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camper van hire Australia
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All Britz Australia camper rentals include liability insurance (i.e. third party) which also covers (although very partially) personal injury to the client and to members of the client's party). Meanwhile the included collision and comprehensive insurance inheres a deductible (a.k.a. excess; applicable no matter who is at fault) of AUD 7500 (AUD 1800 for the Rookie), but clients can reduce this by purchasing one of two optional damage waivers (a.k.a. excess reductions):

damage waiver 1:

  • AUD 20/day (maximum total cost of AUD 1000) for 2WD vehicles (other than the Rookie), reducing excess/deductible to AUD 2500
  • AUD 25/day (maximum total cost of AUD 1250) for 4WD vehicles,
    reducing excess/deductible to AUD 2500
  • damage waiver 2:

  • AUD 19/day (maximum total cost of AUD 570) for Rookie,
    reducing excess/deductible to zero
  • AUD 38/day (maximum total cost of AUD 1900) for other 2WD vehicles,
    reducing excess/deductible to zero
  • AUD 47/day (maximum total cost of AUD 2350) for 4WD vehicles,
    reducing excess/deductible to AUD 440
  • These insurance options also have positive effects in terms of the security deposit charged by Britz upon the pick-up occasion: the default security deposit is AUD 7500 (AUD 1800 for the Rookie) to be actually debited, i.e. charged; damage waiver 1 (not available with the Rookie) reduces the amount to AUD 2500; damage waiver 2 reduces the amount to AUD 220 (or AUD 440 for 4WD) and entails a mere imprint rather than an actual debit. For security reasons, only a credit card — namely Visa, MasterCard, or American Express — can be used to provide the security deposit. The card holder must be present upon the pick-up occasion and is jointly and severally liable for any damage to the rental vehicle.

    If the deductible/excess is reduced to zero, one windscreen and two tires are covered for accidental damage.

    Damage to the overhead or underbody of the vehicle is not covered unless the customer buys damage waiver 2 (noted above) and enhances that waiver by purchasing the …

    no worries cover (instead of premium cover):

  • AUD 50 per 2WD rental or AUD 120 per 4WD rental, in addition to damage waiver 2. The no worries cover is included in Britz bonus pack, described on the Extras page; it covers overhead and underbody damage but remains subject to the exclusions noted farther down this page. For 4WD vehicles the no worries cover furthermore reduces the deductible/excess all the way to zero.
  • The IdeaMerge online reservation software will determine whether the vendor's bonus pack is the best deal for the client, based on the rental parameters chosen by the client.

    The term comprehensive above signifies vehicular damage due to vandalism, fire, theft of the vehicle, break-in, and weather, as well as towing and recovery costs. Importantly this term also signifies the cost of the daily rental for the duration the vehicle is off fleet for accident repairs (demurrage); which is to say, this cost is considered a damage. The excess/deductible is applicable no matter who is at fault; but if the client is shown to be not at fault and Britz is successful in recovering damages from the other party, the client will be refunded appropriately (although such process can take several months).

    Exclusions:

  • Any water related damage, which includes but is not limited to: any vehicle submersion, creek or river crossing, driving through low plain flooded areas, beach driving.
  • Personal belongings.
  • Damage to the awning, overhead or underbody of the vehicle insofar as that damage is not consequent of collision with another vehicle or of natural disaster and if the "no worries" cover has not been purchased.
  • Damage due to single-vehicle roll-over.
  • Damage due to use of incorrect (e.g. bio-diesel) or contaminated fuel.
  • Damage caused when using the vehicle in contravention of any applicable legislation or regulations controlling vehicular traffic.
  • The cost to retrieve or recover a vehicle which has become bogged, submerged, abandoned, or the like.
  • The cost to replace keys which have become lost, or retrieval of keys which have been locked in a vehicle.
  • The insurance coverage is void if the terms of the rental agreement signed between Britz and the client are breached by the client. The client will then be responsible for the total cost of any damage, including damage caused by negligence, willful misconduct or driving under the influence of alcohol or other drugs, and damage that occurs while the vehicle contains more than the maximum number of occupants allowed or while the vehicle is being driven by a person not identified on the rental agreement or by a person whose drivers license is cancelled or suspended or classified as a learner's or probationary license.
  • The 2WD campers may be driven on sealed/bitumen/macadam/paved roads only, the single exception to this rule being well maintained access roads to designated motorhome campgrounds and the roads on Kangaroo Island (South Australia). The 4WD vehicles can also be driven on recognized tracks. The 4WD vehicles may only travel to the following areas with the written permission of Britz: Simpson Desert, Strzelecki Track, Gunbarrel Highway, Cape York, the Bungle Bungles, Oodnadatta Track, Birdsville Track, Tanami Track, The Plenty Highway, and Gibb River Road. Britz vehicles are NOT permitted on the Canning Stock Route, the Lost City in Litchfield Park, and the Telegraph Road section of the road to Cape York during the months December through May. Britz reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions. Britz also reserves the right at its sole discretion to restrict the distance driven to nominated destinations in relation to the hire duration.
  • breakdown cover and repairs

    For starters, the fleet of vehicles is modern and frequently upgraded, the average age of a vehicle normally being less than 1 year.

    All the vehicles do include 24/7 roadside service nationwide.

    Call toll-free 1800 331 454.

    Any problems associated with the vehicle, including equipment failure, should be reported to Britz as soon as possible and within 24 hours, this to give Britz the opportunity to rectify the problem as soon as possible. Failure to report as such will compromise any client claims for compensation. Britz does not accept liability for claims submitted after this duration. In the event, please contact Britz toll-free at tel. 1800 331 454.

    Repairs costing up to AUD 100 may be effected without authorization from Britz and will be appropriately reimbursed if the client provides the repair receipt to Britz. For amounts estimated over AUD 100, the client should obtain authorization from Britz. Receipts relating to any repair should be sumbitted to Britz.

    Warning

    Although motor travel in Australia is not generally considered prohibitively dangerous, there are, of course, associated risks — including death. For quantitative measures of these risks, please see the Association for Safe International Road Travel (ASIRT) http://www.asirt.org.