camper van hire germany
  germany rv insurance: mcrent

liability, collision, and comprehensive insurance

The included "third-party" liability coverage — i.e., "international green card" insurance — covers the driver with up to EUR50,000,000 per accident (third-party bodily injuries up to EUR8,000,000 per person). The included collision-damage deductible is EUR1200 per occurrence. (The collision deductible can be effectively reduced via one of the optional insurance addendums presented at bottom of this page and during our online order process.) The included comprehensive-damage (i.e., fire, natural disaster, vandalism, theft of vehicle, etc.) deductible is only EUR500 per occurrence. Damage to vehicle occupants is not covered; i.e., personal accident insurance is not included and it is not made available. The cost of all the above-mentioned, included insurance is woven in to the total price calculated by the IdeaMerge online reservation software.

Journeys abroad within Europe are permitted. Journeys to countries outside of Europe are subject to the prior approval of McRent. Journeys to areas affected by war or crisis are prohibited.

Any damage intentionally or negligently caused by a rental vehicle tenant (i.e. member of the rental party) or other welcomed occupant of the vehicle — especially as a consequence of said person's consumption of drugs or alcohol — is not covered under the terms of the insurance. The same exclusion shall hold for all damages caused to the roof (e.g. damages caused by tree branches) or damages caused by ignoring sign 265 (height of passage) pursuant to 41 sub-section 2 no. 6 German Highway Code (or comparable regulations abroad). Further, the renter shall be fully liable, despite the agreed limitation of liability, for all damage caused by the driver's or another tenant's failure to observe the vehicle dimensions (especially vehicle height and width), by improperly heavy or large loads in/on the vehicle (i.e. exceeding the engineered or legal capacity of the vehicle), by improper loading and unloading actions performed to load the vehicle, or by driving the vehicle backwards without being appropriately directed by someone outside the vehicle. Regarding the aforementioned "failure to observe vehicle dimensions" exclusion especially, please understand that damages to the sides, the front or the rear part of the vehicle are of course not generally excluded from the included insurance coverage. Rather, said exclusion pertains to the following situations, among others. In road construction areas on German highways and most highways abroad the left lane is regularly limited to a vehicle width of 2 meters or less (indicated by signs). If the client ignores that limitation and uses said lane, he/she may be liable for the full damage of the rental vehicle; damage to other vehicles is covered by said third party insurance. Similarly, some road toll plazas (in Italy and France especially) have certain lanes for passenger cars only; there are signs indicating the maximum width; the client is fully liable for damages if he/she ignores those signs. … In the case of a renter who has unlawfully left the scene of an accident or neglected his or her duties (as described below under "in the event of an accident"), he or she is also fully liable. The renter is also liable to an unlimited amount for any damage caused by an unauthorized driver operating the vehicle, for allowing the vehicle to participate in forbidden purposes, and for decidedly cruel or unusual driving practices.

The rental company will provide damage-repair invoices to the customer upon request. The invoice might be only an estimate, for the rental company is not obliged to have the repairs actually done; they might sell the vehicle as-is.

breakdown cover, and insurance

For starters, the fleet of vehicles is modern and frequently upgraded, the average age of a vehicle normally being about 6 months. Clients are supported by the 24/7 Fiat emergency service toll-free hotline at tel. 00800 3428 1111. Ask Fiat about the car rental and hotel stay alternatives you are entitled to; see the details below. In addition, all the vehicles are covered by an international guarantee such that certain mechanical failure they may happen to suffer will be repaired — free of cost to the renter — by a member of the (very wide-ranging) Fiat service network. Also, more than 300 Dethleffs dealers throughout Europe are enlisted to service the vehicle. As for possible malfunction of living facilities, such would be addressed — again, free of cost to the renter — by the appropriate distribution and service personnel, located throughout Europe. Repairs which are necessary to maintain the vehicle in a good working and roadworthy condition during the rental period may be ordered by the renter up to EUR150 without McRent's authorization. McRent will bear the repair costs on production of the original invoices and the parts replaced, as long, of course, as the renter is not liable for the damage. Repairs costing more than EUR150 must be authorized by McRent.

