We picked-up the car in Rome and dropped it off in Geneva. The staff at both locations were responsive and helpful.

The Kangoo is an easy car to drive with tons of space. It easily held 3 people, 3 bikes and luggage.

I did learn the hard way about one exclusion in the Roadside Assistance program. Late one night after picking up a friend at the Milan airport, I stopped at a gas station and had the attendant fill up the tank. About 2 kilometers from the station the car completely died on the autostrada. I immediately suspected the attendant had put in the wrong fuel. I called the Roadside Assistance number and explained what happened including my hypothesis. They informed me that any wrong fuel was an excluded event and so any expenses associated with towing and repair would not be covered!

So the morale of the story is to either fuel-up yourself or make sure the attendant is more than half-awake. By the way, the place that pumped out the wrong fuel told me they get around 10 cars with the wrong fuel so it's not as rare an event as you might think.

[A special note from IdeaMerge: A diesel nozzle is considerably wider than either a leaded gasoline nozzle or the even smaller unleaded gasoline nozzle and indeed will not fit into either such tank. Consequently a gasoline nozzle will fit into a diesel tank. Therefore, be careful not to put gasoline into a diesel tank. Even a liter of gasoline added to the tank of a modern diesel car can cause irreversible damage to the injection pump and other components due to its relatively low lubricity. (Diesel in a gasoline engine — while creating large amounts of smoke — does not normally cause permanent damage if it is drained once the mistake is realized. Similarly, older diesels using completely mechanical injection can tolerate some gasoline, which has historically been used to "thin" diesel fuel in winter.) A green pump holds unleaded gasoline or else diesel, a blue leaded gasoline. Diesel pumps are sometimes colored black, sometimes green. Diesel pumps are chiefly signified linguistically, either with the very word diesel or with one of the equivalents: gas-oil, gaz-oil, gasolio, gasóleo, dieselolie, mazot, motorina, or nafta.]

Paul Aufderheide, paulaufderheide@mac.com, 04 august 2008
Just returned from your -to 3-week trip to your up in the past 5 years traveling as a family of five and car camping. The first and most recent trip involved the least of a Kangoo through Ideamerge. The middle trip included two separate car rentals in Great Britain and Ireland-a much less pleasant than desirable experience.

I concur with all the previous postings regarding the ease of pickup and drop-off in working with Ideamerge. If car rental in the US could only be so simple. The Kangoo is certainly an exceptional vehicle, good handling, travels well with a load, and is exceptionally roomy for a small car. I would like to clarify the exceptional volume and carrying capacity of this vehicle, as I believe we have "push the limits".

Our most recent trip to the Netherlands, Belgium, and France was focused on car camping, dining in the campground, and generally preserving our beleaguered dollars. After I reserved the Kangoo in January, the dollar plummeted and our inventory of cooking and comfort items increased.
Our final inventory included:two adults and three compatible teenage girls, two backpacking tents, sleeping bags, mats , personal luggage, large sunshade to cover folding picnic table, stool, metal Pots and cookware including 2L pressure cooker, cooler, and finally my folding “bike Friday”.

I was admittedly concerned regarding our access of inventory, but when arriving in Amsterdam I was pleased to see a Kangoo in the parking lot with a roof rack! My bicycle exits the polypropylene suitcase, into the bag, and the inventory of loose camping gear fits nicely in the suitcase. This of course served as our cartop carrier through the trip.
The Kangoo is a great family car, and might be called the European minivan, but with twice the mileage of the comparable American vehicle. Bon Voyage!

Harry Campbell, 03 august 2008
We have a house in France (in the Ardeche) and each year we spend 2 to 4 months there. We have found that using IdeaMerge is the ideal solution to our transportation needs.

For the past several years we have selected a Kangoo and it has meet all of our requirements perfectly - they are economical, reliable, comfortable and handle very, very well. We find that each year there are large and small improvements on this model. I particularly enjoy the fact that it is a bit taller than most autos on the road and the visibility is superb.

The pick up and drop off are always quick and easy and we are delivered to the airport from the Renault agency in just a few minutes - very convenient.

The Kangoo is highly recommended for up to 5 passengers due to its large luggage capacity (and a roof rack if you need it).

David McCarthy, dmccarthy@hastings.edu, 01 august 2008
This was our second trip to France in three years, and the second time we leased a Kangoo. We loved the car, and wish it were available in the U.S. The pick up and drop off experience in France was hassle-free, and a big contrast to our unpleasant experience renting a car (from another agency) for a week in Ireland.

