The pick-up locations are all in Spain: Barcelona, Madrid, and Malaga. One-way rentals between these depots entail a one-way fee of EUR200. The minimum duration for intra-Spain one-way rentals is 10 days; for extra-Spain returns the minimum is 18 days. The following one-way fees apply: Seville and other major Spanish cities not listed above (EUR250), Faro (EUR400), Lisbon (EUR400), Brussels (EUR500), Paris (EUR500), Frankfurt (EUR550), Munich (EUR550), Bern (EUR550), Geneva (EUR500), Zurich (EUR550), Milan (EUR500), Rome (EUR500), and Turin (EUR500).

At Barcelona, Madrid and Malaga, pick-up typically commences at airports, an associate being there to meet you, holding a card bearing your name, and ready to shuttle you free of charge directly to the rental depot. At Madrid this free shuttle service is also offered from downtown (i.e. city center) hotels and rail stations. These shuttles operate in reverse upon the return occasion.

Regarding said airport shuttle pick-up process, the Euromotorhome associate waits for the client at the most natural passage just beyond the baggage claim area. The associate arrives at the airport several minutes after the flight lands, giving the client time to go through Customs (if a flight from outside the EU) and to pick-up baggage. For said international flights this process takes about 45 to 60 minutes. If there's a delay in such process, the client is typically able to phone Euromotorhome or go to meet the associate to let them know what's happening. Indeed the client is obliged to so notify Euromotorhome in such a case. Flight delays, on the other hand, are of course tracked by Euromotorhome, if (as required) they've already been provided with the flight details.

The actual pick-up and return locations are open Monday–Friday, 10am–2pm and 4pm–8pm (7pm November–March). On Saturdays during April–October the depots are open 11am–1:30pm; during the rest of the year the depots are closed on Saturdays.

The rental rates are charged on a per-day basis, regardless of the time of pick-up and return. However, if the vendor is obliged to specially open a depot to service a client — i.e. outside the normal hours of operation, including the necessary time for transfer to/from the airport or other location — the vendor will apply an extra charge: EUR100 if such special service is completed less than 1.5 hours outside said normal time of operation, EUR200 if such service is completed that day but more than 1.5 hours outside of a normal time of operation. Moreover, the customer who returns a vehicle late assumes responsibility for claims made by the subsequent renter against the rental company due to a consequent delay in their actual pick-up time. Again, any extension of the rental duration requires prior authorization by the rental company; and no refunds are offered for early return of the rental vehicle.

Clients may park one private vehicle (per rental) at the pick-up depot free of charge for the duration of the rental.

The included insurance is effective throughout the entirety of Europe — Western (including Scandinavia) and Eastern, and the UK and Ireland — except for Russia, other former members of the USSR, and any regions experiencing general and violent political crisis. You are welcome to transport your rented vehicle by ferry and/or the Channel Tunnel. Again, see our "Insurance" page for more details concerning the included insurance.

Generally the minimum rental duration for our Spain rentals is 7 days.