The motorhome rental agreement is a contract between you the rental client (i.e. the renter, the client, the customer, the tenant) and the vendor (i.e. the rental company, the supplier) and of course involves the customer in certain responsibilities relative to the vehicle. These responsibilities are analogous but far from identical to those typically associated with a car rental. Motorhome rental customers typically bear more such responsibilities than do car rental customers. The nature of the motorhome rental industry is such that replacement motorhomes are usually not guaranteed (although in many cases a replacement motorhome may be effected), as is the case with this vendor and virtually every motorhome rental company. Instead timely service of the rental motorhome is guaranteed and in this case so are the reasonable costs of towing the vehicle to a garage, associated taxi and train travel (depending on circumstances), replacement car rental (for the first 5 days maximum) and, if the vehicle is not remaining at a campground while awaiting service or being serviced, limited hotel accomodation (5 nights maximum, EUR100 per night maximum). The customer should specifically request of Fiat these car and hotel alternatives inasmuch as these alternatives are appropriate. The customer remains responsible for returning the motorhome to the rental depot, as contracted, unless relieved of this responsibility by the rental company (i.e. the vendor). The following costs are not covered: phone calls; food; cancellation of ferries, camprounds, flights, etc; all other expenses associated with the breakdown.

authorized drivers

The vehicle may be driven only by the renter or by the additional, qualified drivers specified in the rental contract. There is no charge for these additional drivers.

The renter is obliged to record the names and addresses of all drivers whom he or she allows to drive the vehicle. That information must be disclosed to the rental company if requested. Regardless of who is driving the vehicle, the renter is liable for the operation of the vehicle.

The minimum age limit for renters and other drivers is only 21 years, and there is no maximum age limit. However, said drivers must have possessed a valid drivers license for at least one year prior to the pick-up date. If the vehicle is rated as having a "total permissible weight" of greater than 3500 kg (i.e. 3.5 metric tons), the driver must be at least 25 years of age and have held a valid license for at least three years prior to the pick-up date. Most domestic licenses suffice for operation of the vehicles presented on the IdeaMerge Website. Where this statement is questionable, our online software will elaborate. (For instance, though standard US domestic licenses suffice with respect to a motorhome which is rated as having a total permissible weight of 3800 kg, standard European licenses limit their holders to vehicles rated at 3500 kg or less. See en.wikipedia.org/wiki/Driver's_license and, say, en.wikipedia.org/wiki/UK_Driving_Licence_codes.)

See our "Resources" page for a discussion of the much-ballyhooed international driving permit.

forbidden use

The rental company does not allow the vehicle to participate in motor sport events and vehicle tests; in the transport of inflammable, poisonous, or otherwise hazardous materials; in the commission of revenue offences and other illegalities, even if these are only punishable under the laws pertaining to the place of the offence; in subletting; and in other kinds of utilization beyond the contractually agreed use, especially in regard to physical locations not suited to driving.

The vehicle is to be handled in a careful and proper manner and must always be properly locked. The relevant instructions for use, the technical specifications, as well as the maintenance periods must be observed. The renter is obliged to check regularly whether the vehicle is in a roadworthy condition.

in the event of an accident

After a vehicle accident, fire, damage caused by theft, or damage caused by colliding with wildlife, the renter must inform the local police and the rental company. The client should inform the rental company in this respect no later than the end of the business day immediately following the day of the accident. To contact the rental company in this case, call either their hotline 0800 0627 368 or (+49) 07562 987 850 or the rental station. You could also call the 24/7 Fiat emergency service toll-free hotline at tel. 00800 3428 1111.

The vendor's headquarters in Munich can be reached during weekday business hours at the following numbers: tel. +49 07562 987 850 or 0800 0627 368, fax 07562 987 214. (Drop the country code and the leading zero if calling from within Germany.) That office is closed on weekends and holidays.

In all cases of damage, the renter should as described above inform the rental company by phone and submit a detailed written report, including a sketch of the accident situation(s). The accident report must include the license numbers of the vehicles involved, the names and addresses of the persons involved (including any witnesses), and it must be signed by both parties.

If the renter expects that an immediate repair is necessary and that the cost of the repair will exceed EUR150, or if the vehicle is not fully roadworthy as a result of the accident, the renter must immediately inform the rental company of this (or these) fact(s) in order to obtain permission for the repair.

optional insurance addendums

  • collision damage waiver (CDW): 9 Euros per day (i.e. including the return day). Effectively reduces collision deductible to EUR400. Please see the detailed explanation of the CDW. If chosen, must be paid for online in advance of the pick-up occasion and directly by the customer.

  • full protection insurance addendum: 13 Euros per day (i.e. including the return day). Effectively reduces collision deductible to EUR400, and also includes cancellation insurance and travel curtailment insurance (both with a deductible equal to 20 percent of the reimbursable loss, at least EUR25 per property), cover for rebooking fees, and special emergency travel assistance. Please see the detailed explanation of the full protection insurance addendum. If chosen, must be paid for online in advance of the pick-up occasion and directly by the customer.
  • warning

    Although motor travel in Europe is not generally considered prohibitively dangerous, there are, of course, associated risks — including death. For quantitative measures of these risks, please see the Association for Safe International Road Travel (ASIRT) http://www.asirt.org.