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  locations: el monte rv

The pick-up/return depots are located at Dallas, Denver, Las Vegas, Los Angeles, New York, Orlando, San Francisco, and Seattle / Vancouver.

The minimum official rental duration is 7 nights.

One-way rentals are possible between these depots for the following fees:

  • Dallas to/from Denver, Las Vegas, Los Angeles, Orlando, or San Francisco for US$ 350, other depots for US$ 500.
  • Denver to/from Dallas, Las Vegas, Los Angeles, or San Francisco for US$ 350, other depots for US$ 500.
  • Las Vegas to/from Los Angeles or San Francisco for US$ 250, other western USA depots for US $350, eastern USA depots for US$ 750.
  • Los Angeles to/from San Francisco for US$ 200, Las Vegas for US$ 250, other western USA depots for US $350, eastern USA depots for US$ 750.
  • New York / New Jersey to/from Orlando for US$ 350, Dallas or Denver for US$ 500, other depots for US$ 750.
  • Orlando to/from Dallas or New York / New Jersey for US$ 350, Denver for US$ 500, other depots for US$ 750.
  • San Francisco to/from Los Angeles for US$ 200, Las Vegas for US$ 250, other western USA depots for US $350, eastern USA depots for US$ 750.
  • Seattle / Vancouver to/from Las Vegas, Los Angeles, or San Francisco for US$ 350, Dallas or Denver for US$ 500, other depots for US$ 750.
  • Our online reservation software accounts for such itineraries and fees.

    Clients are allowed to pick-up the rental vehicle on the day their flight arrives — but only if the client calls El Monte RV (tel. 800 367 6507) upon that arrival and arrives by his/her own means at the rental depot no less than one hour before the depot's official closing time. El Monte RV does not provide transfer service in connection with same-day flight arrival.

    Similarly, other clients who provide their own transportation to the rental depot — i.e. who do not take advantage of El Monte RV's transfer shuttle service — must call El Monte RV at tel. 800 367 6507 between 8:00 am and 9:30 am on the morning of the pick-up day, this to learn precisely when the vehicle will be ready that afternoon; such clients must arrive at the rental depot no less than one hour before the depot's closing time. Customer vehicles cannot be stored at the rental depot without prior authorization from the depot's rental manager; and nominal charges apply, typically US$ 5 per night.Towing is allowed with non-one-way rentals of the C25, CS25, C26, CS26, C28, CS28 and AS30 El Monte RV vehicles, but a 3000 pound maximum weight applies (therefore most cars are prohibited; small utility, motorcycle and single axle enclosed trailers no larger than 5 feet by 8 feet are usually less than 3000 pounds). Only one object may be towed at a time and the combined length of motorhome and object being towed cannot exceed 40 feet. The towing surcharge is US$ 10 per night (with a US$ 100 minimum for the AS32 vehicle, US$ 50 minimum for the other vehicles listed here). The vehicles have a 2 inch x 2 inch square receiver mounted to the rear. However, El Monte RV neither carries nor provides nor installs a towing hitch nor assists clients in this respect. There are different plug-styles for electrical hook-up; 2-prong, 3-prong and 4-prong systems exist. This feature varies year by year, model by model and manufacturer by manufacturer. As the specific vehicle to be received is not assigned until the day of scheduled pick-up, the clients will need to find out at the counter what plug-style is in place on their assigned unit. Only then should one acquire an adaptor. El Monte RV provides no insurance to cover towed items.

    Standard shuttle transfer: The shuttle service is not available at Denver; and at Seattle / Vancouver the service is available in connection with Vancouver, BC, airport area hotels only, not with Seattle or the Seattle area, this for a cost of US$ 80 each way, plus US$ 6 fee to be paid (in US$ cash to the US government) at the border when crossing in to the USA from Canada. (Typically this trip takes about one hour. However, due to increased security and summer traffic, a delay crossing into the USA is possible. During the summer months the delay might be on the order of an hour or so. El Monte RV is not responsible for refunds of any type as a result of such delays.) At other locations shuttle service is available and free of charge. The client opting for this service must call the rental depot directly no later than 9:30 am the morning of motorhome pick-up, this to schedule transfer and the precise pick-up time. The shuttle arrives between 10:00 am and 2:00 pm (or at the Vancouver airport area about 11:30 am) at designated hotels only. … Transfer from the rental depot following the return occasion occurs between 8:00 and 13:00 (8 am and 1 pm), although at the Seattle / Vancouver depot the shuttle departs about 10:00 am; these return transfers typically stop at the airports as well as at the airport area hotels. … Delays may occur during peak season and certain holiday periods; no refunds are given for transfer delays. Transfers are provided as a courtesy and are not financially negotiable or refundable. Transfers to the rental depot may occasionally be subject to restrictions or limitations beyond El Monte RV’s control. In such circumstances, transfers may be the financial and logistical responsibility of the renter.

