The pick-up/return locations are at Annecy, Bordeaux, Lille, Lyon, Nantes, Paris South, Pau, Rouen and Strasbourg.

One-way rentals are not allowed by McRent France.

Long before the pick-up date, we will send detailed directions to you regarding the pick-up location. You will have to make your own way to that location by taxi or by another form of transport. As for return, you will receive detailed directions upon pick-up.

All the depots are closed Sunday; moreover, all the depots except Paris South are closed Monday morning; and the Annecy, Bordeaux, Nantes, Pau and Rouen depots are closed Monday afternoon too. See the following matrix for depot hours.

depot		day(s)	general hours	standard pick-up	standard return
Annecy		M	closed	closed	closed
		T–F	9–7	2–7	9–11 (and 2–5 F)
		S	9–7	9–7	9–11
		S	closed	closed	closed
Bordeaux		M	closed	closed	closed
		T–F	9–7	2–5	9–11
		S	9–7	2–5	9–11
		S	closed	closed	closed
Lille		M	2–7	2–5	2–5
		T–F	10–7	2–5	10–12 noon
		S	10–7	2–5	10–12 noon
		S	closed	closed	closed
Lyon		M	2–6:30	2–5	2–6
		T–F	9–6:30	2–5	9–11
		S	9–6:30	2–5	9–11
		S	closed	closed	closed
Nantes		M	closed	closed	closed
		T–F	9–7	2–5	9–11
		S	9–7	2–5	9–11
		S	closed	closed	closed
Paris South		M	8–5	1:30–4:30	8–11:30
		T–F	8–5	1:30–4:30	8–11:30
		S	8–5	1:30–4:30	8–11:30
		S	closed	closed	closed
Pau		M	closed	closed	closed
		T–F	9–7	3–5	2–5
		S	9–11:30	9–11:30	9–11:30
		S	closed	closed	closed
Rouen		M	closed	closed	closed
		T–F	9–7	2–5	9–11
		S	9–7	2–5	9–11
		S	closed	closed	closed
Strasbourg		M	2–6:30	2–4	2–4
		T–F	8:30–6:30	2–4	9–11
		S	9–5:30	2–3	9–11
		S	closed	closed	closed

A non-standard pick-up time entails an extra night's worth of cost. The same is true of a non-standard return time. (The vendor accounts for cost according to standard pick-up and return times so that most vehicles can be prepared during regular business hours and delivered to a client on the same day that the vehicle is returned by the previous client. Thus the vendor doesn't lose out on renting that vehicle for that night.)

Saturday pick-up or return entails an EUR62 surcharge.

The depots are closed holidays, but our software checks against these closures.

Any extension of the rental duration requires prior authorization by the rental company; and no refunds are offered for early return of the rental vehicle.

The vendor's headquarters in Munich, Germany, can be reached at the following numbers: tel. (+49) 07562 987 850 or 0800 0627 368, fax 07562 987 214. (Drop the country code and the leading zero if calling from within the country.) The vendor's France hotline is (+33) 03 88 82 68 25. If necessary, you may also contact the rental depot directly, at the relevant number listed below.

You can park your car at the pick-up location free of charge for the duration of the camper rental, although the vendor doesn't guarantee that there will be space for such parking and does not guarantee the security of your car.

The vendor will store luggage and other valuables free of charge.

Here are the depot locations: