problem whatsoever.
Dropping off was again friendly and efficient. We had managed to crack the rooflight which we reported and there was a reasonable charge of $22. I expected it to be much more as that clearly didn't include fitting time. Nice not to be ripped off. We also noticed a chip in the windscreen just after we'd set off and I was anticipating a bit of an argument as to whose responsibility that was but they accepted my word for it without question.
Only one slight irritation - the USD1000 deposit from your credit card. A bit naughty for Apollo to charge a $20 admin fee for the privelege of holding on to your money and it took almost 2 weeks for the balance to be credited to my account although this is perhaps more an issue with the card company.
Overall, though, friendly, helpful, efficient, reliable, great value for money. Would use them again without hesitation
Jo Yeardley, 20 november 2009
IdeaMerge made our trip easy and hastle free. Being from the UK we had never had an 'RV experience', and when we picked it up we were very daunted about driving such a big vehicle. However, saying that we did manage to negotiate LA and Vegas relitavely trouble free. We would definately do it again given the chance and IdeaMerge would be the first port of call. Thanks for a fabulous memorable holiday
Dave Morgan, 19 november 2009
This was the first time booking thru Ideamerge and
everything went very smoothly. We've used other
companies before but will use Ideamerge in the future.
DC Bursell, 19 november 2009
This was our first experience with an RV rental and IDEAMERGE made it a stress free experience. We planned a cross country trip with a pick up in the west and a drop in the east. I only had a coulple months advance notice to plan the trip. Out of all the renal companies I contacted (which was several), IDEAMERGE was the only one that was able to take care of us. I simply made the request for dates and vehicle type and IDEAMERGE did all the work. We look forward to future vacations and rentals with IDEAMERGE.
Paul Y, paulyardley@cantab.net, 19 november 2009
Had an excellent week with a camper booked through you guys with Apollo in the US - both pick-up and drop-off were hassle-free and the vehicle was in amazing condition, virtually brand new. Support was fab, when we called on the weekend we spoke to someone straight away who sorted our minor issue out immediately. Thanks for a great holiday.
Luke , luketidy@hotmail.com, 17 october 2009
Ideamerge were great to book threw. Quick responses to questions and bookings made the process and big decisions easy. We ended up with a 34ft Road Bear RV. Some advice to those who end up with a massive vichele like this. Avoid going into big cities, invest in good maps or better GPS, prepare to pay big dollars for gas and know that it is not easy to find a place to park it.
ted cragg, tedcragg09@gmail.com, 28 september 2009
In general our trip was a good one. We had a major disaster however, which might have been prevented by a few words from the staff at pick-up: a gust of wind blew the awning right off. In addition to having to pack and unpack the awning at every campsite, it cost us $1100, i.e.,a third of whole price tag. We were not advised to put away the awning when not present at the campsite, and not shown the spikes to affix support to the ground, which might have prevented the blowdown. Not everyone is a rookie but some of us are.The campers need a manual, not just a brief chat.
Saul Keshen, 18 september 2009
This was our first time with an RV, and we'll definitely do it again. Except for a problem with the fridge, the vehicle performed very well and was a pleasure to drive. We had a long drive from Las Vegas to Reno and it was nice to have cruise control for those long stretches of highway.
Alicia, 08 september 2009
Nosotros alquilamos en Moturis una Chalet y nos fué genial, en el viaje de 25 dias y 3400millas no tubimos ninguna averia ni problema con la caravana. Por mi parte lo más dificil era controlar el pie izquierdo por la falta de costumbre de un cambio automático, en cada cruce iba buscando el embrague y la palanca del cambio.
En el tramite tubimos alguna duda al tratarse de un importe tan elevado y alquilar por internet desde España nos daba un poco de miedo por lo que nos podiamos encentrar, pero la verdad és que ha sido una muy buena experiencia.
Asi que recomiendo viajar en una autocaravana por si lo que se desea es un viaje largo y sin un rumbo muy claro como el nuestro. El objetivo de nuestro viaje fué cruzar los EEUU desde San Francisco a Nueva York, siguiendo en parte la famosa Ruta 66 y pasando por Los Angeles, las Vegas,el Cañon del Colorado y Monument Valley, pero con una ruta no muy clara por lo que muchas noches nos quedamos donde oscurecia en la misma calle sin más previsión que por la mañana continuar conduciendo, así que la opción de la autocaravana fué más que acertada
Aude and Arnaud, 03 september 2009
We were looking for an RV rental for 10 days in the high season on the West coast of USA. But it was not available or too expensive. Finally we found a very good price with Ideamerge and they help us to find the best way for our round trip.
It was our first RV trip with no experience at all but Ideamerge was so helpful that it was great!
Mary and John, 27 august 2009
We booked our Apollo Cheapa Campa through IdeaMerge. It was easier and the same price or cheaper than booking directly through Apollo. I particularly liked the fact that I knew exactly what the total upfront cost was and how much I had to pay on pick up so there were no surprises. I also received prompt replies from IdeaMerge while it took a couple of weeks for Apollo to get back to me about booking. The guys at the San Francisco Apollo depot (which is actually in San Leandro) were great to deal with and both the pick up and drop off were easy. It took a couple of hours when we dropped it off because everything had to be checked and there were lots of other people picking up. Something to factor in if you have other plans the same day. I would be happy to use IdeaMerge and Apollo again.
carol and jim, 26 august 2009
We rented C22 Jamboree from Los Angeles depot it was the first time we had driven an RV so it was a bit daunting especially as we are from UK and not used to driving on right,everything was explained to us and girls in depot were very helpful,however the actual rental process was very drawn out it took over 2hours to get us mobile we already had filled in the form on line but still had to do it again at the depot so it seems pointless doing it on line.I think on the whole it was great value for money and would not hesitate to use Idea Merge again our RV was immaculate but the radio did not work the TV only picked up spanish channels and the stat nav kept losing the signal very frustating in Los Angeles.We travelled 2200 miles in total through California to Arizona Nevada and back to LA.
Nicole Cook, 25 august 2009
We had been looking for an RV rental for months when we stumbled upon Idea Merge. We tried private parties, the yellow pages, and several online sites as well. No one was able to beat Idea Merge's prices, and their service was so much better than any other place we had dealt with that it was like winning the jackpot. Super nice people and a great company to do business with. They saved us over $1K and we've since referred them to friends who have saved even more. Thanks, Idea Merge!
