liability, collision, and comprehensive insurance
The included "third-party" liability coverage —
i.e. "international green card" insurance —
covers the driver with up to EUR50,000,000
per accident (third-party bodily injuries up to EUR8,000,000 per person).
The included collision-damage
deductible is EUR1200 per occurrence. The included comprehensive-damage (i.e., fire,
natural disaster, vandalism, theft of vehicle, etc.) deductible is only EUR500 per
occurrence.
These deductibles can be reduced to EUR600 and EUR200, respectively, by purchasing
the insurance liability reduction (EUR8.50 per day).
Damage to vehicle occupants is not covered; i.e., personal accident
insurance is not included and it is not made available. The cost of
all the above-mentioned, included insurance is woven in to the total price calculated
by the IdeaMerge online reservation software.
Entry to the following countries is allowed without authorization from DRM:
Austria, Belgium, Denmark, Finland, France, Ireland, Italy, Luxembourg, Netherlands,
Norway, Sweden, Switzerland, United Kingdom.
Authorization from DRM — i.e. to be signed in the rental
station upon the pick-up occasion only — is required for entry to the
following countries: Albania, Andorra, Belarus, Bosnia-Herzegovina, Bulgaria,
Croatia, Cyprus, Czech Republic, Estonia, Greece, Hungary, Iceland,
Latvia, Lithuania, Malta, Macedonia, Poland, Portugal, Romania,
Serbia and Montenegro, Slovakia, Slovenia, Spain, Ukraine.
Entry to the following countries (among others, of course) is forbidden:
Israel, Iraq, Iran, Morocco, Moldavia, Russia, Tunesia, and Turkey.
You are welcome to transport your
rented vehicle by ferry and/or the Channel Tunnel.
Any damage intentionally or negligently caused by the vehicle occupant or occupants
— especially as a consequence of said occupants' consumption of drugs
or alcohol — is not covered under the terms of the insurance policy.
Moreover, the renter is fully liable for any damage caused by the driver's failure to observe
the vehicle dimensions (especially its height and width), by improperly heavy or large
loads exceeding the documented capacity of the vehicle, by
improper loading and unloading actions, or by driving backwards without being directed.
In the case of a renter who has unlawfully left the scene of an accident or
neglected his or her duties (as described below under "in the
event of an accident"), he or she is also fully liable unless such
violation played no part in causing the damage. The renter is also liable
to an unlimited amount for any damage caused by an
unauthorized driver operating the vehicle,
for allowing the vehicle to participate in forbidden purposes,
and for decidely cruel or unsual driving practices.
The rental company will provide damage-repair invoices to the customer upon
request.
breakdown cover, and insurance
For starters, the fleet of vehicles is modern and frequently upgraded,
the average age of a vehicle normally being about 6 months.
Moreover, each vehicle includes membership in the AXA
24/7 emergency assistance service, tel. +49 089 500 704 841
(drop the leading zero if calling from outside Germany).
In addition, each vehicle is covered by an
international guarantee such that certain mechanical failure it may happen
to suffer will be repaired — free of cost to the renter — by
a member of the relevant and very wide-ranging service networks of
Fiat (tel. 0800 34 28 11 11) or
Ford (tel. 0800 367 33 87 or +49 089 76 76 49 64)
or Volkswagen (tel. 0800 89 73 78 423).
And as for possible malfunction of living facilities, such would be
addressed — again, free of cost to the renter — by the
appropriate distribution and service personel, located throughout
Europe.
The motorhome rental agreement is a contract between the customer
and the vendor and of course involves the customer in certain
responsibilities relative to the vehicle. These responsibilities
are analogous but far from identical to those typically associated
with a car rental. Motorhome rental customers typically bear more
such responsibilities than do car rental customers. The nature of
the motorhome rental industry is such that replacement motorhomes
are usually not guaranteed (although in many cases a replacement
motorhome may be
effected), as is the case with this vendor and
virtually every motorhome rental company. Instead timely service of
the rental motorhome is guaranteed and in this case so are limited
hotel stays (5 nights) and replacement car rentals.
The customer remains responsible for returning the motorhome to the
rental depot, as contracted, unless relieved of this responsibility
by the rental company (i.e. the vendor).
authorized drivers
The vehicle may be driven only by the renter or by the additional,
qualified drivers specified in the rental contract. There is no charge for these
additional drivers.
The renter is obliged to record the names and addresses of all drivers whom he or she
allows to drive the vehicle. That information must be disclosed
to the rental company if requested. Regardless of who is driving the vehicle,
the renter is liable for the operation of the vehicle.
The minimum age limit for renters and other drivers
is only 21 years, and there is no maximum
age limit. However, said drivers must have possessed their valid driving
license for at least one year prior to the pick-up date.
Most domestic licenses suffice for operation of the vehicles presented on
the IdeaMerge Website. Where this statement is questionable, our online
software will elaborate.
(For instance, though standard US domestic licenses suffice with respect to a motorhome which is rated as having
a "total permissible weight" of 3800 kg (i.e. 3.8 metric tons),
standard European licenses limit their holders to vehicles rated at 3500 kg or less.)
See our "Resources" page for a discussion of the much-ballyhooed international driving permit.
forbidden use
The rental company does not allow the vehicle to participate in
motor sport events and vehicle tests; in the transport of inflammable,
poisonous, or otherwise hazardous materials; in the commission of revenue
offences and other illegalities, even if these are only punishable under
the laws of pertaining to the place of the offence; in subletting; and
in other kinds of utilization beyond the contractually agreed use,
especially in regard to physical locations not suited to driving.
The vehicle is to be handled in a careful and proper manner and must
always be properly locked. The relevant instructions for use, the technical
specifications, as well as the maintenance periods must be observed.
The renter is obliged to check regularly whether the vehicle is in a
roadworthy condition.
in the event of an accident
After a vehicle accident, fire, damage caused by theft, or damage caused by colliding
with wildlife, the renter must inform the local police and
the rental company headquarters (in Munich) without unnecessary considerable delay.
The headquarters in Munich can be reached at the following numbers:
tel. (+49) 089 42 71 430, fax 089 42 71 4399.
(Drop the country code and the
leading zero if calling from within Germany.)
In all cases of damage, the renter must immediately inform the rental company
headquarters in Munich by phone and submit a detailed written report,
including a sketch of the accident situation(s).
The accident report must include
the license numbers of the vehicles involved, the names and addresses of
the persons involved (including any witnesses), and it must be signed by
both parties.
If the renter expects that the cost to repair the damage will exceed the
relevant deductible, or if the vehicle is not fully roadworthy as a result
of the accident, the renter must immediately inform the rental company of
this (or these) fact(s).
warning
Although motor travel in Europe is not generally considered prohibitively dangerous, there are, of course, associated risks — including death. For quantitative measures of these risks, please see the Association for Safe International Road Travel (ASIRT) http://www.asirt.org.
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