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| australia rv hire insurance: maui
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| All Maui Australia camper rentals
include liability insurance
(i.e. third party) which also covers (although very partially) personal injury to
the client and to members of the client's party).
Meanwhile the included collision and
comprehensive insurance inheres a deductible (a.k.a. excess; applicable no
matter who is at fault) of AUD 7500, but
clients can reduce this by purchasing
one of two optional damage waivers (a.k.a. excess reductions):
These insurance options also have positive effects in terms of the security
deposit charged by Maui upon the pick-up occasion:
the default security deposit is
AUD 7500 to be actually debited, i.e. charged;
damage waiver 1 reduces the amount
to AUD 2500; damage waiver 2 reduces the amount to AUD 220
(or AUD 440 for 4WD) and entails a mere imprint rather than an actual debit.
For security reasons, only a credit card namely Visa, MasterCard,
or American Express can be used to provide the
security deposit.
The card holder must be present upon the pick-up
occasion and is jointly and severally liable for any damage to the
rental vehicle.
If the deductible/excess is reduced to zero, one windscreen and two tires are covered for accidental damage.
Damage to the overhead or underbody of the vehicle is not covered unless
the customer buys damage waiver 2 (noted above) and enhances that waiver
by purchasing the
no worries cover (instead of premium cover):
AUD 50 per 2WD rental or AUD 120 per 4WD rental, in addition
to damage waiver 2. The no worries cover is included in Maui premium package,
described on the Extras page; it covers overhead and underbody damage but remains
subject to the exclusions noted farther down this page. For 4WD vehicles the
no worries cover furthermore reduces the deductible/excess all the way to zero.
The term comprehensive above signifies
vehicular damage due to vandalism, fire, theft of the vehicle, break-in, and weather,
as well as towing and recovery costs.
Importantly this term
also signifies the cost of the daily rental for the duration the vehicle
is off fleet for accident repairs (demurrage); which is to say, this cost
is considered a damage. The deductible/excess is applicable
no matter who is at fault;
but if the client is shown to be not at fault
and Maui is successful in recovering damages from the other party, the
client will be refunded appropriately (although such process can take several
months).
Exclusions:
Water related damage, which includes but is not limited to: any vehicle submersion,
creek or river crossing, driving through low plain flooded areas, beach driving.
Personal belongings.
Damage to the awning, overhead or underbody of the vehicle insofar
as that damage is not consequent of collision with another vehicle or
of natural disaster and if the "no worries" cover has not been purchased.
Damage due to single-vehicle roll-over.
Damage due to use of incorrect (e.g. bio-diesel) or contaminated fuel.
Damage caused when using the vehicle in contravention of any
applicable legislation or regulations controlling vehicular traffic.
The cost to retrieve or recover a vehicle which has become bogged,
submerged, abandoned, or the like.
The cost to replace keys which have become lost, or retrieval of keys
which have been locked in a vehicle.
The insurance coverage is void if the terms of the rental
agreement signed between Maui and the client are breached by the client. The
client will then be responsible for the total cost of any damage,
including damage caused by negligence, willful misconduct
or driving under the influence of alcohol or other drugs, and
damage that occurs while
the vehicle contains more than the maximum number of occupants allowed
or while the vehicle is being driven by a person not identified on the
rental agreement or by a person whose drivers license is cancelled
or suspended or classified as a learner's or probationary license.
The 2WD campers may be driven on sealed/bitumen/macadam/paved roads only,
the single exception to this rule being well maintained access roads to designated
motorhome campgrounds and the roads on Kangaroo Island (South Australia).
The 4WD vehicles can also be driven on recognized tracks.
The 4WD vehicles may only travel to the following areas with the written
permission of Maui: Simpson Desert, Strzelecki Track, Gunbarrel Highway,
Cape York, the Bungle Bungles, Oodnadatta Track, Birdsville Track, Tanami
Track, The Plenty Highway, and Gibb River Road.
Maui vehicles are NOT permitted on the Canning Stock Route, the Lost City
in Litchfield Park, and the Telegraph Road section of the road to Cape York
during the months December through May.
Maui reserves the right at its sole discretion to restrict
vehicle movements in certain areas due to adverse road or
weather conditions.
Maui also reserves the right at its sole discretion to restrict the
distance driven to nominated destinations in relation to
the hire duration.
breakdown cover and repairs
For starters, the fleet of vehicles is modern and frequently upgraded,
the average age of a vehicle normally being less than 1 year.
All the vehicles do include 24/7 roadside service nationwide.
Call toll-free 1300 363 800.
Any problems associated with the vehicle, including equipment failure,
should be reported to Maui
as soon as possible and within 24 hours, this to give Maui the
opportunity to rectify the problem as soon as possible. Failure to report
as such will compromise any client claims for compensation.
Maui does not accept liability for claims submitted after this duration.
In the event, please contact Maui toll-free at tel. 1300 363 800.
Repairs costing up to AUD 100 may be effected without authorization from
Maui and will be appropriately reimbursed if the client provides the repair receipt
to Maui. For amounts estimated over AUD 100, the
client should obtain authorization from Maui. Receipts relating to
any repair should be sumbitted to Maui.
Warning
Although motor travel in Australia is not generally considered prohibitively dangerous, there are, of course, associated risks including death. For quantitative measures of these risks, please see the Association for Safe International Road Travel (ASIRT) http://www.asirt.org.
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