Jordan Thomas, jordan@themapstore.com, 25 august 2009
We needed to rent an RV for a week. When we looked around IDEAMERGE had absolutely the lowest prices. They were even lower than people on craiglist renting their personal rvs out. When we picked up our RV in Oakland the service staff was alittle scattered. Evidently they had only opened that branch a few weeks earlier and so things were a little chaotic. The RV we got was in fantastic condition which made up for the unorganized service. Overall, I would recommend IDEAMERGE.
Val Hywel Thomas, dhtvmt@talktalk.net, 25 august 2009
Rented a Motorhome for the whole of June 2009 from Roadbear having booked with Ideamerge. The booking arrangements and the rental were all very staright forward and efficient. We picked up the RV at Las Vegas and having visited Zion, Bryce, Capitol Reef Yellowstone and Rocky Mountain National Parks, returned it to Denver.
The only complaint was that only one comforter was included, even though we asked at the Roadbear depot on pick-up, so that there was no choice but to share the fixed bed and that comforter was the very minimum size and lightest one ever made. Given that the majority of the trip was at 8,000 ft or more and that morning temperatures were only just above freezing (Bryce - 33 degrees, Yellowstaon - 37 degrees) this was completely inadequate even given the efficient furnace on board.
Martin Leeuwis, mcleeuwis@gmail.com, 25 august 2009
We have rented a RV for 16 days out of San Francisco. Upon arrival we received an upgrade to a larger on (31 feet) and reception at Moturus was smooth. No problems during trip, only on last day a car hit the RV while it was parked. Total damage $700 and that means I had to pay it. The car that created the damage left no message....
Nevertheless a very enjoyable holiday.
xavier, Sophie and 3 children, 25 august 2009
We have rented a RV from NY to SF from june 27th till July 18th, 2009. Everyting was Ok except the overmiles to pay at arrival. too expensive. I believe as well that generator should be included in the price and no over-payment should be aske for that (even if it's low it's not normal...) Whay not to charge the use of shower or toilets ?
The rest was great and we had no pb with the RV. America is a beautifull country and we appreciate very much the kindness of all US guys we met, including the Ideamerge team. Pick-up and return of RV was quite and professionnal. Tanks to NY and SF ideamerge team
Samantha, Ioan and Mared, sam4_9_86@hotmail.com, 25 august 2009
We rented a Ford 'Chateau' from Ideamerge back in June 2009. We picked it up in Churchville,NY and dropped it off in Tapan, NY 6night later. All in all we found the service great. Ioan found the vehicle easy to drive and it was very spacious for just the three of us.
The only down side was that the waste pipe was hidden...and we couldent find it, therefore where unable to empty the tank. Lucky for us, each campsite we stayed at had a toilet, shower etc so we did not have to use the facilities much. But it could have been a problem if we were staying in secluded areas. Otherwise everything went to plan,and we would definitley use ideamerge again. Unfortuanetly the weather wasnt very kind to us either but as a plus we did travel more than expected.
Thank you for a great trip, I would recommend you to friends.
Anne and Phil , Bristol, anne@burslem2004.fsnet.co.uk, 06 july 2009
We rented a Chepacamper from Apollo through Ideamerge.A Chepacamper means that is over 5 years old so the cost is alot less and we would recommend it as we had no problems with it and it was perfectly clean inside.We got a taxi to the Las Vegas depot which didn't take long from our strip hotel and the hand over was very efficent.We visited Zion, Bryce, Capitol reef, Arches,Monument valley, Grand Canyon and Route 66 and it was fantastic.We did alot more miles than we first thought and they cost more if you pay after ,so our advise would be to over estimate the miles you think you will do and pre pay.Would recommend Ideamerge, great holiday.
Michael Robin, microbin2000@gmail.com, 29 june 2009
We found this service fantastic. The booking systems were easy to use, and the best rates around. We collected a great RV in Los Vegas, we were picked up by an efficient shuttle service that took us to the depot. The RV was ready for us and the hand over and instructions were thorough and extremely useful. The RV performed without fault during our 8 day tour ending in San Francisco. The staff at both ends were helpful and easy to get along with. A great holiday, thank you very much.
Jill and Ivan Krolick, 24 june 2009
We rented a C-22 Jamboree rv from Apollo in Las Vegas, and returned it to San Francisco 3 weeks and 1,600 miles later, having visited Zion NP, Red, Bryce, Capitol Reef canyons, Monument Valley, Grand Canyon Route 66, and Yosemite NP. The van performed well, and was very comfortable. We're used to motor caravans, but driving an automatic, left handed, on the wrong side of the road, through some of the most impressive scenery in the world was an adventure we will long remember.
Rob Futter, brit552371@yahoo.co.uk, 15 june 2009
Well, there were six of us Brits riding Harley Davidsons across California and we used a Road Bear RV as our admin vehicle. It was perfect. At a very reasonable hire cost and reasonable fuel costs (compared to the UK anyway!!) we clocked up some 1900 miles and saw some amazing scenery on our adventure. The Roadbear gang in The Agoura Hills were great. Their service was impeccable with a shuttle from our hotel in LA to the Hire location and back again on completion some 18 days later. The RV was immaculate and handover was simple with a full explanation of how everything worked. The vehicle itself was easy to drive with full mod cons and coped with the roads (PCH and the route down through Yosemite particularly) admirably. I would heartily recommend Roadbear RV Company to anyone thinking of touring the States with a view to really seeing a few things of interest and not just staying in crumby hotels/motels. An RV is just different and put a completely unique spin on our trip. Well done Roadbear!!
Pim Revet, 11 june 2009
Hello
First time we rent a RV. We did it with internet. Exiting to do and after that we checked double if everything was alright.
When we arrived at L.A. we took a taxi to Apollo (rental company). I know in what knight of street the are located. Near the airport and not whit an entrance as like with big companys. So don't be afraid of that.
We get a good explanation of all de things in en out de RV. Our camper was perhapes 3 a 4 years old and drove about 90.000 miles. For us it was good enough. We used to new en luxery cars en things and with this RV where glad for the 2 weeks we have to stay with it.
Inside the RV it was nice, clean, not new to see (somthing was already damaeged before depart), but good enough. In stat of booking whit sleeping-bags etc., chairs and table for outside, the said to use that it was in the bookingprice we said it was'nt. But we get it for free.
On the way the 22 feet RV drove nice en comfortable. It used 1 liter on 4,6 kilometer (like 1 liter on 3 miles).
The staf by Appolo where very nice. And something what was important for us to make the dessision to book by Appolo (with Ideamerge) was the nice price/pakkage deal. We've done this this year for our sons and we want something to do (back) in time of creditcrisis for USA.