Frederick Jamison, fjamison351@hughes.net, 29 july 2008
We picked up our Kangoo in Frankfurt and returned it 43 days later. The pickup and drop off process was absolutely trouble free.The performance of the Kangoo was truly remarkable and unexpected. Fuel economy was exceptional even while driving consistently at 120 Km/hr on the freeways in Germany, the Netherlands, Denmark, Sweden and Finland. Acceleration was never a problem and the vehicle was very nimble in the cities and villages we visited. We drove nearly 7,000 km and had not one problem. We particularly appreciated all the extra storage space that Renault had provided. I wish we had these vehicles available in the U.S. I would not hesitate in my purchase. Ideamerge has been a pleasure to work with every step of the way and I would recommend them to anyone considering driving in Europe. Leasing is absolutely the way to go!

Juzar Jamnagerwalla, juzarj@gmail.com, 29 july 2008
We leased the Kangoo for 22 days - it was the perfect car for our vacation. We had five adults who sat very comfortably, and the huge trunk allowed us to store all our luggage. The car handles well, has decent acceleration, and is great on gas. I picked up and dropped off the car in Paris, the location was convenient and their was a free shuttle to and from the airport.

We had many concerns about leasing a car in Europe being American, but everything went off flawlessly!

Ann Danis, anndanis@uri.edu, 27 september 2007
27 september 2007
I have leased from Ideamerge for the past 3 years and every
experience has been just great. The customer service,
efficiency, and prices cannot be beat. I highly recommend
this company for all of your leasing needs in Europe. They are
top notch. Happy motoring!
Ann Danis
P.S. The Renault Kangoo is a really great vehicle for touring
because all passengers have a great view.

Mark Inciong, 13 july 2007
The trip was great. We loved the Kangoo! It was the perfect car for us - so easy to drive, great gas mileage, fit into many small parking spaces, our kids loved the fold down trays that they could eat or color on while we were driving. Maybe the best part was the luggage capacity! For the size of the car, I still can't believe we fit all of our EIGHT pieces of luggage in the trunk area. We couldn't even fit them in our full size Explorer when we returned.

The pick up and return was very easy - the only downside was the location of the drop center - kind of far from the center of Rome and not too easy to get to from the airport. I would highly recommend the IdeaMerge lease over conventional car rental. We couldn't have been happier with our experience. Thanks again!

Todd Tarantelli, todd.tarantelli@ge.com, 14 june 2007
We had a great experience leasing the Kangoo. It was very roomy for a family of 4 on an extended vacation. There is also plenty of luggage capacity for suitcases...ideal for ski vacations and beach vacations. My experience with renault was also excellent. The time spent at the lease location was minimal and everything was ready to go upon arrival and departure. I would definately use Renault again...and Ideamerge was also very helpful in the process.

D. E. Lowe, 16 november 2006
I leased this car for a 17 day trip. It was great. I went all over Italy, southern france, Austria and Germany and never had any problems. This vehicle is extremly spacious on the inside. There are lots of overhead storage areas and the trunk space is large enough for several large suitcases and travel bags. It was great on milage 39 mpg (a small diesel), which is important when you travel around 3,000 miles in such a short period of time. There were 4 adults in the Kangoo and plenty of space for each. The Kangoo handled the mountains much better than I expected. It had the power to keep it at the posted speeds no mater what the altitued. It drives like a car and is easy to squeese into tight city parking spaces. The pick-up and drop-off process was easy and the staff was very friendly. I will definately use this program again and would recomend it to anyone who is considering renting a car for travel in Europe.

Don Winkley, ultradon@grandecom.net, 18 october 2006
I had great prior experience but on my last trip I had the need to get a car very fast. I was within the outlines on the web site for pickup in Paris but was unable to get a car. It seems France is always on holidays and if you wish to get a car in France they work only mayby 30 hrs per week on average. Weekends, holidays (every 3rd day and all of Aug) forget anything happening. Lots of lead time and pickup at their convenience it works great. But don't assume anything reference needed lead time. No such problem with rental car companies at airports (they actually work Sundays and holidays) but thier drop off places also have their own agenda. Remember it's France - of upmost importance is holidays for all Frence. Oh the place to work. Remember when you go to France it's frequently closed. UltraDon
IdeaMerge note: The leadtimes quoted on the IdeaMerge Website and by IdeaMerge consultants are accurate barring the rare and unexpected, and within one business day or so IdeaMerge knows with surety the earliest date a particular pick-up is possible. Moreover, the Renault airport locations are open seven days a week in conjunction with all scheduled arrivlas of major passenger airlines.

