liability, collision, and comprehensive insurance

The included insurance is effective throughout Europe, including Turkey but excluding Albania. The vehicles may not be taken to Africa (including Morocco) or Asia. The vendor Van Italy may restrict travel to certain areas at any time without prior notice.

You are welcome to transport your rented vehicle by ferry and/or the Channel Tunnel.

If the vehicle is stolen, the vendor is not obligated to procure another vehicle for the client. Generally speaking, a replacement vehicle cannot be guaranteed; yet in all cases where a replacement vehicle would benefit the client the vendor will do its best to procure one for the client.

Any damage intentionally or negligently caused by the vehicle occupant or occupants — especially as a consequence of said occupants' consumption of drugs or alcohol — is not covered under the terms of the insurance policy. Moreover, the renter is fully liable for any damage caused by the driver's failure to observe the vehicle dimensions (especially its height and width), by improperly heavy or large loads exceeding the documented capacity of the vehicle, by improper loading and unloading actions, or by driving backwards without being directed. In the case of a renter who has unlawfully left the scene of an accident or neglected his or her duties (as described below under "in the event of an accident"), he or she is also fully liable unless such violation played no part in causing the damage. The renter is also liable to an unlimited amount for any damage caused by an unauthorized driver operating the vehicle, for allowing the vehicle to participate in forbidden purposes, and for decidely cruel or unsual driving practices.

The rental company will provide damage-repair invoices to the customer upon request.

breakdown cover, and insurance

The client should obtain the vendor's permission with respect to any repairs (whether to the vehicular operation or to the operation of the living facilities). Any such authorized repair expenses must be initially paid by the client, but the receipt for the repairs must be made out in the name of the vendor Van Italy. Upon the return occasion Van Italy will reimburse the client for such expenses insofar as the expenses are for repaired mechanical problems that were not the fault of the client or for collision damage or damage due to vandalism, attempted theft, hail, and such. If the damages caused to the vehicle are clearly imputable to the customers, Van Italy will not reimburse the client for those damages. Accidental damages are of course subject to the insurance coverage's deductible/excess. Repair or replacement of burst tires is not reimbursible.

The motorhome rental agreement is a contract between the customer and the vendor and of course involves the customer in certain responsibilities relative to the vehicle. These responsibilities are analogous but far from identical to those typically associated with a car rental. Motorhome rental customers typically bear more such responsibilities than do car rental customers. The nature of the motorhome rental industry is such that replacement motorhomes are usually not guaranteed (although in many cases such may be effected), as is the case with this vendor and virtually every motorhome rental company. Instead timely service of the rental motorhome is guaranteed and in certain cases limited hotel stays and replacement car rentals will be covered. The customer remains responsible for returning the motorhome to the rental depot, as contracted, unless relieved of this responsibility by the rental company (i.e. the vendor).

authorized drivers

Regardless of who is driving the vehicle, the renter is liable for the operation of the vehicle.

The minimum age limit for renters and other drivers is only 20 years and the maximum is 70 years. However, said drivers must have possessed their valid, non-provisional drivers license for at least one year prior to the pick-up date. Van Italy also requires of any such driver an International Drivers License (IDL), otherwise known as an International Driving Permit (IDP). See our "Resources" page for a discussion of this international document, which you can procure at the local office of you nation's auto club, whether or not you are a member of such club. IdeaMerge is not responsible if such licensed driver is not present to operate the vehicle upon the pick-up occasion and throughout the duration of the rental. No refunds will be extended to the client if such absence precludes the actual use of the rental.

forbidden use

The vehicle is to be handled in a careful and proper manner and must always be properly locked. The relevant instructions for use, the technical specifications, as well as the maintenance periods must be observed.

The vendor Van Italy requires the client to check the vehicle's fluid levels every 1000 kilometers or more frequently and to upon such check increase those fluids to adequate levels if necessary.

in the event of an accident

The rental depot address and contact number are: Van Italy, via Ludovico de Filippi 37/39, 00122 Ostia Lido (Roma); tel. +39 347 90 13 263. (Drop the country code if calling from within Italy.)

In all cases of damage, the renter should immediately inform the rental company headquarters in Italy by phone and submit a detailed written report, including a sketch of the accident situation(s). The accident report must include the license numbers of the vehicles involved, the names and addresses of the persons involved (including any witnesses), and it must be signed by both parties.

The client should obtain the vendor's permission with respect to any repairs (whether to the vehicular operation or to the operation of the living facilities). Any such authorized repair expenses must be initially paid by the client, but the receipt for the repairs must be made out in the name of the vendor Van Italy. Upon the return occasion Van Italy will reimburse the client for such expenses insofar as the expenses are for repaired mechanical problems that were not the fault of the client or for collision damage or damage due to vandalism, attempted theft, hail, and such. Damages, however, are subject to the insurance coverage's deductible/excess. Repair or replacement of burst tires is not reimbursible.

Note: If the client receives a ticket of for a traffic or parking violation, the client should inform Van Italy within two days, this because if given such quick notice Van Italy often can negotiate a reduction or elimination of the fine.

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