The pick-up locations are all in Spain: Barcelona, Madrid, and Malaga.

One-way rentals between those depots entail a minimum 10-day duration and a one-way fee of EUR250. One-ways to Seville and other major Spanish cities entail the same 10-day minimum duration and one-way fee. One-way rentals to locations outside Spain are possible but they entail a minimum 18-day duration and higher one-way fees as described below. (One way rentals to Spain from outside Spain are not possible; i.e. pick-up outside Spain is not offered.) The following one-way fees apply: to Seville and other major Spanish cities apart from Barcelona, Madrid and Malaga (EUR250), to Faro (EUR400), Lisbon (EUR400), to Brussels (EUR500), to Paris (EUR500), to Frankfurt (EUR550), to Munich (EUR550), to Bern (EUR550), to Geneva (EUR500), to Zurich (EUR550), to Milan (EUR500), to Rome (EUR500), and to Turin (EUR500).

At Barcelona, Madrid and Malaga, pick-up typically commences at airports, from which a shuttle will take you free of charge to the rental depot. See the details below. At Madrid this free shuttle service is also offered from downtown (i.e. city center) hotels and rail stations. These shuttles operate in reverse upon the return occasion. If you have special items to transport, such as bicycles, surf boards or just a large amount of luggage, please inform IdeaMerge so the vendor can make special arrangements (which may entail a nominal fee, on the order of EUR20).

No shuttle is offered in connection with returns outside Spain. In this case, upon the pick-up occasion (or thereafter, per the client's request) Euromotorhome and the client agree on a return point and time, e.g. a certain hotel in or near the return city.

Regarding the airport shuttle pick-up process at Barcelona, the shuttle is called "Rima-Bus". It’s also a hotel shuttle. Thus the meeting points are the same as those used for the hotel shuttles. The shuttle is a van or mini-bus that carries 13 persons, with enough space for special luggage. It operates Monday through Friday; on Saturdays clients can take a taxi instead and Euromotorhome will reimburse them for it, as described below.

Regarding the airport shuttle pick-up process in connection with the other Euromotorhome depots, the Euromotorhome associate waits for the client at the most natural passage just beyond the baggage claim area. The associate arrives at the airport several minutes after the flight lands, giving the client time to go through Customs (if a flight from outside the EU) and to pick-up baggage. For said international flights this process takes about 45 to 60 minutes. If there's a delay in such process, the client is typically able to phone Euromotorhome or go to meet the associate to let them know what's happening. Indeed the client is obliged to so notify Euromotorhome in such a case. Flight delays, on the other hand, are of course tracked by Euromotorhome, if (as required) they've already been provided with the flight details.

The actual pick-up and return locations are open Monday–Friday, 10am–2pm and 4pm–8pm (7pm November–March). On Saturdays during April–October the depots are open 11:30am–1:30pm; during the rest of the year the depots are closed on Saturdays.

If pick-up is booked for the initial, 10am–2pm time window and return is booked for the later, 4pm–8pm (7pm November–March) time window, the vendor charges one extra night.

Moreover, if the vendor is obliged to specially open a depot to service a client — i.e. outside the normal hours of operation, including the necessary time for transfer to/from the airport or other location — the vendor will apply an extra charge: EUR100 if such special service is completed less than 1.5 hours outside said normal time of operation, EUR200 if such service is completed that day but more than 1.5 hours outside of a normal time of operation. Furthermore, the customer who returns a vehicle late assumes responsibility for claims made by the subsequent renter against the rental company due to a consequent delay in their actual pick-up time. Again, any extension of the rental duration requires prior authorization by the rental company; and no refunds are offered for early return of the rental vehicle.

Clients may park one private vehicle (per rental) at the pick-up depot free of charge for the duration of the rental.

The included insurance is effective throughout the entirety of Europe — Western (including Scandinavia) and Eastern, and the UK and Ireland — except for Russia, other former members of the USSR, and any regions experiencing general and violent political crisis. You are welcome to transport your rented vehicle by ferry and/or the Channel Tunnel. Again, see our "Insurance" page for more details concerning the included insurance.

Generally the minimum rental duration for our Spain rentals is 7 days.

You can visit www.maps.google.com to generate your own interactive maps of these locations.