liability, collision, and comprehensive insurance
The included "third-party" liability coverage i.e., "international
green card" insurance is
EUR760,000 in case of fire or explosion, and an unlimited amount in case of accident. The deductible per occurence
and comprehensive-damage is EUR3000 per occurence. A client can reduce
this amount to EUR400 by purchasing the "collision-damage"
waiver (CDW), which
costs 16/day, its minimum cost being EUR112, maximum being EUR850. The CDW does not
apply to damage caused by static overhead objects striking
the vehicle, nor does it apply to damage caused when a client is reversing the vehicle.
Exclusions applying to the insurance in general include the following:
damage due to frost, interior damage, radio damage, windscreen or window
damage, tire damage.
Personal belongings are not covered, nor are any electronic devices
namely TV or GPS that might be provided
with the vehicle.
Damage to vehicle occupants is not covered; i.e., personal accident
insurance is not included and it is not made available.
The insurance is effective in the following countries:
Andorra, Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland,
France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg,
Netherlands (Holland), Norway, Poland, Portugal,
Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.
For other countries, the client must obtain special permission from Avis Car-Away.
The customer is required
to contact the rental company (see below) for authorization of any
repairs estimated to cost over EUR100.
Important note: As far as we know, the typical coverage which most
credit card contracts provide against
collision-damage or comprehensive-damage to a rental vehicle paid for using
such card does not apply to motorhome or campervan rentals.
You are welcome to transport your
rented vehicle by ferry and/or the Channel Tunnel.
Any damage intentionally or negligently caused by a rental vehicle tenant (i.e. member of the rental party) or other welcomed occupant of the vehicle
especially as a consequence of said person's consumption of drugs
or alcohol is not covered under the terms of the insurance.
The same exclusion shall hold for all damages caused to the roof (e.g. damages caused by tree branches)
or damages caused by ignoring height-of-passage warning signs.
Further, the renter shall be fully liable, despite the agreed limitation of liability, for all damage caused
by the driver's or another tenant's failure to observe the vehicle dimensions (especially vehicle height and width),
by improperly heavy or large loads in/on the vehicle (i.e. exceeding the engineered or legal capacity of the vehicle),
by improper loading and unloading actions performed to load the vehicle,
or by driving the vehicle backwards without being appropriately directed by someone outside the vehicle.
Regarding the aforementioned "failure to observe vehicle dimensions" exclusion especially,
please understand that damages to the sides, the front or the rear part of the vehicle are of course not generally excluded from the included insurance coverage.
Rather, said exclusion pertains to the following situations, among others.
In road construction areas on most highways in Europe the left lane is regularly limited to a vehicle width of 2 meters
or less (indicated by signs). If the client ignores that limitation and uses said lane, he/she may be liable for the full damage of the rental vehicle;
damage to other vehicles is covered by said third party insurance.
Similarly, some road toll plazas (in Italy and France especially) have certain lanes for passenger cars only; there are signs indicating the maximum width; the
the client is fully liable for damages if he/she ignores those signs.
In the case of a renter who has unlawfully left the scene of an accident or
neglected his or her duties (as described below under "in the
event of an accident"), he or she is also fully liable. The renter is also liable
to an unlimited amount for any damage caused by an
unauthorized driver operating the vehicle,
for allowing the vehicle to participate in forbidden purposes,
and for decidedly cruel or unusual driving practices.
The rental company will provide damage-repair invoices to the customer upon
breakdown and theft-of-vehicle coverage
The fleet of vehicles is modern, secured, and continually upgraded
no vehicle being more than two model years old, and 80 percent of the fleet
being renewed each year. Thus
breakdowns and thefts are kept to a minimum. Repairs necessitated by breakdowns
or accidental damages to the motorhome are naturally at the
expense of the vendor subject of course, in the case of accidental
damage, to the applicable insurance deductible/excess, and subject to
vendor approval of any repair estimated to cost over EUR100. (The client
should call the vendor to obtain such authorization.) The client may be
held responsible for mechanical damage or theft of the motorhome resulting
from negligent use of the motorhome or from failure to effect normal
maintenance. Moreover the vendor
is not, strictly speaking, obligated to secure the repair of the radio, air conditioning,
refrigerator, propane gas units, and 12V appliances in general during a
client's use of the motorhome; which is to say, the client accepts the risk
that the motorhome's appliances may become and remain inoperable during the rental
although, naturally, in many cases such repairs
are indeed effected with the assistance and, ultimately at least, with
the funds of the vendor.
