In accord with the automobile rental industry standard,reservations may be made for a vendor's particular vehicle category(what we might call a vendor's "group") only, not for a specific vehicle.Which is to say,although the various images, model numbers and vehicle specifications presentedthroughout the IdeaMerge motorhome rental pages — especially on thevehicle-specification pages — are carefully selected to accuratelyand precisely indicate the vehicle that you will get, the vehicle model(and layout) you get might not be identical to what is indicated by saidinformation. In the very unlikely event thata vehicle in the reserved category is not available upon the pick-up date, therental company reserves the right to substitute a comparable or larger vehiclewith the same equipment and the capacity to accommodate the number persons you have delineated (in terms of, say, adults and children) as being in your party. In this case there will be no additional charge for a largervehicle. However, the higher ancillary costs associated with a largervehicle — such as ferry charges, tolls, and fueling costs — are to be borne by the customer.
Cancellation 27 days or less prior to pick-up date: 100 percent. changes
Any change to a booking — especially of the rental duration, and whether requested before, duringor after the pick-up — is subject to authorization by the rental company. Do not expect to be able to makesuch changes upon the pick-up occasion.A change may entail a change fee, the amount of which isusually modest/nominal yet is generally commensurate with the degree towhich the change compromises the vendor's ability to rent out the vehicle.Refunds are not offered for early return of the rental vehicle.
duration, etc
Minimum rental duration is 7 nights.You can have a vehicle for less time, but then you mustpay as if you have it for the minimum duration.
Long-term discounts:
pick-up constraint
Clients arriving on flights from overseas (i.e. from outside Europe) are not allowed to pick-up on the day their flight arrives, this constraint being imposed by the vendor's insurance companyin recognition of the naturally fatigued state of such clientsupon flight arrival.liability, collision, and comprehensive insurance
The drivers are covered by "third-party" liability coverage (i.e.,"international green card" insurance), collision-damage insurancewith zero deductible (i.e. zero excess) and comprehensive-damage (i.e., fire,natural disaster, vandalism, theft, etc.) insurance withzero deductible peroccurrence.However, a GBP 750 deductible applies per occurence to overhead damage of the vehicle as well as to any damage due to client negligence. Damage to vehicle occupants is not covered; i.e., personal accidentinsurance is not included and it is not made available.The cost of all the above-mentioned insuranceis included in the total rental cost computed by our online reservation software.This included insurance is effective throughout Europe.
Again, though, any damage intentionally or negligently caused by the vehicle occupant or occupants— especially as a consequence of said occupants' consumption of drugsor alcohol — is not covered under the terms of the insurance policy.Moreover, the renter is fully liable for any damage caused by the driver's failure to observethe vehicle dimensions (especially its height and width), by improperly heavy or largeloads exceeding the documented capacity of the vehicle, byimproper loading and unloading actions, or by driving backwards without being directed. In the case of a renter who has unlawfully left the scene of an accident orneglected his or her duties (as described below under "in theevent of an accident"), he or she is also fully liable unless suchviolation played no part in causing the damage. The renter is also liableto an unlimited amount for any damage caused by anunauthorized driver operating the vehicle,for allowing the vehicle to participate in forbidden purposes,and for decidely cruel or unsual driving practices.
The rental company will provide damage-repair invoices to the customer uponrequest.
breakdown cover
The fleet of vehicles is modern and continually upgraded,the average age of a vehicle normally being less than one year. Thusbreakdowns are kept to a minimum.Moreover, all the vehicles do include a tool kit, spare bulbs, and UK Assistance card entitling the vehicleoperator to 24/7 service from the United Kingdom'sRoyal Automobile Club.Such cover can be extended to Ireland for GBP 7 per day(of the entire rental duration) or to the whole of Europe(including Ireland)for GBP 10 per day. Such extension is obligatoryfor travel to these extra-Great Britain regions.In addition, all the vehicles are covered by aninternational guarantee such that any mechanical failure they may happento suffer will be repaired — free of cost to the renter — by a member of the (very wide-ranging) service networks.As for possible malfunction of living facilities, such could beaddressed — pending vendor approval, but naturally free ofcost to the renter — by the appropriate distribution and service personel, located throughoutEurope.Regarding all repairs, clients should first notify the vendor in the event ofrepairs surpassing the value of GBP 100.
