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The pick-up/return depots for McRent vehicles
are located near Amsterdam and Rotterdam.
One-way rentals are not possible from these depots.
The McRent Netherlands depot addresses and contact numbers are as follows (drop the leading zero if dialing from outside the Netherlands):
You can visit www.mapquest.com to generate your own
interactive maps of these locations.
The headquarters in Munich, Germany, can be reached at the following numbers:
tel. (+49) 07562 987 850 or 0800 0627 368, fax 07562 987 214.
(Drop the country code and the
leading zero if calling from within Germany.)
Pick-up (or return) at the McRent Netherlands locations noted above is not possible directly at airports, city centers (i.e., downtowns) or rail stations.
You must make your own way to the depot.
Any indications to the contrary are misleading.
These depots are open for standard pick-up Mon-Fri, 2 pm to 5 pm (i.e. weekday afternoons); and (for an EUR75 surcharge) on Saturdays, 2 pm to 5 pm.
They are open for standard return Mon-Fri, 9 am to 11 am (i.e. weekday mornings); and (again, for an EUR75 surcharge) on Saturdays, 9 am to 11 am.
A non-standard pick-up time entails an extra night's worth of cost.
The same is true of a non-standard return time.
(The vendor accounts for cost according to standard pick-up and return times
so that most vehicles can be prepared during regular business hours and
delivered to a client on the same day that the vehicle is returned by the
previous client. Thus the vendor doesn't lose out on renting that vehicle
for that night.)
If return occurs after the reserved return time, a charge
of EUR42 (up to the daily rate) will be levied for each extra such hour; and the customer will assume
responsibility for claims made against the rental company by subsequent renters
due to delay. Again, any extension of the rental duration requires prior
authorization by the rental company; and no refunds are offered for early return of the rental vehicle.
A thorough explanation and demonstration of the rental vehicle will be provided
upon pick-up. This orientation, together with completion of the relevant
paperwork, requires approximately one hour.
You are welcome to transport your
rented vehicle by ferry and/or the Channel Tunnel.
Again, see our "Insurance, etc."
page for more details concerning the included insurance.
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