All Apollo's Australia rentals include liability
(i.e. third party) insurance and collision and
comprehensive insurance, the latter inhering a deductible
(a.k.a. excess; applicable per claim not per rental, and
applicable no matter who is at fault) of AUD 7500
(AUD 2700 for the Cheapa brand Hitop and Cheapa 2 Berth ST, AUD 5000 for other Cheapa brand vehicles)
but clients can reduce this figure to either AUD 2500 (or AUD 1200 for the Cheapa brand Hitop and Cheapa 2 Berth ST) or all the way to zero
and the latter reduction including one windscreen and two tires (except for Cheapa brand vehicles), this by purchasing
one of two optional damage waivers (a.k.a. excess reductions),
for AUD 20/day (maximum total cost of AUD 1000) or AUD 35/day
(alias VIP cover; maximum total cost of AUD 1750), respectively, although
for the Cheapa brand Hitop and Cheapa 2 Berth ST these figures are only
AUD 16/day (maximum total cost of AUD 560) or AUD 26/day
(maximum total cost of AUD 910).
These insurance options also have positive effects in terms of the security
deposit charged by Apollo upon the pick-up occasion:
the default security deposit is
AUD 7500 (AUD 2700 for the Cheapa brand Hitop and Cheapa 2 Berth ST, AUD 5000 for other Cheapa brand vehicles)
actually debited to the client's Visa or MasterCard;
insurance option 1 reduces this amount
to AUD 2500 (or AUD 1200 for the Cheapa brand Hitop and Cheapa 2 Berth ST) and moreover entails a mere imprint of the credit card
(or else payment by cash or traveler's checks, in which case refund
would be by check from Apollo mailed to client) rather
than an actual charge to a credit card; likewise insurance option 2 reduces
the amount to
AUD 250 and entails a mere imprint.
Important: In addition to the deductible, Apollo will charge
an administration fee of AUD 60 per insurance claim and per
speeding ticket, parking fine, traffic ticket, or toll-road fine.
The term comprehensive above signifies
vehicular damage due to vandalism, fire, theft of the vehicle, break-in, and weather.
Importantly this term
also signifies the cost of the daily rental for the duration the vehicle
is off fleet for accident repairs (demurrage); which is to say, this cost
is considered a damage.
The deductible/excess is applicable
no matter who is at fault; but if the client is shown to be not at fault
and Apollo is successful in recovering damages from the other party, the
client will be refunded appropriately (although such process can take several
months).
Exclusions:
travel restrictions
Travel to Tasmania is allowed only with the express written
permission of Apollo, which permission can be given on the
pick-up occasion only (i.e. subject to current road conditions).
Two-wheel-drive vehicles can only be driven on sealed/bitumen roads or
well maintained access roads less than 5 kilometers long leading to
recognized campgrounds.
Four-wheel-drive vehicles can also be driven on recognized unsealed tracks
but may only travel to the following remote areas with the express written
permission of Apollo, which permission can be given on the
pick-up occasion only (i.e. subject to current road conditions):
any islands,
Tasmania, Simpson Desert, Gunbarrel Highway, Cape York
(North of Daintree River),
Oodnadatta Track, Birdsville Track, Tanami Track, Gibb River Road, Kalumburu
Road, Warburton Road, Strzelecki Track, Cape Leveque, Bungle and Bungles and
any other remote area. No vehicle is permitted on the last 2 kilometers
of the Lennard River Gorge Road, the Canning Stock-route, The Lost City
in Litchfield Park, and the Telegraph Road section of the road to Cape York.
Apollo characterizes as being "remote"
the locales noted in the paragraph above. This stipulation means
that if the vehicle suffers an accident or breakdown in one of these
areas and hence becomes inoperable, any cost of retrieving the vehicle
to the nearest Apollo rental depot or other service station
must be paid for by the client.
Apollo reserves the right at its sole discretion to restrict the
movements in certain areas due to adverse road or weather conditions.
breakdown cover and repairs
For starters, the fleet of vehicles is modern and frequently upgraded,
the average age of a vehicle normally being less than 1 year.
All the vehicles do include 24/7 roadside service nationwide
and membership in the Australian Automobile Association.
Call toll-free 1800 777 779.
Any problems associated with the vehicle, including equipment failure,
should be reported to Apollo
as soon as possible and within 24 hours, this to give Apollo the
opportunity to rectify the problem as soon as possible. Failure to report
as such will compromise any client claims for compensation.
Apollo does not accept liability for claims submitted after this duration.
In the event, please contact Apollo toll-free at tel. 1800 777 779.
Repairs costing up to AUD 50 may be effected without authorization from
Apollo and will be appropriately reimbursed if the client provides the repair receipt
to Apollo. For amounts estimated over AUD 50, the
client should obtain authorization from Apollo. Receipts relating to
any repair should be submitted to Apollo.
Warning
Although motor travel in Australia is not generally considered prohibitively dangerous, there are, of course, associated risks — including death. For quantitative measures of these risks, please see the Association for Safe International Road Travel (ASIRT) http://www.asirt.org.