After all, where not dissapointed at all in Appolo, ideamerge and in the idea that we dit it in spring for just 14 days. We've seen a lot between L.A. San Francisco en Las Vegas.
Sory for my Enlish, I'm Dutch and have not much time to write this.
Dannie Cho, 10 june 2009
Booked a RV through Ideamerge from Moturist in Salt Lake City. Initially, we had problems finding where the depot was. We had the address, but were traveling without a GPS, so it was down to atlases and street maps to find our way. It would have been nice if the name was updated correctly as Camping World.
However, once we received found the place, everything else was a breeze. Ideamerge really lived up to its promise of letting us know all the costs upfront, which ws extremely useful for travelers on a budget like us.
I also have to add that with everything already added in and explained to us by Ideamerge, I really felt that the job that the Camping World staff was made so much easier, as compared to his earlier customer.
My wife and I have posted articles on our experience wit the RV on our blog. Feel free to check it out for additional comments and pictures.
Just use the search function and look for 'RV' --> http://danyilin.blogspot.com/
Nicola Duncan, fandnduncan@bigpond.com.au, 22 april 2009
We rented an RV from Road Bear for 5 weeks, picking up in San Francisco and dropping off in Los Angeles. We had to return to San Francisco for repairs when the heating stopped working, but the San Francisco staff were very accommodating and helpful. We were very happy with the RV itself and with the service both from Road Bear and Ideamerge.
mauget, jeff_mauget@hotmail.com, 16 april 2009
I've rented a RV Moturis 25 for 3 weeks in March 2009 and I'm really happy of this choice. We have travelled from San Francisco to LA with all the great national park (Sequoia, death Valley, Zion, Joshua Tree, Grand Canyon and monument Valley)about 3600 miles. This RV is very confortable for 4 people and we had great time with it. The staff in LA is very helpfull and I higly recommend this rental.
Lorne and Sandra Logan, lorne.logan@ns.sympatico.ca, 05 april 2009
We rented a 25 ft. Winnebago from Moturis, Orlando. The pickup and drop-off were seamless. Andy, at the Camper World depot was very helpful and pleasant. However, the personal kit (bedding, kitchen supplies) was skimpy - one thin blanket for freezing temps; can opener also broke on first use, etc. Did not compare well to the Las Vegas personal kit.
Another problem: We found out the hard way that Florida law requires a screw-in sewer connection. Eventually bought one, but try doing that on a Sunday on Big Pine Key. If Moturis will not supply same, it should at least alert people at pick-up.
The Rv worked just fine and was quite comfortable.
Overall, we had a great trip at a very reasonable cost. We will not hesitate to rent from Moturis again.
Lorne and Sandra, Halifax, Nova Scotia
Damon Emma Amess, 08 march 2009
We travelled West coast usa in a 30ft rig,The guy giving us the walk around was good and informative and the rv itself was adequate for the 6 of us.It was surpisingly good on fuel too if we drove it at 55mph ..No real waiting time at pick up or drop off either -which was good.I would recommend this company to anyone and would definetely use them again
Fiona Grantham, 08 march 2009
my partner and I are RV novices so it was daunting to be stepping onto a 29 foot rig! The staff we encountered at the start and end of the trip were really lovely and helpful, no problems at all. the free shuttle to the airport was also a bonus as we're on a tight budget. The instructional video we watched was ok but didn't really prepare us as much as a personal walk around tour of the rig would have done. the video was pretty old and wasn't specific to our rental anyway so thats our only complaint. Once on the road the vehicle itself was extremely comfortable, reliable and fun to spend 2 weeks in. Good impression all round and we would certainly recommend to a friend.
Petr, phouska@seznam.cz, 08 march 2009
Well I had borrowed an RV at the Moturis in the NYC and returned three weeks later in LA. Everything was fine with the car and the service, just one thing. An enormous consumption of fuel. On the moturis page they say that it does about 10-12 mpg but the best we could get out of it was 8.5 mpg at a very low pace. So the expences for the trip got much higher because of that.
Note from IdeaMerge: The prevailing winds in the USA blow from the West Coast to the East Coast. As such, a one-way intinerary in the opposite direction
entails a lower than average fuel economy. Moreover, winter travel (as was the case with this rental) entails lower than average fuel economy.
To learn precisely why, please see About.com.
Stephen Hawkins, steviehawks4@hotmail.com, 24 january 2009
We rented a 25ft class C RV for almost 4 weeks to take us up and down the golden state. We found the RV to have ample space for the three of us(all over 6ft!). Driving the RV was a breeze, dealing well with the tricky roads of the north and comfortably cruising through the south. The service at both depots(san fran & las vegas) was excellent. The RV came with a bbq, enough toilet chemicals for the whole trip, flashlight, maps and a directory. All the facilities worked easily and there was plenty of storage space. I recommend this type of travel to everyone - a unique experience to travel quickly with oodles of comfort.
Shelley and Craig Christie, shelley@brownlie.org, 13 december 2008
We hired our RV for 10days and drove around Arizona and New Mexico and it was great. The RV company Road Bear were very helpful and friendly. The RV itself was great for us. We had no mechanical issues and no other issues. It drove really well and it was clean. I would recommend using this company if you would like to hire a campervan. They also provided maps and books for us which we thought was a great help for us as it was our first time in the states. As we are Australians who love to travel we think this is a great way to travel.
Gary Christine Foreman, forefuel@xtra.co.nz, 13 december 2008
We rented a 31ft Moturis RV for 3 months for our family of 7. We booked through IDEAMERGE and they were absolutely excellent. Their effeciency and communication made us confident to book and pay upfront for 3 months.
We picked up the RV from Moturis in LA. They went over everything quite thoroughly but we were missing a couple of things (which we didn't realise until the first night), and the toilet door was a dodgy and our 9yr old son got 'locked' in the toilet, ie: toilet locked had jammed up. When we phoned Moturis,to try and arrange a locksmith, or some sort of help, the number they had printed on their documentation was incorrect. Needless to say after 1.5 hrs we just had to force the door open, and return the next day.
When we did return they were very good about replacing the lock, and providing us with some extra sheets, fixing blinds etc. So although we'd wasted half a day, on our first day, it wasn't too much of a problem. However, the lock they put in was a 'push-button' lock from the inside and it didn't take long for it to have been accidentally locked with no-one in it, and no key to unlock it! So, day 2 we're back again, except this time it was a Sunday, and they weren't open. To their credit, they did have their hours written down and I hadn't read it. So let's just say, they are a 9-5, 6 day a week company, and as fate would have it, you never have a problem during these hours. So, back again on day 3 to try and obtain a key - not an easy task. The employee their was off-handish on the brink of rude, firstly never even acknowledged my presence, argued with me, that a toilet door would not have a key etc etc. We just wanted to get on with our holiday! Of course, they had a key, and after waiting almost an hour from the time we arrived, we were finally on our way.