    Priority AM Departure (PAD): This option guarantees a departure-ready motorhome by 11:00 am, this for a one-time surcharge of US$ 85. PAD departure must be booked at least 7 days in advance and is not available at Dallas, Denver and Seattle / Vancouver. The PAD shuttle service is restricted to those hotels designated as PAD shuttle hotels by El Monte RV. Upon arriving at the hotel, clients should call 800 337 2199 for recorded detailed instructions. To meet the shuttle, clients must be at the designated point mentioned. The PAD shuttle typically arrives between 7:15 am and 8:00 am, although it may need to arrive as early as 6:45 am. There are no refunds for PAD surcharge if El Monte RV does not receive PAD hotel information 7 days prior to pick up.

    Luggage capacity of the El Monte RV shuttles is of course limited and may require clients with excess luggage or oversized items to store and later retrieve them from their hotel. Typically the complimentary luggage capacity is in accordance with the airline regulations: two suitcases weighing no more than 50 pounds (23 kilograms) plus two pieces of hand luggage per person.

    Note: for motorhome travel soft-sided or collapsable bags are the best sort to use.

    Vehicle pick-up (or return) is not possible directly at locations other than the depots.

    The depots are closed during certain holidays, which are accounted for by our online reservation software.

    The depots are open for standard pick-up Monday–Saturday (except Denver, which is closed all Saturdays) from 13:00 to 16:00 (1 pm to 4 pm) and Sunday (except Dallas, Denver, New York / New Jersey, Seattle* / Vancouver*, which are closed Sundays) from 13:00 to 15:00 (1 pm to 3 pm) — although Priority AM Departure (PAD), as described above, facilitates pick-up between 8:00 am and 11:00 am for a surcharge of US$ 85. In all cases clients must call ahead to El Monte RV, as described above, to learn precisely the time the vehicle will be ready for them.

    The depots are open for standard return Monday–Sunday, 8:00 am to 11:00 am, i.e. mornings; this with the exception of Denver, which is closed every weekend, and Dallas, New York / New Jersey, and Seattle* / Vancouver*, which are closed Sundays. Recall as well, transfer from the rental depot following the return occasion occurs between 8:00 and 13:00 (8 am and 1 pm), although at the Seattle / Vancouver depot the shuttle departs about 10:00 am.

    * The Seattle / Vancouver depot is closed Saturdays during October–March, and is closed every day between the last full week of January and the first full week of February. During October–April this depot closes an hour early; therefore the standard pick-up window becomes 13:00 to 15:00 (1 pm to 3 pm)

    A non-standard return time (i.e. an afternoon return) entails an extra night's worth of cost. The vendor imposes the standard pick-up and return times such that most vehicles can be prepared during regular business hours and delivered to a client on the same day that the vehicle is returned by the previous client. Thus the vendor doesn't lose out on renting that vehicle for that night. The IdeaMerge software accounts for non-standard return times.

    A fee of at least US$ 50 per hour applies to unauthorized late return of the vehicle. Authorized extensions of the rental duration are those which occur at least 48 hours prior to the scheduled date of return.

    El Monte RV provides free storage of luggage at the rental depot (but at the client's risk). Again, for motorhome travel soft-sided or collapsable bags are the best sort to use.

    If you want to park a car at or near the rental depot for the duration of your rental, please contact the depot directly a day or so before your rental, this to learn whether they happen to have room. Such parking is generally at the client's risk.

    El Monte RV is not responsible for items left in the motorhome after the client returns the vehicle and departs. El Monte RV will not mail such items to the client; instead El Monte RV reserves the right to donate or dispose of such items as it sees fit.

    A thorough explanation and demonstration of the rental vehicle will be provided upon pick-up. This orientation, together with completion of the relevant paperwork, requires approximately one hour.

    No special authorization is required to travel into Canada, Yukon, the Northwest Territories or Alaska, but travel to the latter three regions is at the client's risk, as described our El Monte RV "Insurance" page.

