liability, collision, and comprehensive insurance
The "third-party" liability coverage — i.e.,
"international green card" insurance — covers the driver with up to EUR1,000,000 per accident. The collision-damage
deductible is EUR600 per occurrence. The comprehensive-damage (i.e., fire,
natural disaster, vandalism, theft of vehicle, etc.) deductible is EUR600 per
occurrence. The deductibles cannot be waived; any indication to the contrary
is misleading. Damage to vehicle occupants is not covered; i.e., personal accident
insurance is not included and it is not made available. The cost of
all the above-mentioned, included insurance is woven in to the total price calculated
by the Ideamerge online reservation software.
The insurance is effective throughout the entirety of Europe
—
Western (including Scandinavia) and Eastern, and the UK and Ireland
— except for
Russia, other former members of the USSR, and any regions experiencing general and
violent political crisis. The vehicles are not allowed to enter
Africa — especially Morocco.
Otherwise you are welcome to transport your
rented vehicle by ferry and/or the Channel Tunnel.
Any damage intentionally or negligently caused by the vehicle occupant or occupants
— especially as a consequence of said occupants' consumption of drugs
or alcohol — is not covered under the terms of the insurance policy.
Moreover, the renter is fully liable for any damage caused by the driver's failure to observe
the vehicle dimensions (especially its height and width), by improperly heavy or large
loads exceeding the documented capacity of the vehicle, by
improper loading and unloading actions, or by driving backwards without being directed.
In the case of a renter who has unlawfully left the scene of an accident or
neglected his or her duties (as described below under "in the
event of an accident"), he or she is also fully liable unless such
violation played no part in causing the damage. The renter is also liable
to an unlimited amount for any damage caused by an
unauthorized driver operating the vehicle,
for allowing the vehicle to participate in forbidden purposes,
and for decidely cruel or unsual driving practices.
The rental company will provide damage-repair invoices to the customer upon
request.
breakdown cover
The fleet of vehicles is modern and continually upgraded,
the average age of a vehicle normally being less than 6 months. Thus
breakdowns are kept to a minimum.
Moreover, all the vehicles do include a European Assistance card entitling the vehicle
operator to 24/7 service from the network of national automobile clubs throughout
Europe. (Which is to say, renters possess the equivalent of membership in the
AAA, AA, CAC, RAC, etc.) In addition, all the vehicles are covered by an
international guarantee such that any mechanical failure they may happen
to suffer will be repaired — free of cost to the renter — by
a member of the (very wide-ranging) Fiat or Volkswagon service networks.
And as for possible malfunction of living facilities, such would be
addressed — again, free of cost to the renter — by the
appropriate distribution and service personel, located throughout
Europe.
The motorhome rental agreement is a contract between the customer
and the vendor and of course involves the customer in certain
responsibilities relative to the vehicle. These responsibilities
are analogous but far from identical to those typically associated
with a car rental. Motorhome rental customers typically bear more
such responsibilities than do car rental customers. The nature of
the motorhome rental industry is such that replacement motorhomes
are usually not guaranteed (although in many cases a replacement
motorhome may be
effected), as is the case with this vendor and
virtually every motorhome rental company. Instead timely service of
the rental motorhome is guaranteed and in many cases limited
hotel stays and replacement car rentals are covered.
The customer remains responsible for returning the motorhome to the
rental depot, as contracted, unless relieved of this responsibility
by the rental company (i.e. the vendor).
authorized drivers
The vehicle may be driven only by the renter or by the additional,
qualified drivers
specified in the rental contract.
There is no charge for these
additional drivers.
The renter is obliged to record the names and addresses of all drivers whom he or she
allows to drive the vehicle. That information must be disclosed
to the rental company if requested. Regardless of who is driving the vehicle,
the renter is liable for the operation of the vehicle.
The minimum age limit for renters and other drivers of the rental vehicles
is only 25 years, and there is no maximum
age limit. However, said drivers must have possessed their valid driving
license for at least three years prior to the pick-up date.
Most domestic licenses suffice for operation of the vehicles presented on
the Ideamerge Website. Where this statement is questionable, our online
software will elaborate.
Presently all the vehicles available for pick-up
in Spain weigh less than the crucial 3500 kg.
See our "resources" page for a discussion of the much-ballyhooed international driving permit,
which is required of certain drivers in Spain.
forbidden use
The rental company does not allow the vehicle to participate in
motor sport events and vehicle tests; in the transport of inflammable,
poisonous, or otherwise hazardous materials; in the committion of revenue
offences and other illegalities, even if these are only punishable under
the laws of pertaining to the place of the offence; in subletting; and
in other kinds of utilization beyond the contractually agreed use,
especially in regard to physical locations not suited to driving.
The vehicle is to be handled in a careful and proper manner and must
always be properly locked. The relevant instructions for use, the technical
specifications, as well as the maintenance periods must be observed.
The renter is obliged to check regularly whether the vehicle is in a
roadworthy condition.
in the event of an accident
After a vehicle accident, fire, damage caused by theft, or damage caused by colliding
with wildlife, the renter must inform the local police and
the rental company headquarters (in Madrid) without unnecessary considerable delay.
The headquarters in Madrid can be reached at the following numbers:
tel. (+34) 0913 29 07 67, fax 0913 29 48 43.
(Drop the country code and the
leading zero if calling from within Spain.)
In all cases of damage, the renter must immediately inform the rental company
headquarters in Madrid by phone and submit a detailed written report,
including a sketch of the accident situation(s).
The accident report must include
the license numbers of the vehicles involved, the names and addresses of
the persons involved (including any witnesses), and it must be signed by
both parties.
If the renter expects that the cost to repair the damage will exceed the
relevant deductible, or if the vehicle is not fully roadworthy as a result
of the accident, the renter must immediately inform the rental company of
this (or these) fact(s).
warning
Although motor travel in Europe is not generally considered prohibitively dangerous, there are, of course, associated risks — including death. For quantitative measures of these risks, please see the Association for Safe International Road Travel (ASIRT) http://www.asirt.org.
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