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  new zealand camper hire insurance: apollo
All Apollo's New Zealand rentals include liability (i.e. third party) insurance and collision and comprehensive insurance, the latter inhering a deductible (a.k.a. excess; applicable per claim not per rental, and applicable no matter who is at fault) of NZD 7500 (NZD 2700 for the Cheapa brand Hitop and Cheapa 2 Berth ST, NZD 5000 for other Cheapa brand vehicles) but clients can reduce this figure to either NZD 2500 (or NZD 1200 for the Cheapa brand Hitop and Cheapa 2 Berth ST) or all the way to zero and the latter reduction including one windscreen and two tires (except for Cheapa brand vehicles), this by purchasing one of two optional damage waivers (a.k.a. excess reductions), for NZD 20/day (maximum total cost of NZD 1000) or NZD 35/day (alias VIP cover; maximum total cost of NZD 1750), respectively, although for the Cheapa brand Hitop and Cheapa 2 Berth ST these figures are only NZD 16/day (maximum total cost of NZD 560) or NZD 26/day (maximum total cost of NZD 910). These insurance options also have positive effects in terms of the security deposit charged by Apollo upon the pick-up occasion: the default security deposit is NZD 7500 (NZD 2700 for the Cheapa brand Hitop and Cheapa 2 Berth ST, NZD 5000 for other Cheapa brand vehicles) actually debited to the client's Visa or MasterCard; insurance option 1 reduces this amount to NZD 2500 (or NZD 1200 for the Cheapa brand Hitop and Cheapa 2 Berth ST) and moreover entails a mere imprint of the credit card (or else payment by cash or traveler's checks, in which case refund would be by check from Apollo mailed to client) rather than an actual charge to a credit card; likewise insurance option 2 reduces the amount to NZD 250 and entails a mere imprint. Important: In addition to the deductible, Apollo will charge an administration fee of NZD 60 per insurance claim and per speeding ticket, parking fine, traffic ticket, or toll-road fine.

The term comprehensive above signifies vehicular damage due to vandalism, fire, theft of the vehicle, break-in, and weather. Importantly this term also signifies the cost of the daily rental for the duration the vehicle is off fleet for accident repairs (demurrage); which is to say, this cost is considered a damage. The deductible/excess is applicable no matter who is at fault; but if the client is shown to be not at fault and Apollo is successful in recovering damages from the other party, the client will be refunded appropriately (although such process can take several months). The associated personal injury insurance is effective only in regard to transactions (i.e. medical services provided to the client or to members of client's party) that occur in New Zealand.

Exclusions:

  • Water related damage, which includes but is not limited to: any vehicle submersion, creek or river crossing, driving through low plain flooded areas, beach driving.
  • The cost to retrieve or recover a vehicle which has become bogged.
  • Damage to or loss of personal belongings.
  • Damage caused by negligence or willful misconduct on the part of the client or one or more of the client's party.
  • Damage caused by a single-vehicle roll-over.
  • Damage to the awning, overhead or underbody of the vehicle insofar as that damage is not consequent of collision with another vehicle or of natural disaster.
  • Damage due to the use of incorrect or contaminated fuel.
  • Damage caused when using the vehicle in contravention of any applicable legislation or regulations controlling vehicular traffic.
  • The cost to replace keys which have become lost, or retrieval of keys which have been locked in a vehicle.
  • All deductible/excess reduction is void if the terms of the rental agreement signed between Apollo and the client are breached. The client will then be responsible for the total cost of any damage. This will also include any damage caused by negligence, willful misconduct or driving under the influence of alcohol or other drugs.
  • travel restrictions

    The 2WD (two-wheel drive) vehicles can only be driven on sealed/bitumen/paved roads. The only exception to this rule are any recognized campground access roads less than 500 meters in length and the last remaining kilometers of loose road surface on any major ski field access roads. No Apollo vehicle shall be driven on Skippers Road (Queenstown), Ninety Mile Beach (Northland), Ball Hut Road (Mount Cook), and north of Colville Township (Coromandel Peninsula).

    Apollo reserves the right at its sole discretion to restrict the movements in certain areas due to adverse road or weather conditions.

    breakdown cover and repairs

    For starters, the fleet of vehicles is modern and frequently upgraded, the average age of a vehicle normally being less than 1 year.

    All the vehicles do include 24/7 roadside service nationwide and membership in the New Zealand Automobile Association.

    Call toll-free 0800 113 131.

    Any problems associated with the vehicle, including equipment failure, should be reported to Apollo as soon as possible and within 24 hours, this to give Apollo the opportunity to rectify the problem as soon as possible. Failure to report as such will compromise any client claims for compensation. Apollo does not accept liability for claims submitted after this duration. In the event, please contact Apollo toll-free at tel. 0800 113 131.

    Repairs costing up to NZD 50 may be effected without authorization from Apollo and will be appropriately reimbursed if the client provides the repair receipt to Apollo. For amounts estimated over NZD 50, the client should obtain authorization from Apollo. Receipts relating to any repair should be submitted to Apollo.

    Warning

    Although motor travel in New Zealand is not generally considered prohibitively dangerous, there are, of course, associated risks — including death. For quantitative measures of these risks, please see the Association for Safe International Road Travel (ASIRT) http://www.asirt.org.