The depots are open 7 days a
week, from 8:00 to 17:00 (5:00 pm) on weekdays
and from 8:00 to 13:00 (1:00 pm) on weekends.
All depots are closed 25 December.
Clients should arrive no later than a half hour before closing time.
Pick-up (or return) is not possible at locations other than the
depots themselves.
Except at Sydney (see below), clients must make their own way to and from the
depot(s). Depot personnel will of course
call a taxi upon request.
Minimum duration is 5 calendar days except when the pick-up occurs in
the span 20 December through 5 January, when the minimum duration
is 10 calendar days.
One-way rentals are available free of charge
for rental durations of 21 days or more; otherwise they
cost AUD 275
extra.
Multiple rentals are also accommodated nicely.
If via IdeaMerge — and at the same time — a client rents
consecutive KEA
vehicles in Australia and/or in New Zealand and the pick-up dates are
within 360 days of each other,
IdeaMerge will effectively combine
these otherwise separate rentals by not charging twice for any
overlapping day or days
(this by waiving cost of the last day of the initial rental) and
by applying to each rental a rate or rates based on the sum of the
durations (thus perhaps effecting long-term discounts).
If a client makes such a set of bookings but does not place all the
bookings at the same time, the booking or bookings placed later, i.e.
the new one or ones, qualify for such discounts relative to the original
booking but they do not
qualify the original booking for such discounts as well.
Note: Given this policy and
the cost of transporting a vehicle between Australia and New Zealand,
such transport is prohibitively costly. Our online reservation software,
although highly specialized, does not
allow customers to place more than one reservation at once. Therefore
IdeaMerge will manually and at the client's request account
for multiple rentals as described above.
If after a rental has commenced the client wants to
change drop-off location, the client should first obtain authorization
from the reservation center in Auckland and ascertain the
additional charge that would apply.
The Broome depot entails a remote-location fee of AUD 750 for pick-up or drop-off there, this
in addition to the one-way fee that may apply.
A thorough explanation and demonstration of the rental vehicle
will be provided upon pick-up. This orientation, together with
completion of the relevant paperwork, requires close to one hour.
The depot locations and contact numbers are as follows. (Drop the
leading zero if dialing from outside Australia.)
