The Apollo USA pick-up/return depot
is located in Los Angeles, California — with more on the way for 2009.
The minimum official rental duration is 7 calendar days for rentals commencing July–September or for one-way rentals,
otherwise the minimum is 4 calendar days.
One-way rentals will be possible starting April 2009.
IMPORTANT: Clients arriving on flights from overseas
are indeed allowed by Apollo USA to pick-up on the day their flight arrives.
Apollo USA does not allow clients to store luggage or other personal items at the rental depot for the duration of the rental.
Note: for motorhome travel soft-sided or collapsable bags are
the best sort to use.
Clients must arrive at the rental depot by their own means, e.g. by taxi.
Clients cannot park a car on the Apollo USA rental depot grounds for the duration of their motorhome rental.
Motorhome pick-up (or return) is not possible directly at locations
other than the depots; e.g. it is not possible at airports or hotels.
The depots are open for pick-up or return
Monday–Friday, 9:00 am to 4:00 pm, Saturday 9:00 am to 11:00 am.
Which is to say, Apollo — unlike with our other USA vendors —
calculates rental cost according to calendar days, meaning the booked
pick-up and return times do not affect the cost.
Sorry but Sunday pick-up or return is not possible with Apollo USA.
The depots are closed during certain holidays, which are accounted for
by our online reservation software.
A thorough explanation and demonstration of the rental vehicle will be provided
upon pick-up. This orientation, together with completion of the relevant
paperwork, requires approximately one hour.
Apollo does not allow travel into Death Valley and certain similarly
extreme desert areas during May through September; and at other times of the year,
clients who visit these areas do so at their own risk and are responsible for all
consequent recovery and other charges.
Due to restrictions on vehicle heights, propane gas and parking, vehicles bearing propane are not permitted in Manhattan.
Travel to Mexico, Alaska, Yukon, and the NW Territories is strictly prohibited.
No special authorization from Apollo is required for travel elsewhere in Canada,
although travel to the greater metropolitan areas of Montreal and Quebec City
is prohibited. Apollo reserves the right at its own discretion to restrict
vehicle movements in certain areas due to adverse road or weather conditions.
multiple rentals
If via IdeaMerge a client rents separate Apollo
vehicles in the USA and/or in Australia and/or in New Zealand and the pick-up dates are
within 92 days of each other, IdeaMerge will
apply to each rental a rate or rates based on the sum of the
durations (thus perhaps effecting long-term discounts).
Note: Given this policy and
the cost of transporting a vehicle between Australia and New Zealand,
such transport is prohibitively costly. Our online reservation software,
although highly specialized, does not
allow customers to place more than one reservation at once. Therefore
IdeaMerge will manually and at the client's request account
for multiple rentals as described above.
