pick-up constraint
Clients arriving on flights from overseas (i.e. from outside Europe)
are not allowed to pick-up on the day their flight arrives,
this constraint being imposed by the vendor's insurance company
in recognition of the naturally fatigued state of such clients
upon flight arrival.
liability, collision, and comprehensive insurance
The drivers are covered by "third-party" liability coverage (i.e.,
"international green card" insurance), collision-damage insurance
with zero deductible (i.e. zero excess) and comprehensive-damage (i.e., fire,
natural disaster, vandalism, theft of vehicle, etc.) insurance with
zero deductible per
occurrence.
However, a GBP 750 deductible applies per occurence to
overhead damage of the vehicle as well as to any damage due to client negligence.
Damage to vehicle occupants is not covered; i.e., personal accident
insurance is not included and it is not made available.
The cost of all the above-mentioned insurance
is included in the total rental cost computed by our online reservation software.
This included insurance is effective throughout Europe.
Again, though, any damage intentionally or negligently caused by the vehicle occupant or occupants
— especially as a consequence of said occupants' consumption of drugs
or alcohol — is not covered under the terms of the insurance policy.
Moreover, the renter is fully liable for any damage caused by the driver's failure to observe
the vehicle dimensions (especially its height and width), by improperly heavy or large
loads exceeding the documented capacity of the vehicle, by
improper loading and unloading actions, or by driving backwards without being directed.
In the case of a renter who has unlawfully left the scene of an accident or
neglected his or her duties (as described below under "in the
event of an accident"), he or she is also fully liable unless such
violation played no part in causing the damage. The renter is also liable
to an unlimited amount for any damage caused by an
unauthorized driver operating the vehicle,
for allowing the vehicle to participate in forbidden purposes,
and for decidely cruel or unsual driving practices.
The rental company will provide damage-repair invoices to the customer upon
request.
breakdown cover
The fleet of vehicles is modern and continually upgraded,
the average age of a vehicle normally being less than one year. Thus
breakdowns are kept to a minimum.
Moreover, all the vehicles do include a tool kit, spare bulbs,
and UK Assistance card entitling the vehicle
operator to 24/7 service from the United Kingdom's
Royal Automobile Club.
Such cover can be extended to Ireland for GBP 7 per day
(of the entire rental duration) or to the whole of Europe
(including Ireland)
for GBP 10 per day. Such extensions is obligatory for
travel to these extra-Great Britain regions.
In addition, all the vehicles are covered by an
international guarantee such that any mechanical failure they may happen
to suffer will be repaired — free of cost to the renter — by
a member of the (very wide-ranging) service networks.
As for possible malfunction of living facilities, such could be
addressed — pending vendor approval, but naturally free of
cost to the renter — by the
appropriate distribution and service personel, located throughout
Europe.
Regarding all repairs, clients should first notify the vendor in the event of
repairs surpassing the value of GBP 100.
The motorhome rental agreement is a contract between the customer
and the vendor and of course involves the customer in certain
responsibilities relative to the vehicle. These responsibilities
are analogous but far from identical to those typically associated
with a car rental. Motorhome rental customers typically bear more
such responsibilities than do car rental customers. The nature of
the motorhome rental industry is such that replacement motorhomes
are usually not guaranteed (although in many cases a replacement
motorhome may be
effected), as is the case with this vendor and
virtually every motorhome rental company. Instead timely service of
the rental motorhome is guaranteed and in many cases limited
hotel stays and replacement car rentals are covered.
The customer remains responsible for returning the motorhome to the
rental depot, as contracted, unless relieved of this responsibility
by the rental company (i.e. the vendor).
All the vehicles available for pick-up in England are
right-hand drive (RHD) and have a manual transmission.
authorized drivers
The vehicle may be driven only by the renter or by the additional,
qualified drivers specified in the rental contract.
Two drivers may be specified at no additional cost.
Further drivers entail an additional driver fee
of GBP 2.50 per day
per driver for UK travel, GBP 3.50 per day per driver for Ireland or
European travel.
The minimum age limit for renters and other drivers
is 25 years, and the maximum is 70 years.
Drivers must of course possess a valid drivers license.
Most domestic licenses suffice for operation of the vehicles presented on
the IdeaMerge Website. Where this statement is questionable, our online
software will elaborate.
Regardless of who is driving the vehicle,
the renter is liable for the operation of the vehicle.
forbidden use
The rental company does not allow the vehicle to participate in
motor sport events and vehicle tests; in the transport of inflammable,
poisonous, or otherwise hazardous materials; in the committion of revenue
offences and other illegalities, even if these are only punishable under
the laws of pertaining to the place of the offence; in subletting; and
in other kinds of utilization beyond the contractually agreed use,
especially in regard to physical locations not suited to driving.
The vehicle is to be handled in a careful and proper manner and must
always be properly locked. The relevant instructions for use, the technical
specifications, as well as the maintenance periods must be observed.
The renter is obliged to check regularly whether the vehicle is in a
roadworthy condition.
in the event of an accident
After a vehicle accident, fire, damage caused by theft, or damage caused by colliding
with wildlife, the renter must inform the local police and
the rental company headquarters without unnecessary considerable delay.
The vendor's headquarters in England can be reached at the following numbers:
tel. (+44) 08707 522 225 or 08707 522 005.
(Drop the country code and the
leading zero if calling from within the United Kingdom.)
In all cases of damage, the renter must immediately inform the rental company
headquarters in England by phone and submit a detailed written report,
including a sketch of the accident situation(s).
The accident report must include
the license numbers of the vehicles involved, the names and addresses of
the persons involved (including any witnesses), and it must be signed by
both parties.
If the renter expects that the cost to repair the damage will exceed GBP 100, or if the vehicle is not fully roadworthy as a result
of the accident, the renter should immediately inform the rental company of
this (or these) fact(s).
warning
Although motor travel in Europe is not generally considered prohibitively dangerous, there are, of course, associated risks — including death. For quantitative measures of these risks, please see the Association for Safe International Road Travel (ASIRT) http://www.asirt.org.
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