After that initial 3 day dilemma, our problems were very little. Certainly the motorhomes are made a bit on the 'cheap side', but mechanically there wasn't an issue at all, even in the cold weather. The only thing to watch for, is, that even though it was a v10, when you got a strong head wind it struggled to do 60miles an hr, and of course you use a lot more gas. Nothing you can do about it, but it's just info to take into account in your planning. On the positive side, when you don't have those winds, it can really motor along.
Just some thoughts:
*to save on the gas (and electricity is included in campsite fees), use an electric non-stick frypan, and electric heater in the winter months.
*unless your 'fee camping' don't travel with a tank full of water, it's heavy, and will cost you more in gas
*gps is a must! Don't rent it, cheap enough to buy
*we found buying necessities like crockery, cutlery, duvets (from Walmart) was cheaper than renting because there's 7 of us and the 'kits' are always rented on a per person basis
*check reviews on www.rvparkreviews.com, they are worth their weight in gold (KOA parks not what they make out to be)
*cheap $20 mobile phone to book ahead if you need to
In summary: we would absolutely recommend to anyone a holiday in a RV. It was value for money, a great experience, and generally the campsites were fully equipped and very pleasant.
IDEAMERGE were excellent, and always answered my questions, and certainly were the most competitive.
Although we had an inital hiccup with Moturis, I would use them again. The pick was great, the drop off was easy, and they even provided a free shuttle back to the hotel.
Don't regret it a bit!
If you have any questions, please feel free to email us.
Gary & Christine Foreman
Auckland, New Zealand
steve, 13 december 2008
Camper van great. Issues were with service - I had to pay for satnav twice once to ideamerge and once to the pick up location. No body has addressed this issue which is disappointing.
Vans are a great way to see the US and I would recommend.
Note from IdeaMerge: All IdeaMerge quotes include not only the costs to be paid upfront to IdeaMerge but also the portions, if any, which must per the vendor's policy be paid directly to the
vendor upon the pick-up occasion. In other words, all IdeaMerge quotes communicate the true total cost. Hence the total quoted by IdeaMerge to this client included the cost of the
GPS rental but noted clearly that the cost of that particular line item would not be charged by IdeaMerge (i.e. up front) but rather would be charged directly by the vendor upon the pick-up occasion.
Phil Houweling, philh@frsa.asn.au, 13 december 2008
We rented a 29 foot RV from L.A and spent 3 months driving through the US and Canada. It really was ideal for our family and it became our little home on wheels by the time we dropped it off in New York. We had clocked up a total of 7686 miles, just 14 miles short of our allowance before we needed to pay extra (we thought this was quite amazing because we didn’t calculate our miles beforehand). The trip was fantastic. We spent a good amount of time in the National parks (Grand Canyon, Zion and Yosemite). This was the only R.V parks that we booked before we left. We then drove up along the Oregon coastline, past all the giant redwoods. From there we made it up to Vancouver and then across the Rockies. We then drove across to Ontario (Niagara falls) before heading south to Washington D.C and New York. We really enjoyed the flexibility of the R.V. The service of Motouris was very good. We only had one problem – a flat tyre. The repairman was out within 30 minutes and while he fixed it, my wife fixed dinner. Motouris happily refunded the expenses incurred for replacing the tyre. We were very happy with Matt (manager from New York). Nothing was too much for him and he happily covered some of the extra costs that we would have incurred. The motorhome was very clean when we picked it up and apart from a few maintenance issues it was fantastic. Overall we were very happy with the company and will most certainly recommend them to other potential customers.
Marco Mueller, muemarco@gmail.com, 12 november 2008
We rented a Chalet 25 foot RV from Moturis in Los Angeles for 16 days and dropped it off there. Ew booked the deal through IdeaMerge which offered the best price/service ratio.
At Moturis L.A. the people were very nice and handling of the paperwork quick and easy. The Vehicle was in very good condition. Blankets, dishes Camping Chairs were in good condition too but cost additional.
Traveling through Las Vegas, Bryce Canyon, Monument Valley, San Diego, Ensenada-Mexico, San Felipe-Mexico and back to LA. No problems at all with the Vehicle and drop off in LA was easy and hassle free.
What bothered us were the prices that the RV Parks charged us. We expected not to pay more than $25 per day but ended up to pay between $36 and $55 per day. In Las Vegas we preferred to stay 3 days in a 4-Star Hotel, which was cheaper than the RV-Park. In San Felipe-Mexico an RV is definitely better than stay in a Hotel, just because of cleanlyness, however it's not cheap there either, we paid $80 bucks for 3 days. The gas consumption is remarkable with 30 Liters per 100km
sophie from Paris, 22 october 2008
we rented a 28" RV El MOnte for 18 days last august to visit the west national parks in USA.
We are a family of 6 people and we recomend to rent an RV which is very usefull, but not an "El Monte RV".
The vehicule was dirty(we found used underwear...), the shower was broken,always gaz smelling inside, the kitchen set & sheets & blankets not included, no sun canopy...The worst thing was we had a breakdown on the highway on second day: the emergency center did not reply and we could not use the RV for 1 whole day!Drop off in San Francisco was better than pick up in Las Vegas.
We travelled with 2 other families so we could compare!I really recommend you to rent a "roadbear rv" from IdeaMerge, a very good value for money!
steve W, 28 september 2008
We rented a HUGE RV from "EL MONTE" through Ideamerge starting near Vancouver and heading south to San Francisco. Washington, Portland and California werew all quite magnificent, as was the RV itself and the people and places met along the way. We did it easily in one week but having 3 weeks would have been better!
We are Europeans and were happy paying a lost of cash for such the luxury of driving such a big RV and the resulting experience. Our only critisism (and a big opportunity for the owners) is we were willing to pay more for a fully kitted out RV - with the sort of gear I'd expect anyone would want to take on a camping trip and use - such as better utensil, a table, a lamp etc not to mention fishing rod, canoe, bike, inflatable etc. The lack of "toys" was not critical but could make a big difference to a longer trip. As it was we bought a whole lot of stuff in WALMART...
Other than that - just great!
