You will have to make your own way to the rental depot by taxi or by another form of transport.

Pick-up (or return) at the McRent Portugal location noted above is not possible directly at airports, city centers (i.e. downtowns) or rail stations. You must make your own way to the depot. Any indications to the contrary are misleading. These depots are open for standard pick-up Mon-Sat, 4 pm to 6 pm (i.e. afternoons; closed Sundays); there is no surcharge for Saturday pick-up. They are open for standard return Mon-Sat, 10 am to 12 noon (i.e. mornings; closed Sundays); there is no surcharge for Saturday return.

A non-standard pick-up time entails an extra night's worth of cost. The same is true of a non-standard return time. (The vendor accounts for cost according to standard pick-up and return times so that most vehicles can be prepared during regular business hours and delivered to a client on the same day that the vehicle is returned by the previous client. Thus the vendor doesn't lose out on renting that vehicle for that night.) If return occurs after the reserved return time, a charge of EUR27 (up to the daily rate) will be levied for each extra such hour; and the customer will assume responsibility for claims made against the rental company by subsequent renters due to delay. Again, any extension of the rental duration requires prior authorization by the rental company; and no refunds are offered for early return of the rental vehicle.

A thorough explanation and demonstration of the rental vehicle will be provided upon pick-up. This orientation, together with completion of the relevant paperwork, requires approximately one hour.

You are welcome to transport your rented vehicle by ferry and/or the Channel Tunnel.

Again, see our "Insurance" page for more details concerning the included insurance.

Generally the minimum rental duration for our Portugal rentals is 7 days.

The McRent Portugal depot address and contact numbers are as follows:

The McRent headquarters in Munich, Germany, can be reached at the following numbers: tel. (+49) 07562 987 850 or 0800 0627 368, fax 07562 987 214. (Drop the country code and the leading zero if calling from within Germany.)