    The El Monte RV vehicles are allowed to travel into Mexico if such travel is confirmed in advance and the client purchases directly from a southwestern USA El Monte RV rental depot (typically upon the pick-up occasion) the vendor's Mexico Auto Liability Insurance (MALI) to cover the specific range of dates during which the vehicle might be in Mexico. The cost of this MALI coverage is US$ 22 per such calendar date. Relative to travel in Mexico, MALI provides coverage for physical damage to or total theft of the El Monte RV rental vehicle, as well as third-party liability and medical payments, and legal assistance (especially to aid in preventing the client or clients from being jailed in Mexico). El Monte RV's Roadside Assistance does not extend into Mexico; and any repair costs, lost use, towing or fines incurred in Mexico are the client's (i.e. customer's, traveler's, renter's) responsibility and are not reimbursed by El Monte RV.

    At the Dallas, Denver, New York and Seattle / Vancouver El Monte RV rental depots each motorhome is winterized during November through April or during any other stretch of space–time in which the ambient temperatures of the low-altitude regions near the depot are expected to be below the freezing point during a client's rental. Winterization means that the water is drained from the fresh water tank, hot water heater and both waste tanks. Of course this drainage involves the water pipes, toilet, sink, shower, and external shower (if this latter feature is present). Once the vehicle is winterized, no water should be put into the fresh water tank and it should not be hooked up to the public water supply. Therefore no water at all is available from the motorhome. The toilet, however, can still be used as long as windshield washer antifreeze is poured down to rinse it. Pink RV antifreeze will have been run through all the pipes and put into the black and grey tanks. If the client removes the antifreeze and puts water into the system, the tanks and pipes will likely crack. If this damage occurs, the client will be responsible for repairing these systems and any other consequent damages. If the client unwinterizes the vehicle for travel into a warmer climate, it is the client's responsibility to have the vehicle re-winterized before returning it. Of course upon the pick-up occasion the vendor can provide instruction regarding the draining and rehydration of that system.

  • Dallas: 3500 S. Central Expressway, McKinney, TX 75070,
    tel. (+01) 972 562 1900, fax 972 562 3990.
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  • Denver: 6570 Federal Blvd. (North), Denver, CO 80221,
    tel. (+01) 888 337 2214.
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  • Las Vegas: 13001 Las Vegas Blvd. S., Las Vegas, NV 89044,
    tel. (+01) 702 269 8000, fax 702 269 8600.
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  • Los Angeles: 12818 Firestone Blvd., Santa Fe Springs, CA 90670,
    tel. (+01) 562 404 9300, fax 562 404 2021.
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  • New York / New Jersey: 3401-B Tremley Point Road, Linden, NJ 07306, tel. (+01) 908 474 9000, fax 908 474 9009. The El Monte RV shuttle serves the Newark, New Jersey, airport (EWR) hotels but not the other New York metropolitan area airports; similarly the shuttle serves Midtown Manhattan hotels but not Uptown or Downtown Manhattan hotels. You can travel by train from New York City’s Pennsylvania Station to Newark airport on the Northeast Corridor Line or the North Jersey Coast Line: www.njtransit.com. Here’s a direct link to a useful map of that New Jersey transit system. The metro stop physically closest to the El Monte RV depot is the Linden stop on the (red) Northeast Corridor Line. A good resource regarding connections to/from Newark airport (again, airport code EWR) is http://gonyc.about.com/cs/airlinesairports/a/getto_ewr.htm. There’s also www.nyctourist.com/travel_newark.htm. A good resource for information on New York City public transport is www.mta.nyc.ny.us.
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    Regarding campgrounds, one of the best resources is www.woodalls.com/search/camp/index.cfm. There’s also www.gocampingamerica.com and http://camping.about.com/cs/campgrounds/a/newjersey.htm and http://camping.about.com/cs/campgrounds/a/newyork.htm and www.newjerseycampgrounds.com/Default.php. Please don’t forget the many relevant links on IdeaMerge’s USA “Resources” page (at left).
     
  • Orlando: 3702 Rio Vista Ave., Orlando, FL 32805,
    tel. (+01) 407 872 7730, fax 407 872 7033.
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  • San Francisco: 6301 Scarlett Court, Dublin, CA 94568, tel. (+01) 925 803 0331, fax 925 803 0778.
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  • Seattle / Vancouver BC: 5242 Pacific Highway, Ferndale, WA 98248, tel. (+01) 360 380 3300, fax 360 380 4606. A US$ 6 fee is due in US$ cash to the US government when crossing in to the USA from Canada. Typically the trip from the Vancouver, BC, airport area via the El Monte RV shuttle takes about one hour. However, due to increased security and summer traffic, a delay crossing into the USA is possible. During the summer months the delay might be on the order of an hour or so. El Monte RV is not responsible for refunds of any type as a result of such delays.
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  • You can visit mapquest.com to generate your own interactive maps.