David McDonnell, David_McDonnell@itnet.ie, 23 september 2008
Me and my friends decided to do a tour from chicago to LA. A total of 3400miles. We rented our RV from motouris as they offered a combination of excellent service and excellent price. The RV itself was spot on, no problems at all. Very comfortable and it had no problems with demanding roads in colorado or high temperatures in vegas. An excellent machine. The pickup and drop off locations were placed well and each station boasted a team of extremely professional and friendly staff.
Motouris was an excellent company to deal with and I look forward to many more years of RV rental.
Neil McGill, macgee@xtra.co.nz, 19 august 2008
We very much enjoyed our exploration of north western USA National Parks and western Canada.
A highlight was meeting up with many friendly and helpful Americans especially in RV Parks. We were in the thick wildfire smoke at Lewiston CA when the President and California Governor flew into Redding on July 17 to conduct a helicopter inspection of the fires, and next day we passed by a field full of huge helicopters and armed forces personnel and we assumed that this turn out had something to do with the Presidents visit.
Our thanks to you for the very friendly way you set out the terms and conditions of our agreement with Road Bear. The 27 ft motorhome was very comfortable and Road Bear good to deal with, especially at San Francisco drop off where they treated us very fairly and courteously. We appreciated the free shuttle back to SFO International.
We covered 6706 miles in 59 days and the big Ford V10 with the auto transmission was a dream to drive. We went from sea level to 12183 ft which is as high as one can drive on a main road in the USA and the engine fuel consumption averaged 8.53 miles per gallon which I thought was very good for such a heavy rig.
We had our share of fixit jobs in the RV and purhased a few low cost hand tools to do the work, which Road Bear had no hesitation in reimbursing. I suggested to them that there should be a small tool kit included with the RV. Only two things bugged us about the RV, one being the plastic sheeting stuck over the carpet, the second being the very sweaty driver/passenger seats of artificial leather. We suggested to Road Bear that they either replace the carpet with vinyl or include a small vacuum cleaner and get rid of the plastic sheeting which was forever getting tangled in sandals or socks, and looked awful untidy, especially toward the end of the journey. Early on we purchased two chamois leather car seat covers and this helped a lot to overcome the back and backside sweating problem.
Three tips for other travellers. First, don't leave home without a GPS navigator. Our unit saved so much stress and time. Our notebook PC had Google Maps and Google Earth loaded in and Road Bear supplied a good RV Park directory. In combination we were able to find RV Parks at our next stop, look down on them from Google Earth to make sure they were not close by a busy road or railroad, or if they were close by a river or lake, and key in the earth coordinates on our GPS and never get lost. We found that a lot of addresses provided by RV Parks were incorrect or not recognized by the GPS, but earth coordinates were always safe, providing the exact figures are entered which ensured that the rig did not wind up outside a private home in say residential Medford CA when we were supposed to be around 25 miles north.
Second if anyone in Aspen CO advises it is OK to take a 98 inch wide RV over Independence Pass to Twin Lakes ignore the advice. In our opinion that busy road is far too narrow for big rigs and the RHS drop offs are sheer for hundreds of feet in places. Maybe departing Aspen around 6am would have been OK with lower traffic volumes, but many sections of that road are one way, and we were lucky to meet several dump trucks, going too fast, in the few wide parts of the road. When we got to the top and saw the row of toilets my wife remarked "I know why they put those up here."
Third, the coast road from Fort Bragg to San Francisco has splendid scenery but is very narrow and therefore requires a lot of concentration and patience to drive. Fortunately traffic volumes are low and trucks few and far between. Don't choose a weekend to drive the last 50 miles into San Francisco because you are likely to meet hundreds of city dwellers out for a Sunday drive and generally going too fast for the conditions. I found it impossible in many parts of that road to drive without being over the centre line and just slowed to crawl pace in many places. I allowed heaps of time for the daily journey and was always prepared to stop overnight earlier than planned.
In summary a very good holiday.
Kind regards,
Neil McGill
Chris Jones, 10 august 2008
Booked a 32'RV through Ideamerge and Moturis in Sna Francisco. Absolutely flawless on all levels. This is the 3rd time I have rented an RV and this was the easiest - when I do again it will be through Idea Merge and Moturis.
Angela Lynam, 05 august 2008
Booked Ideamerge on line from Ireland and rented 31ft RV from New york. All Tranactions both on arrival and return were very professionally carried out. The RV was almost new and spotless.There were no hidden extras on return and we were transported to the train station by ideamerge when we returned our rv. All in all a very enjoyable
Anne-Marie and Miles Greenway, Victoria, Australia, anne_marie_davies@btinternet.com, 21 july 2008
Well, we left it a bit late to book a motorhome, but Ideamerge were great. The RV was booked whilst I was in the Cook Islands and Miles was in Australia, and he did the booking whilst I did the paying! No problem for them though...!
When we picked it up it looked HUGE, but we soon got on with it very well. We took it all over the USA in a month - LA to Utah, South Dakota and down to Miami, then back up to Pennsylvania. I think we did about 17 states in total. It was very good to us. The staff were excellent, especially in New York where we returned it, and our only qualms would be the hard matress (same as previous messages on here!), and the fact that the electrical appliances didn't reach the sockets! A kettle would have been cool too, but apparently they don't use them in the US that much.
Thanks, Ideamerge, for a G R E A T T R I P.
Anne-Marie
Anne-Cri and Didier, dbroers@fuse.net, 13 july 2008
We booked a RV with IdeaMerge for 12 days ( Las Vegas to Las Vegas )
we saw Bryce- Capitol Reef - Monument valley - Grand Canyon, we
had a 24 feets and were traveling with our 4 kids. It was PERFECT. It
is easy, convenient, the RV was nice ( Road Bear) I recommend to use
a RV to visit the big National Parks in the West, the campground are
fantastic ant the RV is adequate. We'll do it again ... with IdeaMerge
and we recommend your company to our friends. Thank you.
Lucy and Alex, lucythompson1977@yahoo.com, 23 june 2008
We booked a 25ft RV from Ideamerge Motoris and had the best time travelling from the west coast to the east coast of the USA. We are british and thought this was the perfect way to see as much of America as possible.
The service we had in picking up from the San Francisco office and dropping off at the New York office was fantastic with the staff being really friendly and helpful. We also had a great deal by booking in advance.
We would highly recommend booking with them.
