Banfield Family - Sept 28th, 2010, 11 october 2011
Doug, Ideamerge was excellent to work with. Booking thru Ideamerge saved us money & was very fast & highly efficient. You answered our questions quickly & were very helpful when we almost had to cancel. Good thing we didn't, b/c we had a blast. The RV unit, through Canadream, was great, well equiped, clean & in great repair. Shuttle was there upon arrival, but was tied up when we got back. Oh well! I Highly recommend using Ideamerge! Well done.

James Sarah, 31 august 2011
Booking was very smooth and Doug+ others very helpful. later on we had to cancel our RV hire very late due to a relative loaning us an RV instead - IdeaMerge handled the refund and credited our account extremely fast - many thanks, great service.

Kellington family, 28 august 2011
We had a very good experience with our RV rental this summer. We were given the use of an almost new unit, which was well equipped with everything we needed for our trip. Check in and check out was very efficient and all the features were explained to us very clearly. The shuttle service to and from the hotel was a great convenience. Very courteous and helpful drivers. We would certainly consider another RV vacation.

Mark Drury, 08 august 2011
The service at IdeaMerge was top class. We dealt with one person the whole time and they were keen to follow things up. The RV we hired was perfect. New, clean and functional. Fraserway provided a friendly efficient service at both the pick pickup and drop off and there were no hidden nasty suprises. This was our first Rv hire experience which makes us want to come back for more. Thanks guys

kelly, 07 august 2011
This is by far the best RV rental we have had. The check-in and check-out was efficient and hassle-free. The vehicle was spotless and new. We had a 31' RV which, with the pullouts, provided plenty of space for our family of 5 with 3 adults and two teenage boys. We will definitely recommend Ideamerge and Fraserway to our friends.

Gail Gagné, 18 june 2011
Hi Doug

It's the second time that we rent with your company.
The first time was for Italy last year and the
second time was for British Columbia May 2011
The pickup and drop at the airport is fantastic.
The service at Fraserway and reception is very good.
Your service at IdeaMerge is very efficiency (very
very good!!!)
We are happy about are trip!!!Will be back to rent
a RV with you.
Kind regards,
Gail Gagné
Joel Emond
St-Romuald
Québec

Ken Scouten, 18 june 2011
Thanks for the follow up email. We were all very
pleased with both the service and the vehicle
supplied by Fraserway RV. It was a much superior
vehicle to the one we received (currently driving)
from A&M Motorhomes in Anchorage (A&M is not
represented by IdeaMerge). The current vehicle is
older and has very worn out seats and matress and we
had to ask them to clean the inside before we would
accept it.

I would happily recommend your company and
definitely not the current company (A&M Motorhomes).

Thanks again for providing a quality product

Ken

Le Mare's August 2010, 28 september 2010
Very nice holiday,everything in the motor home explained well and thoroughly, would rent the same again if we had another holiday in the Rockies

Mordue family (Aug/ Sept 2010), 27 september 2010
We picked up our RV in Vancouver & dropped it off in Calgary. The staff were helpful & the vehicle was very clean. A small measuring jug would have been useful, but otherwise everything necessary was provided. The biggest problem we had was that the oven didn't work, because of a manufacturing fault with all the vehicles of that age. Although we managed without, it was rather a nuisance! We also had a problem with a warning light on the dashboard coming on, & the gauge for the holding tank didn't work properly- even after emptying it showed partly full.
We were very happy with the service received from IdeaMerge & particularly liked the all inclusive price which meant there were no extras to pay.

Norm, 19 july 2010
Got a truck camper through IdeaMerge which we picked up and returned at Fraserway in Vancouver. Had a great week driving and camping through Yoho, Glacier, Banff and Jasper National Parks. Camper was very clean. Though we did expect dishes etc. to be supplied we were pleased that camping chairs and a small axe were included. We were satisfied and would definitely do this again.

a.govers, 01 july 2010
We rent a camper from Halifax. The Iceland Ash-cloud made delay our trip three days but everyone was sure our trip continued according our plan and was very helpfull. The camper was equiped very complete. better than we ever had seen during earlyer camper-rents. The service also from fraserway was very good and polite. If we have the possibility to rent again we make our choise to Fraserway