The motorhome rental agreement is a contract between the customerand the vendor and of course involves the customer in certainresponsibilities relative to the vehicle. These responsibilitiesare analogous but far from identical to those typically associatedwith a car rental. Motorhome rental customers typically bear moresuch responsibilities than do car rental customers. The nature ofthe motorhome rental industry is such that replacement motorhomesare usually not guaranteed (although in many cases a replacementmotorhome may beeffected), as is the case with this vendor andvirtually every motorhome rental company. Instead timely service ofthe rental motorhome is guaranteed and in many cases limitedhotel stays and replacement car rentals are covered.The customer remains responsible for returning the motorhome to therental depot, as contracted, unless relieved of this responsibilityby the rental company (i.e. the vendor).
authorized drivers
The vehicle may be driven only by the renter or by the additional,qualified drivers specified in the rental contract.Two drivers may be specified at no additional cost.Further drivers entail an additional driver feeof GBP 2.50 per dayper driver for UK travel, GBP 3.50 per day per driver for Ireland orEuropean travel.The minimum age limit for renters and other driversis 25 years, and the maximum is 70 years.Drivers must of course possess a valid drivers licenserelative to the weight of the vehicle.Most domestic licenses suffice for operation of the vehicles presented onthe IdeaMerge Website, for most of the vehicles are rated at 3500 kg or less.Relative to vehicles exceeding this threshold, our onlinesoftware will usually elaborate —but you the driver or drivers are obliged to check your licenses and the vehicle'sspecs page in this important respect (the latter by clicking on the vehicleimage on the "Rates & Reservations" page or during the online reservationprocess). Also see en.wikipedia.org/wiki/Driver's_license and, say,en.wikipedia.org/wiki/UK_Driving_Licence_codes. Regarding the vehicles rated at over 3500 kg(i.e. 3.50 metric tons):Almost all typical (i.e. class C) USA drivers licenses, for example,suffice in this respect.(In fact such licenses usually cover vehicles up to 13,000 kg.)The same is true of, say, typical "old" British licenses(i.e. class B issued prior to 1 January 1997).But the typical new "European Union drivers license"(i.e. class B) limits its holder to vehicles of 3500 kg or less; and as such,a holder of an EU license must possess a class C license to operate in Europeone of the European motorhomes which are rated at over 3500 kg.
On the pick-up occasion the vendor will not release a rental vehicleto a party unless a driver among them is licensed to operate such vehicle.IdeaMerge is not responsible if such licensed driver is not presentto operate the vehicle upon the pick-up occasion and throughout the durationof the rental. No refunds will be extended to the client if such absence precludesthe actual use of the rental.
Regardless of who is driving the vehicle,the renter is liable for the operation of the vehicle.
forbidden use
The rental company does not allow the vehicle to participate inmotor sport events and vehicle tests; in the transport of inflammable,poisonous, or otherwise hazardous materials; in the committion of revenueoffences and other illegalities, even if these are only punishable underthe laws of pertaining to the place of the offence; in subletting; andin other kinds of utilization beyond the contractually agreed use,especially in regard to physical locations not suited to driving.Pets are not allowed in the vehicles. If you musttravel with a seeing-eye dog, please contact IdeaMerge so wecan attempt to obtain the proper permission from the vendor.
The vehicle is to be handled in a careful and proper manner and mustalways be properly locked. The relevant instructions for use, the technicalspecifications, as well as the maintenance periods must be observed.The renter is obliged to check regularly whether the vehicle is in aroadworthy condition.
in the event of an accident
After an accident, fire, damage caused by theft, or damage caused by collidingwith wildlife, the renter must inform the local police and the rental company headquarters without unnecessary considerable delay. The vendor's headquarters in England can be reached at the following numbers:tel. (+44) 08707 522 225 or 08707 522 005.(Drop the country code and theleading zero if calling from within the United Kingdom.)
In all cases of damage, the renter must immediately inform the rental company headquarters in England by phone and submit a detailed written report,including a sketch of the accident situation(s).The accident report must includethe license numbers of the vehicles involved, the names and addresses ofthe persons involved (including any witnesses), and it must be signed byboth parties.
If the renter expects that the cost to repair the damage will exceed GBP 100, or if the vehicle is not fully roadworthy as a resultof the accident, the renter should immediately inform the rental company ofthis (or these) fact(s).
pick-up and return
Again, clients arriving on flights from overseas (i.e. from outside Europe) are not allowed to pick-up on the day their flight arrives, this constraint being imposed by the vendor's insurance companyin recognition of the naturally fatigued state of such clientsupon flight arrival.A security deposit will be charged to the customer's credit cardwhen the customer picks up the vehicle. The amount is GBP 500 for UK travelor GBP 750 if vehicle will travel outside UK or GBP 1000 formajor sports/entertainment events.This amount — minus the cost ofany damages not covered by the insurance, as well asany traffic or parking tickets — will becredited to the customer's card within 7 days of the customerreturning the vehicle.
