liability, collision, and comprehensive insurance
The "third-party" liability coverage — i.e.,
"international green card" insurance — covers the driver with up to EUR1,000,000 per accident. The collision-damage
deductible (i.e. the excess) is EUR1000 (plus tax) per occurrence. The comprehensive-damage (i.e. fire,
natural disaster, vandalism, theft of vehicle, etc.) deductible is EUR1000 (plus tax_) per
occurrence. Damage to the overhead of the camper (i.e. above 1.85 meters),
to the tires or to
the windows is not covered.
Damage caused by frost is not covered, nor is interior damage,
nor damage due to gross negligence or by intent of any user of the vehicle.
Theft of GPS is not covered. Theft of the radio/CD is not covered unless the removable front thereof is
presented upon return. Theft of the client belongings is not covered.
Damage to vehicle occupants is not covered; i.e. personal accident
insurance is not included and it is not made available. The cost of
all the above-mentioned, included insurance is woven in to the total price calculated
by the IdeaMerge online reservation software.
Two collision-damage waivers (CDWs) are made available as options:
The insurance is effective throughout the entirety of Europe —
Western (including Scandinavia) and Eastern, and the UK and Ireland — except for
Belarus and any regions experiencing general and
violent political crisis; it's also effective in Morocco and Turkey.
You are welcome to transport your
rented vehicle by ferry and/or the Channel Tunnel.
Any damage intentionally or negligently caused by a rental vehicle tenant (i.e. member of the rental party) or other welcomed occupant of the vehicle
— especially as a consequence of said person's consumption of drugs
or alcohol — is not covered under the terms of the insurance.
The same exclusion shall hold for all damages caused to the roof (e.g. damages caused by tree branches)
or damages caused by ignoring height-of-passage warning signs.
Further, the renter shall be fully liable, despite the agreed limitation of liability, for all damage caused
by the driver's or another tenant's failure to observe the vehicle dimensions (especially vehicle height and width),
by improperly heavy or large loads in/on the vehicle (i.e. exceeding the engineered or legal capacity of the vehicle),
by improper loading and unloading actions performed to load the vehicle,
or by driving the vehicle backwards without being appropriately directed by someone outside the vehicle.
Regarding the aforementioned "failure to observe vehicle dimensions" exclusion especially,
please understand that damages to the sides, the front or the rear part of the vehicle are of course not generally excluded from the included insurance coverage.
Rather, said exclusion pertains to the following situations, among others.
In road construction areas on most highways in Europe the left lane is regularly limited to a vehicle width of 2 meters
or less (indicated by signs). If the client ignores that limitation and uses said lane, he/she may be liable for the full damage of the rental vehicle;
damage to other vehicles is covered by said third party insurance.
Similarly, some road toll plazas (in Italy and France especially) have certain lanes for passenger cars only; there are signs indicating the maximum width; the
the client is fully liable for damages if he/she ignores those signs. …
In the case of a renter who has unlawfully left the scene of an accident or
neglected his or her duties (as described below under "in the
event of an accident"), he or she is also fully liable unless such
violation played no part in causing the damage. The renter is also liable
to an unlimited amount for any damage caused by an
unauthorized driver operating the vehicle,
for allowing the vehicle to participate in forbidden purposes,
and for decidely cruel or unsual driving practices.
The rental company will provide damage-repair invoices to the customer upon
request.
breakdown cover
The rental includes 24/7, multi-lingual, European-wide assistance service
in case of any major mechanical problem.
Once at a repair facility, the client should contact the vendor,
who will sort things out with the repair professionals.
The vendor will pay the repair facility directly for the cost of
the repair, or repay the client accordingly. All rentals include a substitute vehicle if the original
rental vehicle cannot be made operational within 48 hours.
in the event of an accident
After a vehicle accident, fire, damage caused by theft, or damage caused by colliding
with wildlife, the renter must inform the local police and
the rental company headquarters (in Amsterdam) without unnecessary considerable delay.
The headquarters in Amsterdam can be reached at
(+31) 20 622 11 68, fax (+31) 31 20 620 38 55.
(Drop the country code if calling from within the Netherlands.)
In all cases of damage, the renter must immediately inform the rental company
headquarters in Amsterdam by phone and submit a detailed written report,
including a sketch of the accident situation(s).
The accident report must include
the license numbers of the vehicles involved, the names and addresses of
the persons involved (including any witnesses), and it must be signed by
both parties.
If the renter expects that the cost to repair the damage will exceed the
relevant deductible, or if the vehicle is not fully roadworthy as a result
of the accident, the renter must immediately inform the rental company of
this (or these) fact(s).
authorized drivers
The vehicle may be driven only by the renter or by the additional,
qualified drivers
specified in the rental contract.
There is no charge for these
additional drivers.
The renter is obliged to record the names and addresses of all drivers whom he or she
allows to drive the vehicle. That information must be disclosed
to the rental company if requested. Regardless of who is driving the vehicle,
the renter is liable for the operation of the vehicle.
The minimum age limit for renters and other drivers
is only 19 years; the maximum age is 75 years.
However, said drivers must have possess a driving
license valid for the duration of the rental.
Most domestic licenses suffice for operation of the vehicles presented on
the IdeaMerge Website. Where this statement is questionable, our online
software will elaborate.
Presently all the vehicles available for pick-up
in the Netherlands weigh less than the crucial 3500 kg.
See our "Resources" page for a discussion of the international driving permit,
which is required by the Austria, Czech Repbulic, Italy, Portugal, and Spain.
forbidden use
The rental company does not allow the vehicle to participate in
motor sport events and vehicle tests; in the transport of inflammable,
poisonous, or otherwise hazardous materials; in the committion of revenue
offences and other illegalities, even if these are only punishable under
the laws of pertaining to the place of the offence; in subletting; and
in other kinds of utilization beyond the contractually agreed use,
especially in regard to physical locations not suited to driving.
The vehicle is to be handled in a careful and proper manner and must
always be properly locked. The relevant instructions for use, the technical
specifications, as well as the maintenance periods must be observed.
The renter is obliged to check regularly whether the vehicle is in a
roadworthy condition. Smoking is not allowed in the vehicles.
warning
Although motor travel in Europe is not generally considered prohibitively dangerous, there are, of course, associated risks — including death. For quantitative measures of these risks, please see the Association for Safe International Road Travel (ASIRT) http://www.asirt.org.
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