Richard Angela Stober, 22 november 2009
We picked up our RV from Calgary August 25, spent 25 days going through British Columbia, Alaska and Yukon, we have a very wonderful time, seeing the beautiful country, and have a very special experience. This was our 2nd RV trip, also the 2nd time rental from IdeaMerge. The 1st time was last year, we had rented a larger RV(over 30 ft) which was more comfortable and luxury, but was a little difficult for a 1st time RV user to handle. So this time we rented a smaller RV, this 22 ft. Okanagan Ford was just right for the Alaska trip, little packed inside, but had everything we needed for 2 people, and the best of all, we drove it around everywhere without problem, winded around narrow roads on mountains, can even do parellal park on the street in city, but we won't recommand it for family over 2 people, or big people to use this vechicle, it will be too tight. The staffs at the Fraserway RV Rentals (Calgary) were very friendly and helpful, the RV was in excellent condition, we'll sure use IdeaMerge again in our future RV rentals.

Luann Shutley, 21 november 2009
We picked up our camper in Halifax from Fraserway. The unit was in good condition and we had no problems at all. The staff was friendly for the most part - but Ideamerge really shone. We will happily book our rentals thru Ideamerge next year.

Peter Williams Geelong Australia, 28 june 2009
My wife and I were extremely pleased with the deal we were given by ideamerge. The service and camper truck we hired from Fraserway was fabulous and more roomy than we expected. We travelled from Vancouver to Vancouver Island then took the Ferry from Port Hardy up the inside passage to Prince Rupert. We then drove across toward Prince George, Jasper, Banff, Yoho and Revelstoke National Parks camping all the way. Then we haeded down into Okanagan Valley, Whistler then back to Vancouver. We both had a fabulous trip even though our truck broke down 15kms out of Jasper. The tire rod on the left wheel broke which nearly caused us to crash. However with alot of luck and driving skills I was able to hold the truck on the road. Fraserway were very helpful, they had a tow truck to us very quickly, put us up in a motel for the night in Jasper and had another truck to us by the following morning, which was driven all the way from Calgary. We would definetly recommend your service and Fraserway to others.
Thanks for help making our trip memorable.

Sally Edwards, 29 october 2008
We hired our camper truck for three weeks and travelled throughout Alberta and British Columbia. Both I and my now fiancee (we got engaged whilst in Banff!) had the most fabulous time. The camper truck was clean and practical, though when we return next year we shall hire a camper with a shower unit and a little more leg room. Good job we are a close couple as three weeks of having to visit the washroom with the door open could be uncomfortable for many couples/friends travelling together. We look forward to returning next year on our honeymoon. I wonder if there is a honeymoon special camper - shall have to ask the question!

Andrew Henderson, 30 september 2008
We picked up a camper truck at Halifax for a tour of Nova Scotia for 3 weeks. This size of RV is ideal for 2 people and was in good order inside and out. Very good service from Fraserway Rentals and generally good campsites throughtout the Province. the Provincial parks are more spacious than the private ones and in our view better value all round.
Holiday spoiled by collapse of Zoom Airline!
Only complaint was the information on some of the tourist maps regarding projected times for journeys, which were often greatly underestimated.

Andrew (Scotland)

Mikel Larrea, 05 september 2008
It was our first experience renting a motorhome. Everything was fine. In particular, the pick up was excellent. Many thanks to Andy for all his explanations!!! The information you provided as (maps, camping directory...) was very helpful.

I can for sure recommend IdeaMerge to anybody.

Best regards,
Mikel Larrea

Heidi, 26 august 2008
Thank you ideamerge, your service was excellent. We had a great time in the truck camper we rented from Fraserway. The staff at Fraserway was friendly, helpful and knowledgeable, a pleasure to do business with. Banff and Jasper National parks are exquisite and the campgrounds beautifully maintained. We will definitely rent another RV!

Alon Eizenman, 25 august 2008
We picked up our truck camper from Fraserway in Halifax on August 2, 2008 and toured with it for a week.
The pick-up and drop-off of the vehicle was satisfactory, but a bit slow.
I found the camper to be very comfortable and almost new. However, there was a slow leak in one of the tires which was known about by Fraserway at the time of rental. Instad of replacing the tire, I was told that I would have to fill the tire with air every so often. That turned out to be every day, which was something of a pain. I would encourage future renters to, if such an event comes up, ensure that the rental company replaces the tire before embarking on the trip.

