Jiri SMRHA, aksmrha@centrum.cz, 24 october 2007
Jiøí Šmrha, Czech republic, 14 september 2007

We picked up the vehicle in Vancouver on 14.09.2007 and returned it again in Vancouver on 29.09.2007. The staff in Vancouver was kind and helpful.
The only problem at pick up was that we were not able to persuade the staff that the motoroil level was at the minimum level. We were told that it is at the maximum level and our opinion about the minim level should have been the result of our „bad meassuring“. After 500 km there was an indication the level is at the minimum which could not have been without doubt possible if there would had been enough of oil.
After seven days the cooler in the top part of the fridge served only as fridge, i.e. without producing temperature below zero.
Equipment of the vehicle was sufficient and in good quality.
I visited British Columbia for the second time an I surely will visit it again because of its fantastic nature, fish and friendly people.

D Appleford, dappleford@btinternet.com, 11 september 2007
Despite a slight hiccup when we went to collect the RV (gas leak at the depot so teh road was closed)the service was good. The RV served our purpose and we travelled with no problems at all. The RV was comfortable and spacious.
Thank you

Dirk, dvos@tiscali.nl, 12 august 2007
We rented a RV for 3 weeks via Ideamerge at Fraserway in Vancouver. The handling of the booking by Ideamerge was exelent. The only thing that went wrong was the additional ensurance. I think I have missed it in the long list of questions when booking online. Fortunately we could arrange this when we picked up the RV.
We rented a 10-foot truck camper and the sleeping cabin was new. We found this type of RV a perfect solution when traveling with only 2 persons. The service by Fraserway in Vancoucer was very good. We were helped by a dutch speaking lady. On request we got extra bed linnen and a toaster and afterwards we were not charged for the few glases we broke.
The only problem we had during our trip was that after changeing the gas bottle we could not get things working again. With the help of some very friendly people on the campsite we finally (after 2,5 hours) found the way how to regain gas supply. Afterwards we understood that this was a known problem and that it has to do with a leak protection. Opening the new bottle very, very slowly solved the problem.
I would recommend the use of a GPS navigation system. That makes traveling so much more relaxed.

Thanks to Ideamerge and Fraserway for the exelent service they provided.

Dirk

Ian and Kate Britt, , 08 august 2007
We're two older West Coast (Vancouver) people who rented a camper-van to see some of the East Coast of Canada. We flew to Halifax and picked up the camper from Fraserway there. Found it as clean as if it had never been used. The rental company staff was very helpful and courteous. Free pickup shuttle to their site and they stored our luggage for us after we unpacked into the van. Our tour was 14 days and 2300 km around the coastal roads of Nova Scotia. The province is beautiful. Holidaying next to the ocean for the whole trip was a unique pleasure, and having a camper guaranteed we could make the most of the experience -- not having to close up in some hotel each night, instead enjoying the oceanside landscapes full time. The people of Nova Scotia are open and friendly, and they had much history and artistry for us to explore and learn about. If you do go to the maritimes, this camper idea is THE way to go. The communities are small. Unlike rural BC, where every town has a few motels situated on the highway route through them, Nova Scotia towns have fewer of such places to stay, other than B&B's. However, nice campgrounds are available everywhere, most of them very clean and with full facilities. We highly recommend what we did -- booked all our campsites in advance, finding them using the provincial 'Doers & Dreamers Guide' plus the internet. The result was that we had a lovely spot almost every night, never had to spend touring and travel time searching for a campsite, could instead just enjoy the driving from one place to the next, making sidetrips and stops along the way without worrying about each night's accommodation. We have never rented or used an RV for a trip before, and we REALLY loved it. The best part was the complete independence, being able to stop for bathroom breaks whenever and wherever, and being able to have our meals at any roadside viewpoint or picnic site or beach along the way. Even though the camper cost more per day than motels, we felt that being able to make our own meals rather than using restaurants easily made up the difference. We are thinking we'll do the same kind of tour of PEI, maybe even next year.

ronnie lucas, ronnie@rnrglaztek.co.uk, 24 july 2007
rv was as ordered clean tidy and ready to roll, and roll we did 1800 mile in 14 days what a fantastic place, a slight problem with a leak in the roof but was quickly sorted and back on the road. the price we were told was what we paid no add ons when we got their apart from the extra miles but that was our choice. thanks. nice doing business, regards ronnie

Duncan MacLachlan, 24 july 2007
Excellant service and attention to detail from all concerned in the Canadian section. Special thanks to Doug Bredesen who worked hard to get us on the road, when we'd booked late and fixed us up with another RV provider.

A great experience all round and no hesitation in recommending it to others considering this type of recreational adventure.

We found everyone in Canada went out their way to make our experience a very pleasant vacation.

Whilst our RV experience was with another hire company, it was a highly commendable and reputable organisation who were very proferssional in all their dealings with us. Their van and services were exemplary, which presumably was understood by Doug in contracting us with them.

Cheers all - we'll be back.

Peter Schulte, 19 june 2007
Dear Mr. Bredesen,

First of all i like to thank you for the handling of my questions.
Second, i want to make a compliment for your company and its workers for how we've been treated and helped all along the way. This have helped us getting to a jumpstart for a good and relaxing vacation as we needed, and i'm pretty sure we'll come back soon to enjoy the lovely people and counties of Nova Scotia.

With warm greetings,

Peter Schulte

Margo Furbert, 06 september 2006
My husband and I returned from our vacation last week and I must tell you that we truly had an enjoyable time driving around the Yukon and Alaska. We had an Okanagan van camper and it was the perfect size for the two of us and we had no problems handling it at all. Thanks for all you did to assist us in the rental arrangements.

Michele Kettle, 24 august 2006
We rented a van conversion. In general the vehicle was fine, although in hindsight a little cramped. However, it served its purpose and we found it very convenient, including the impressive shower, although small, the power to the shower was better than any of the campsite facilities. Only one moan though, we ordered a TV so that my husband could watch some of the World Cup whilst we were away. Unfortunately the enormous TV, unsuitable for a camper, and the fact that no reception could be obtained, as there was no aerial (we had asked for one from the agent), we were told by the agent that the TV would not work! Well that was a waste of money and totally unsuitable, as it was so big and had to be jammed up with bedding evertime we moved the van. So although the RV was great, the TV was lousy, also the fridge kept opening itself as we went round corners, bad news for the beer!!

Matthew Hunt, 05 june 2006
We had a great 12 days in Alsaka and the Yukon in our van. The range to choose from was really helpful and the presentation on the website helped us to make what we felt as the right choice - a balance between comfort and manouvrability over some 'interesting' Yukon roads. The staff at the vehicle pick-up were friendly and helpful and the vehicle was very clean and comfortable. We only has one issue which they attended to and they listene to feedback. We'd use I-M for our next hire.