Clients can choose to park one personal vehicle (per rental) at the depot for the duration ofa rental. The cost for this service is GBP 10.However, the vendor does not guarantee that there will be space for such parking,and the vendor accepts no responsibility for any damage to, theft from, or theft ofthat vehicle while it is in their custody.
A thorough explanation and demonstration of the rental vehicle will be providedupon pick-up. This orientation, together with completion of the relevantpaperwork, requires approximately one hour.
Standard vehicle pick-up occurs 2 pm to 5 pm (i.e. 14:00 to 17:00 hours). Standard vehicle return, on the other hand,should occur 9 am to 11 am (9:00 to 11:00 hours).A morning pick-up time entails an extra night's worth of cost.The same is true of a non-standard return time.(The vendor accounts for cost according to standard pick-up and return timesso that most vehicles can be prepared during regular business hours anddelivered to a client on the same day that the vehicle is returned by theprevious client. Thus the vendor doesn't lose out on renting that vehiclefor that night.)
Late returns during business hours entail a penalty equal tothe relevant 1-day rental rate;late returns outside business hoursentail a further GBP 25 per hour charge.Again, any extension of the rental duration requires priorauthorization by the rental company; and no refunds are offered for early return of the rental vehicle.
what's included, what's extra
The vehicle will be delivered with a certain level of fuel; you should return it with this same amount.The fresh water tank will be full; you should return it full as well.The gas (LPG) cannister will be full, but please just return it as it happens to be. The toilet cassette will be empty, of course; you should likewisereturn it empty lest you incur a charge.Your motorhome will include the following items by default, i.e.at no extra charge: sleeping bags with liners, pillows,all kitchen utensils and cooking accessories, mops, cloths,kitchen/toilet starter pack (cleaning fluid, toilet paper, toiletchemicals), two 6 kg gas bottles (one full, the other partially full),UK/European maps and campsite guides, first aid kit, fire extinguisher,and smoke/gas detector.
All the RVs feature driver's cabin (i.e. dash, engine-powered)air conditioning, radio CD player, TV/DVD player, microwave oven,large electric panoramic rooflight,and reversing sensors and/or cameras.All are right-hand drive (RHD) and have a manual transmission.
The rental includes unlimited kilometers,zero-excess (i.e. zero-deductible) insurance coveringtwo drivers, plus RAC and manufacturer's UK emergencybreakdown cover.
And all rates include the value-added tax (VAT).
However, if you want your England-based motorhome or camper van rental to includeany of the following, you must order such extras upon placing a reservation.Our online order software will prompt you in this regard. Note: GBP standsfor Great Britain Pounds (£s).
Transfer to and/or from the rental depot available for a charge. An associatewill meet the clients at a specified meeting point (in an airport, trainstation, bus station, etc) and transfer the clients (up to 6 adults and theirluggage) to the rental depot. For instance, the one-way charges for typical suchtransfers to the London-area depot are: GBP 45 from Heathrow (20 minutes west),GBP 60 from Gatwick (35 minutes) or Luton, GBP 90 from Stanstead.To the Manchester depot from Manchester airport (25 minutes)costs GBP 45.
One-way rentals are possible betweenLondon and Manchester for GBP 200,and to the continent for a negotiable priceon the order of GBP 1 per mile (GBP 0.60 per kilometer).
a slight disclaimer
IdeaMerge takes special care in representingour vendors (i.e. the actual rental companies) so as maximally tobenefit you, our clients. Thus we present such information usingvarious careful emphases and an overall style which is decidedlycomplementary to (i.e. in contrast with) the legalistic stylethat of course constrains the actual terms and conditionsof our vendors. The information on the IdeaMerge Website is therefore designed to resonate effectively and thoroughly with butnot be simply identical to those terms and conditions, whichterms and conditions nevertheless override the information presented byIdeaMerge and are naturally subject to change without notice prior to therental pick-up occasion, on which occasion at the rental depotthe client will be obliged to sign and thus agree to them. See the bottom of this page for a link to Vivanti's terms and conditions.vivanti's terms and conditions
Click here for Vivanti's terms and conditions.warning
Although motor travel in Europe is not generally considered prohibitively dangerous, there are, of course, associated risks — including death. For quantitative measures of these risks, please see the Association for Safe International Road Travel (ASIRT) http://www.asirt.org.| |