Norbert Häg, 24 august 2008
We picked up the motor home in Carlgary. The vehicle was is very good condition, aslmost new and the instruction we got was perfect, however I would wish that all insuranches are included.We had very good time in the Canada national parks everything worked very well.

John Watson, 23 august 2008
We had an excellent rental unit at a very good price from Ideamerge. They were very friendly and helpful with all of our questions and concerns. I would recommend them to anyone renting an R.V.

John Lough, 31 july 2008
write now that I am back in the UK to congratulate you on your service and on your choice of motorhome hire company in Canada (new company Go-West Rentals, not yet represented on our site).
Go-West provided an excellent service with a nearly new vehicle that was the best equipped van that I have ever hired - and I have hired many times in Canada, New Zealand and Europe. Not only was the
equipment comprehensive, it included several extra items that added to the already good experience (for example the vacuum flask in travel case; four place settings of crockery and cutlery for a single person hire; kettle, teapot & coffee machine; two leisure batteries: etc).

I am greatly impressed and will certainly plan to use yourselves and Go-West on my next trip to Calgary.

Lynne Griffiths, 27 june 2008
We picked up the RV in Vancouver and spent two weeks exploring Vancouver Island. The van was great, clean and with everything we needed, we especially loved going over the pass to Ucluelet.
We saw humpback whales and lots of bears and are looking forward to our next visit.

Jiri SMRHA, 24 october 2007
Jiøí Šmrha, Czech republic, 14 september 2007

We picked up the vehicle in Vancouver on 14.09.2007 and returned it again in Vancouver on 29.09.2007. The staff in Vancouver was kind and helpful.
The only problem at pick up was that we were not able to persuade the staff that the motoroil level was at the minimum level. We were told that it is at the maximum level and our opinion about the minim level should have been the result of our „bad meassuring“. After 500 km there was an indication the level is at the minimum which could not have been without doubt possible if there would had been enough of oil.
After seven days the cooler in the top part of the fridge served only as fridge, i.e. without producing temperature below zero.
Equipment of the vehicle was sufficient and in good quality.
I visited British Columbia for the second time an I surely will visit it again because of its fantastic nature, fish and friendly people.

D Appleford, 11 september 2007
Despite a slight hiccup when we went to collect the RV (gas leak at the depot so teh road was closed)the service was good. The RV served our purpose and we travelled with no problems at all. The RV was comfortable and spacious.
Thank you

Dirk, 12 august 2007
We rented a RV for 3 weeks via Ideamerge at Fraserway in Vancouver. The handling of the booking by Ideamerge was exelent. The only thing that went wrong was the additional ensurance. I think I have missed it in the long list of questions when booking online. Fortunately we could arrange this when we picked up the RV.
We rented a 10-foot truck camper and the sleeping cabin was new. We found this type of RV a perfect solution when traveling with only 2 persons. The service by Fraserway in Vancoucer was very good. We were helped by a dutch speaking lady. On request we got extra bed linnen and a toaster and afterwards we were not charged for the few glases we broke.
The only problem we had during our trip was that after changeing the gas bottle we could not get things working again. With the help of some very friendly people on the campsite we finally (after 2,5 hours) found the way how to regain gas supply. Afterwards we understood that this was a known problem and that it has to do with a leak protection. Opening the new bottle very, very slowly solved the problem.
I would recommend the use of a GPS navigation system. That makes traveling so much more relaxed.

Thanks to Ideamerge and Fraserway for the exelent service they provided.