Rikus Tiny Terveer, r.terveer@kpnplanet.nl, 22 june 2008
May 12 - 27 2008
You’re always a bit uncertain about the outcome when booking a holiday yourself by internet. In the case of IdeaMerge there’s no need for that. Everything from the first contact up to the final delivery of your camper works just fine. Clear conditions, fast and kind responses (Doug Bredesen; does that man ever sleep?) to questions, kindly treatment whether it is by email or at pickup and delivery points and a very good camper! All that for a very reasonable (if not the best) price. We picked up a Winnebago Chalet in Las Vegas (sleeping capacity 4-6 persons, so certainly enough for the both of us) an drove it to Chicago. This camper is quite easy and comfortable to drive. It’s V10 engine supplies enough (and to spare) power to tame the more steeper roads we drove at, considered its measures , a reasonable fuel consumption rate . It is more than well equipped; everything you need is available and in good working condition. The camper certainly was not older as promised. For us a camper proved again to be the ideal way to explore foreign countries and the US is prepared for it; it’s easy to find campgrounds with specific facilities for them. We mostly used the KOA campgrounds and were very satisfied about them (a KOA coupon was included with the camper; good choice) . IdeaMerge offers more or less worldwide rentals and in case of future trips we certainly will use them again!
Lorne Logan, Nova Scotia, Canada, lorne.logan@ns.sympatico.ca, 11 june 2008
My wife and I rented a 22-foot Winnebago Chalet from Motoris, Las Vegas depot. We toured southern California and Arizona for 2 weeks. The Motoris staff were great to deal with and the price was very reasonable. I did damage the step pulling out of a service station and was prepared to pay about $200 for a replacement. I was delighted to hear the staff person say that it could be repaired for a cost of $50. I highly recommend Motoris and the Las Vegas staff.
Doug Bredesen at Ideamerge was also very professional, patient and helpful. All arrangements were made on the website and we were absolutely delighted with how smoothly everything went.
Rainer Menzel, rainer.menzel@huk-coburg.de, 29 may 2008
We toured around Kalifornia about 2000 Miles in March/April 08 - Roundtrip S.F. - L.A. - San Diego - Las Vegas & back. Everything includig the bookingprocess via internet worked very fine. Airporthotel pickup, Car pickup at Motúris and so on. Absolutly no Problems with the car Ford E22 - big enough for two Adults - maybe up to two children should be no problem. The Car took about 22 Litres for 100km - fuel 70US/c per Litre. Spring is a great time for Kalifornia! Placing the car at the best spots at the beach / desert - wonderful sunsets - from 20 days of our journey we had only about 8 nights on campinggrounds! We can only recommend doing it with IdeaMERGE/Moturis.
For further Questions your Mail is welcome
R. Menzel
Akira Hachiya, akira.hachiya@kaobrands.com, 22 may 2008
Dear Madam/Sir,
Our family actually enjoyed the trip from Las Vegas to Denver using a motorhome. We visited Grand Canyon, Bryce Canyon, Monument Valley, Arches etc. That was a second opportunity to visit there for us except for my younger daughter. We visited there again because we wanted to share the good memories with her before we go back to Japan. That was more than I had expected. I felt a little bit scared when I stated to drive a motorhome but I got accustomed to the width and the size within the first day.
Unfortunately I had not understood the way to supply the water to a motorhome at the park. In addition, nobody took a call when I called the Denver office to ask a question. Before I lent a motorhome, I actually got an instruction by watching a DVD. But I think it was not enough for customers to understand. So I recommend that you had better instruct directly so that consumer understand very well.
Thanks,
Akira
didier from France -, didier.breton12@orange.fr, 21 may 2008
We have token the 27" in Road Bear Los Angeles ( Malibu). All very good, the personal of Road Bear in very profesional and cool, it's a pleasure.
The RV was clean, just a little problem ( 35 liter gazoline in 100 km ).wahoo!!
L.A, Las Vegas, Monument Valley, Grand Canyon, no problem with a recent RV.
For the organisation, all ok from France with you, all was ready on our arrival. For all the French, go there without problem, Ideamerge is pro.
Derval O'Neill, derval.oneill@yahoo.it, 28 january 2008
Hi there, found dealing with IdeaMerge was a pleasure - no issues at all. We expected the same when we arrived at Roadbear, Agoura Hills, but we did not find the staff particularly friendly either at the pick up stage or the drop off. At drop off, we just knew they would deduct some of our deposit eventhough the RV was in top condition when we returned it. Like one of your other customers, we too were charged for damage to the awning ($175), which to be honest you would have needed a magnifying glass to see. During the trip, the RV was basic but functional and we had no technical issues, bar a leaking kitchen sink. It could have been cleaned better before we picked it up. The driving area had not been cleaned and the blinds in the bed room were stained. Next time, we would go for a slightly higher grade RV and a bit more friendly and welcoming customer service, even if it meant paying more.
Jon Lee, jon@jonnylee.co.uk, 08 january 2008
We picked up a 26ft Motorhome from the New Jersey office and drove 4200 miles over 3 weeks across the LA office. We were a little daunted by the size as it was only two of us, and we had been upgraded to the bigger size. However we quickly got used to it and once we did had a brilliant time. The insides were well furnished and very comfortable and I would definately recommend Roadbear and Ideamerge. The transactions were all very smooth. We had a few minor gripes however. We (accidentally) weren't given the key needed to get in the side door. This was the biggest problem as it meant we had to go in and out of the front cab when we first came back, we could then open it from the inside and use it until we next left the van. Our water/waste tank metres were both broken which meant they showed full all the time. Wasn't a huge issue but a bit annoying. Other than that everything was excellent and we had a great time! Staff were very friendly and we had no extras to pay!
Linda - Bristol UK, 25 november 2007
We picked up the camper in Denver and dropped it off in San Francisco having covered 2500 miles in 4 weeks. RoadBear staff were extremely helpful at both locations and in particular their pick up and drop off service from local hotels contributed greatly to making the whole process easy and relaxed.
The camper was very clean and well appointed. We were particularly impressed with the quality of the appliances: shower, microwave, fridge/freezer. Staff at the San Francisco drop off location were very professional and efficient in checking the van back in and appreciative of our efforts in cleaning the van thoroughly. This contrasts with an experience in Germany where they were extremely aggressive and unpleasant.
If I had to find any complaints it would be that the bedding was inadequate for the time of the year that we had rented the camper - October. We had to buy a thicker duvet. Also the brakes were a bit unnerving on downward mountain roads. After a long period of downhill they overheated and started shuddering alarmingly. We learnt to stop every few miles and let them cool down - but would have appreciated a short instruction on how to deal with this as mountains are fairly common in Colarado and California.
We also agree with other travellers that the option of a CDW would have been much appreciated.