Likewise the client accepts the risk that the motorhome itself
may become and remain inoperable due to breakdown or to theft of
the vehicle during the rental; and this is to say
the vendor does not guarantee to pay for the
towing of the motorhome, nor to replace a motorhome with another motorhome
nor with a car nor minivan nor other vehicle nor tent although
in particular cases the vendor may nevertheless effect such solutions.
For an extra EUR8 per day (maximum EUR300) the client can purchase the vendor's
special assistance package which guarantees in the event of breakdown or
theft of the vehicle the cover of towing costs, lodging (up to EUR38 per
person per night), and alternative transportation i.e. motorhome rental,
or automobile rental or rail tickets, depending the client's preference
and depending upon availability. (If no motorhomes are
available for rental as is often the case in, say, July the
client who has purchased said special assistance package would choose relative
to a set of alternative forms of transportation and accommodation.)
This optional assistance package is strongly recommended by IdeaMerge and is
effective in all the above-listed countries in which the default insurance
is effective; but like the default assistance, it does not apply to the
motorhome's radio, air conditioning, refrigerator, propane gas units,
and 12V appliances in general.
The vehicle may be driven only by the renter or by the additional,
specified in the rental contract.
There is no charge for these
Regardless of who is driving the vehicle,
the renter is liable for the operation of the vehicle.
The minimum age limit for renters and other drivers
is only 20 years, and there is no maximum
age limit. However,
a driver must have held a valid drivers license for at least the year-long
duration immediately previous to the pick-up date.
Most domestic licenses suffice for operation of the vehicles presented on
the Ideamerge Website. Where this statement is questionable, our online
software will elaborate. Presently all the vehicles available for
pick-up in France weigh less than 3500 kg and therefore all common
automobile drivers licenses suffice for operation of these vehicles.
However, if your drivers license is not from a
European country, the rental company requires you to have an
international driving permit.
See our resources
page for a discussion of this permit.
The rental company does not allow the vehicle to participate in
motor sport events and vehicle tests; in the transport of inflammable,
poisonous, or otherwise hazardous materials; in the committion of revenue
offences and other illegalities, even if these are only punishable under
the laws of pertaining to the place of the offence; in subletting; and
in other kinds of utilization beyond the contractually agreed use,
especially in regard to physical locations not suited to driving.
The vehicle is to be handled in a careful and proper manner and must
be properly locked. The relevant instructions for use, the technical
specifications, as well as the maintenance periods must be observed.
The renter is obliged to check regularly whether the vehicle is in a
in the event of an accident
After a vehicle accident, fire, damage caused by theft, or damage caused by colliding
with wildlife, the renter must inform the local police and
the rental company headquarters (in Paris)
without unnecessary considerable delay.
The headquarters in Paris can be reached at the following numbers:
tel. (+33) 01 47 49 80 40, fax 01 47 49 80 50. (Drop the country code and
leading zero if calling from within France.)
In all cases of damage, the renter must immediately inform the said
rental company headquarters in Paris by phone and submit a detailed written report,
including a sketch of the accident situation(s).
The accident report must include
the license numbers of the vehicles involved, the names and addresses of
the persons involved (including any witnesses), and it must be signed by
If the renter expects that the cost to repair the damage will exceed the
relevant deductible, or if the vehicle is not fully roadworthy as a result
of the accident, the renter must immediately inform the rental company of
this (or these) fact(s).
Although motor travel in Europe is not generally considered prohibitively dangerous, there are, of course, associated risks including death. For quantitative measures of these risks, please see the Association for Safe International Road Travel (ASIRT) http://www.asirt.org.