Dirk

Ian and Kate Britt, 08 august 2007
We're two older West Coast (Vancouver) people who rented a camper-van to see some of the East Coast of Canada. We flew to Halifax and picked up the camper from Fraserway there. Found it as clean as if it had never been used. The rental company staff was very helpful and courteous. Free pickup shuttle to their site and they stored our luggage for us after we unpacked into the van. Our tour was 14 days and 2300 km around the coastal roads of Nova Scotia. The province is beautiful. Holidaying next to the ocean for the whole trip was a unique pleasure, and having a camper guaranteed we could make the most of the experience -- not having to close up in some hotel each night, instead enjoying the oceanside landscapes full time. The people of Nova Scotia are open and friendly, and they had much history and artistry for us to explore and learn about. If you do go to the maritimes, this camper idea is THE way to go. The communities are small. Unlike rural BC, where every town has a few motels situated on the highway route through them, Nova Scotia towns have fewer of such places to stay, other than B&B's. However, nice campgrounds are available everywhere, most of them very clean and with full facilities. We highly recommend what we did -- booked all our campsites in advance, finding them using the provincial 'Doers & Dreamers Guide' plus the internet. The result was that we had a lovely spot almost every night, never had to spend touring and travel time searching for a campsite, could instead just enjoy the driving from one place to the next, making sidetrips and stops along the way without worrying about each night's accommodation. We have never rented or used an RV for a trip before, and we REALLY loved it. The best part was the complete independence, being able to stop for bathroom breaks whenever and wherever, and being able to have our meals at any roadside viewpoint or picnic site or beach along the way. Even though the camper cost more per day than motels, we felt that being able to make our own meals rather than using restaurants easily made up the difference. We are thinking we'll do the same kind of tour of PEI, maybe even next year.

ronnie lucas, 24 july 2007
rv was as ordered clean tidy and ready to roll, and roll we did 1800 mile in 14 days what a fantastic place, a slight problem with a leak in the roof but was quickly sorted and back on the road. the price we were told was what we paid no add ons when we got their apart from the extra miles but that was our choice. thanks. nice doing business, regards ronnie

Duncan MacLachlan, 24 july 2007
Excellant service and attention to detail from all concerned in the Canadian section. Special thanks to Doug Bredesen who worked hard to get us on the road, when we'd booked late and fixed us up with another RV provider.

A great experience all round and no hesitation in recommending it to others considering this type of recreational adventure.

We found everyone in Canada went out their way to make our experience a very pleasant vacation.

Whilst our RV experience was with another hire company, it was a highly commendable and reputable organisation who were very proferssional in all their dealings with us. Their van and services were exemplary, which presumably was understood by Doug in contracting us with them.

Cheers all - we'll be back.

Peter Schulte, 19 june 2007
Dear Mr. Bredesen,

First of all i like to thank you for the handling of my questions.
Second, i want to make a compliment for your company and its workers for how we've been treated and helped all along the way. This have helped us getting to a jumpstart for a good and relaxing vacation as we needed, and i'm pretty sure we'll come back soon to enjoy the lovely people and counties of Nova Scotia.

With warm greetings,

Peter Schulte

Margo Furbert, 06 september 2006
My husband and I returned from our vacation last week and I must tell you that we truly had an enjoyable time driving around the Yukon and Alaska. We had an Okanagan van camper and it was the perfect size for the two of us and we had no problems handling it at all. Thanks for all you did to assist us in the rental arrangements.

Michele Kettle, 24 august 2006
We rented a van conversion. In general the vehicle was fine, although in hindsight a little cramped. However, it served its purpose and we found it very convenient, including the impressive shower, although small, the power to the shower was better than any of the campsite facilities. Only one moan though, we ordered a TV so that my husband could watch some of the World Cup whilst we were away. Unfortunately the enormous TV, unsuitable for a camper, and the fact that no reception could be obtained, as there was no aerial (we had asked for one from the agent), we were told by the agent that the TV would not work! Well that was a waste of money and totally unsuitable, as it was so big and had to be jammed up with bedding evertime we moved the van. So although the RV was great, the TV was lousy, also the fridge kept opening itself as we went round corners, bad news for the beer!!

Matthew Hunt, 05 june 2006
We had a great 12 days in Alsaka and the Yukon in our van. The range to choose from was really helpful and the presentation on the website helped us to make what we felt as the right choice - a balance between comfort and manouvrability over some 'interesting' Yukon roads. The staff at the vehicle pick-up were friendly and helpful and the vehicle was very clean and comfortable. We only has one issue which they attended to and they listene to feedback. We'd use I-M for our next hire.