However, these were small points. We wouldn't hesitate to use RoadBear again and extend our thanks to their very professional staff for their contribution in making our holiday so enjoyable.
Geoffrey, 24 november 2007
The staff at the pickup (agoura hills) were very efficient and thorough, and the vehicle was in good shape, tho one folding chair was not functional. Check these carefully if you get them.
Also, I apparently crunched the rolled up awning into a tree and had a $175 ouch payment at the end for a new roller. Be careful. Or get the extra insurance.
Sean - London, ideamerge@seanandfiona.com, 15 november 2007
When we first picked up the RV we were all in shock at the size of it!
We had an 8 birth between the 4 of us (no kids) and had plenty of
room to splash around in! The comfort of the RV exceeded our
expectations and were all like kids on a new camping holliday! It
didn't take long to get used to the size when driving and found that it
could pretty much handle everything we had to offer it! The pick-up
and drop-off sites were easy to find and the staff at both centres were
more than helpful. As for the Californian countryside... wow... I think
we'll be seeing more of that in the coming years.
ronnie and seija middleton, 21 october 2007
we had a great trip we also had my wife sister with us the road star was great also no problems at all it took the large hill with ease the slideout was the best and so simple to do we hope to do it again some day, seija and me plan to do the camper thing for one year after i retire in2010, can you send info on your camper for sale,new and used thanks happy campers from finland
ESTHER BOWNESS, thepubgilcrux@btconnect.com, 13 september 2007
We picked up the 32 foot RV in Oakland a day later than we had planned. This was due to the previous person leaving the RV in LA as apposed to San Francisco. But the guys at Ideal Merge were very appologetic and helpful and sorted out accommodation for us back in SF for the night. When we finally got the RV the following day it was immaculate. Many thanks to all the people who worked hard to get the vehicle ready on time that following day.
We covered about 1000 miles in nine days and were very impressed woth the Californian area. The kids thought Yosemite National Park was fantastic and if we had had longer we could have stayed there for the week.
This was the first time we have done an RV holiday, but were very happy with the whole experience and will probably be doing it again in the future.
Doug Bredesen was the person who helped us book and enjoy my husbands 40th birthday in style, a great big thank you to you Doug!!!!! we have made a lot of memories.
Conan Doyle, 14 august 2007
We picked up our 23-foot motor home in LA in early June, and kept it for six weeks. During that time we clocked up 7,600 miles before handing back the vehicle in new Jersey in late July.
Overall I would rate the experience very highly. Our holiday was marvellous, and we would not hesitate to use Road Bear again. I have a few minor complaints that I'll list here: 1) The shower really was not viable, the pressure was so low as to be non-existent, whether using mains or tank. We didn't mind and used the campsite facilities, but it's worth pointing out. 2) The side door of the vehicle didn't have a good seal, with the result that travelling was extremely noisy (those in the driver's cab had to raise their voices significantly to converse with those in the seating area). At the beginning we kept thinking the door couldn't be closed properly, but it was. 3)Though the introductory session when we picked up the RV was useful with regard to knowledge of the vehicle itself, it would be even more helpful if it included tips on what to look out for when driving such a large and tall vehicle - overhanging trees, use of the wing mirrors, backing up, etc. This is especially true given that many of the customers are from overseas, used to driving small cars, and not familiar with the US highway and roads system. 4) there was a problem with the service lights - they went on for no reason - and we had to make phone calls to RoadBear to ascertain what was going on. Apparently this was a known problem with the fleet of vehicles, so it would have been good to be told about it in advance.
All that being said, we found the van well equipped, very clean, comfortable to travel in, pleasant to drive, and quite spacious enough for our family of four. [Note: thought it theoretically sleeps six, I would not recommend having six people in that van!]
It was a great holiday and I wish it was still ahead of me instead of in the past. We have nothing but praise for our dealings with the people in IdeaMerge.
Kind regards, Conan Doyle and Mary Kate Halpin
Nancy Nemeth, nnemeth1@yahoo.com, 24 july 2007
Big Thank You to all at IdeaMerge. We had a WONDERFUL holiday in the Southwestern US visiting 9 National Park and Monuments. We logged in 2000 miles and were pleasantly surprised at our gas mileage. The motorhome was in PRISTINE condition when we picked it up and we feel we got an excellent value. Family members rented a similar RV and paid more for one week than we paid for 15 days! We will use Road Bear again in the future. Thank you to everyone for a vacation to remember.
Christopher Young, 24 july 2007
We picked up a 23' motor home at Road Bear in Las Vegas. Everything was ready for us when we arrived and we were on the road in under an hour. The unit had only about 6000 miles on it and was clean inside and out.
During the next week we travelled 1000 miles, mainly in Arizona and Utah where the temperatures were in the 105F to 120F degree range (sort of mid '40s celcius). Everything worked well apart from a couple of minor equipment glitches which had no bearing on our enjoyment of the vehicle.
We returned the vehicle in late afternoon and found the check-in procedure quick and efficient. Had we returned it the following morning, as we had originally planned to do, the process would have probably taken considerably longer since most RVs are returned at that time. The afternoon return meant that we paid for a night that we didn't use but our schedule was such that we were content to do that.
All in all we were very pleased with our rental experience and would not hesitate to make a similar trip in the future.
I would recommend Idea Merge and Road Bear to anyone.
Ross McClelland, 24 july 2007
Good quality, new [07] RV, good service from Road Bear. Great holiday.
Jon Yusko, jyusko@bellsouth.net, 24 july 2007
We picked up the RV in Oakland CA. The RV was nearly new (2007, 12k miles) and well prepared when we got there. The service attendants were very friendly, prompt and the vehicle was clean and ready to go. We arrived at the agent (they picked us up at the BART station) and in about a 1/2 hour we were on the road. We had a great vacation and would definitely rent from Ideamerge/Road Bear RV again, and plan on it. A great experience.
brian furio, 10 july 2007
I found the entire process of renting an RV through IdeaMerge to be painless, straightforward, and relatively easy. I rented an RV from the Las Vegas location but live in Pa. I did all the payment and reservations online with ease. The cost of the RV was considerably less than "name" RV rental agencies, which attracted me initially. Upon arriving in LV, the only snag was a slow process of checking out the RV (too many others at the same time). Otherwise, the RV was a great family vacation through Southern Utah and Northern Arizona. All the comforts of home, particularly the full-sized refrigerator, made this trip memorable and relaxing. They even provided a free shuttle service to local hotels upon our return and dropoff. All in all, a pleasant and relatively simple process throughout.
Ricky Hammock/June Tuttle, rikslik222@yahoo.com, 09 july 2007
We rented a 31' RV. The pickup locationb was 10 miles from our home. We drove 4,700 in 14 days. The rental unit was an '07 with 4,000 miles on it. It was imacculately clean and very easy to drive. We had no mechanical problems at all during entire trip. RV was easy to setup and teardown. Gas mileage was better than expected. The RV handled well and we even had to outrun a tornado at 95 MPH! We drove through high winds and flash flooding, but the rental vehicle took it all in stride. IdeaMerge was very easy to deal with and very accommodating to our needs. Thanks to IM for a wonderful trip and an experience that myself nor my family will ever forget. We are already planning our next years adventure and will be contacting your company again.
Debbie Longman, 22 may 2007
We rented a Roadbear RV for 30 days with pickup from Los Angeles. During this time we drove 3,000 miles. Doug from IdeaMerge provided a great service, particularly as we only organized the rental a few days before we left Australia. Nothing was too much trouble even extending our rental for us. The staff at Roadbear (Tracey in particular) were very helpful giving us the option of an early pickup and making sure we had sufficient warm bedding for the cold areas we were heading to. The RV was very new and well equipped – the only thing missing was a kettle. We noticed that some other reviewers have mentioned that the mattress was not comfortable – we had a very comfortable bed. We have rented RVs previously from other companies and have found their vehicles to be shabby, poorly equipped and the staff nowhere near as helpful. Overall a 10 out of 10 for both Roadbear and Doug from IdeaMerge.
Regards
Debbie
Linda Lawrence, lit2lulu@aol.com, 26 march 2007
Planned on doing the California Coast - weather was not so good...but we went anyway. Had spectacular views and an awesome adventure.
The Road Bear staff in Los Angels were friendly and efficient. We were given an upgrade because the rental unit we wanted was not available, and the 31ft RV was well equipped, spacious, easy to drive and loads of fun. We traveled approx. 450 miles from L.A. to drop off in Hayward, Ca.
A few suggestions;
The mattress in the 31 foot Freelanders needs to be replaced with a regular sleeping mattress for a better sleep. Also, if you are planing any side trips a car rental is helpful. It was a little hard maneuvering a 31ft motor home through city streets, such as down town L.A. and the Bay area to go sight seeing.
We will definitely be renting RV's from Road Bear in the future - what a fabulous way to see the country.
Paul and Patti, ritchied@sympatico.ca, 20 february 2007
Planned on doing the California Coast - weather was not so good...so we headed in a different direction - you can't do that if you stay at a hotel.....
The Road Bear staff at the Las Vegas depot (pick up and drop off) were friendly and efficient, the pick up service from the airport was a tremendous assistance to us as we were not familiar to the Las Vegas area. The 31ft RV was well equiped, spacious, easy to drive and loads of fun. We travelled approx. 1100 miles at a fuel cost of just under $300.00 for a house on wheels. Suggest if you are planning to RV in the USA you purchase a membership to "Passport America" 50% off discounts and/or "Good Sam Club" - 10-20% off per night max 3 night stay.
A few suggestions;
The mattress in the 31 foot Freelanders needs to be replaced with a regular sleeping mattress for a better sleep. Also providing a nicer comforter in the convenience package would be helpful. Less usage on the generator for cooler evenings in January/February.
We will definitely be renting RV's from Road Bear in the future - what a fabulous way to see the country.
David Rosalyn Hampson, Surrey, UK, david.hampson@henrybutcher.com, 20 october 2006
The Road Bear crew at both San Francisco (pick up) and Los Angeles (drop off)were friendly, efficient, and quick. The 28ft RV was well equiped, spacious, easy to drive and fun. We were impressed with the slide out section, the air conditioning, generator and warm air heating; we used all these in our trip. RV's in the US seem so much bigger and better than those in Europe, however the fuel cost was significant, at about 7 mpg.
A few suggestions;
1.the main double bed was incredibly hard and uncomfortable. Can you get the supplier to fit thick sprung mattresses, not thin sponge. It makes a huge difference to have a good nights sleep.
2.The comfort pack gave only one pillow per person. Be more generous and supply two per person.
We had a great vacation and would definitely use Road Bear again. Thanks
Philippe BIZOT, 01 september 2006
We got fantastic vacation with our RV.
We were renting an RV for the first time in our life and the vehicle was 32 feet long...meaning enormous.
Everything went extremelly well, the value chain is well organized and very professional. The team with Doug for administrative topics, the local team for showing all the informations on the vehicle and finally the RV itself. This is going to be vacations that we will not forget.
Thanks for all your support
Philippe
Peter Brun Madsen, 26 july 2006
Amazing what you can get on the internet theese days. Anyway sitting in front of the computer in Denmark, we found Ideamerge - and good for that - since we had the best vacation ever on wheels in God's own country. We rented the 31ft motorhome with plenty of space for 2 kids and their parents, only problem: the DVD didn't like our own discs from abroad. Anyway the kids enjoyed their new home for almost 2 weeks, and we will definately come back - sooner or later.
Daryl Blank, 22 june 2006
We knew the success of our trip "out West" rest largely in our motorhome experience with the rental company. The trip was fantastic! The motorhome as nearly brand new with only a few thousand miles on it. We had never driven a motorhome that big and were a little intimidated but the staff put us at ease and we had no issue with it at all. We will use you again! Thank you!
Line Lafantaisie, spockjim@videotron.ca, 01 may 2006
Hi! We rented a 23.5' Lexington motorhome (B+) in Las Vegas and headed right away to Moab, Utah just stopping on the way for the groceries. The motorhome was a surprise: almost brand new with VCR, DVD and cable TV! In 8 days, we drove 1100 miles effortlessly. In the area we visited (Arches, Canyonland, Dead Horse Point, Bryce and Zyon), the motorhome was greatly appreciated as there are little services in those parks. We came back home with great memories and at least a 1000 pictures! Everything was just perfect except for one small detail: the powercords of the coffee maker and the toaster would not reach the outlets (a 1.50$ extention cord solved the problem!) We would recommend Ideamerge to anybody who would want renting a motorhome.
Line and Claude
WOJCIAK Christelle, 28 april 2006
We rented a 30' motorhome in SF in april and we had a wonderful trip in California. We were 7 in the motorhome and never felt a lack of space. The motorhome was brand new (we were the firt customers to use it) and very well equiped. The team in SF was wonderful and take their time to give us advises. We will do it again. thanks for having participated in the success of these holidays !