Avia Huisman, 02 december 2004
I leased this car for a 17 day trip. It was great. I went all over Europe, from Holland to Hungary and never had any problems. This vehicle is extremly spacious on the inside. There are lots of overhead storage areas and the trunk space is large enough for several large suitcases and travel bags. It was great on gas milage, which is important when you travel around 4,000 miles in such a short period of time. It drives like a car and is easy to squeese into tight city parking spaces. The pick-up and drop-off process was easy and the staff was very friendly. I will definately use this program again and would recomend it to anyone who is considering renting a car for travel in Europe. (I had no problems at any border crossings, including Croatia, Slovenia, Hungary, The Czech Republic. This would not be the case with a normal rental car.)

Marlene Eldridge, 18 october 2004
We were four! The car road high...had good pick up for the mountain roads. We rented the diesel car for six weeks got about 40 miles to a gallon. We had plenty of room for our luggage. The car is not a "looker" but really practical for several people traveling with luggage. I would recommend it without hesitation.

William Caldwell, 13 july 2004
Doug, we really liked our Kangoo. It was just right for the 4 of us and we drove it 3000 miles with no problems. It performed beautifully and we recommend it to anybody wanting a reliable and easy handling vehicle. We drove on the autobahns and thru the mountains as well as narrow roads. It took us from Germany to Denmark to Norway, back to Demark and then to Germany. All in all a great trip. You may pass this along to Renault. We had good service from the people at Munich.

gus hoag, 24 may 2002
we leased a Kangoo, and travelled around the Iberian peninsula, through tiny towns where the roads turned into almost impassable cowpaths, and were extremely pleased with the auto....the seats wer comfortable, both front and back, and we had room for all the luggage that women will take, for five weeks in a foreign land ( more than necessary, believe us)...the experience was so good that I inquired about the availability of the Kangoo in the United States, since I am in the market for an auto....I was dissapointed to find out that the car is not available in the US, because our experience was such a good one....this is a very confortable auto for 4 people and all the luggage necessary for
an extended trip in europe...I can't be more supportive of this vehicle...we spend many miles driving through towns that were originally cowpaths, and had very little problemms, unless you woudl count the propensity of the spanish to abandon their cars in the middle of the street to go do their business (whatever that might be)

David and Marlis Patrykus, Dick and Gayle Bnneville, dmpat@wctc.net, 27 march 2002
We recently returned from a 15 day holiday in France and Spain, where we drove over 5000 km in our Renault Kangoo 1.9 Diesel. This great car/van/bus was fun to drive, both on the Autoways (at up to 130 km/h), on back roads and in the villages!! We had plenty of room for four adults and our baggage. Mr. John Tomasini and his folks in New York were most helpful and the pick-up and return at Charles de Gaulle Airport was quick, efficient and hassle free. The diesel option saved us a good amount in fuel and provided the necessary power to handle all driving situations with ease. We will surely do it again and reccommend it for anyone who plans to tour Europe. We only wish we could have brought the Kangoo home with us!! Sincerely, Dave, Marlis, Dick and Gayle

Sue Girsch, 10 september 2001
We just returned from a 3 week vacation in Europe. Our Kangoo was a delight to drive through the streets and highways. Plenty of headroom for my tall husband and the covered storage area was roomy and easily accessible.

Pick-up and delivery was hassle free. In fact, we needed to change our delivery location and it was no problem at all.

I would highly recommend leasing a car rather than renting.

Heidi Letzmann, supersvet@yahoo.com, 15 november 2000
I rented a Kangoo for a two-month visit to Italy. Traveling with four other people (and everyone's luggage), we really needed a vehicle with plenty of room. The Kangoo was the perfect solution in every way. Not only was it economical and practical - we loved its height - but it was incredibly comfortable. Whether it was our 11-hour road trip to Austria, steep mountain dirt roads, or cobblestone bridges so narrow we had to tuck in our side mirrors - the Kangoo got us everywhere we needed to go (and probably some places we shouldn't have been)! We'd love to have one in the States.

Joseph Martinez, 10 november 2000
We leased a Kangoo for a month while vacationing in France and it was one of the best things we did. The pick up and drop off went very smoothly and we
were treated very curtiously. The price was magnificent and having a car we didn't have to worry about having any problems was fantastic. We
definately will go this route again.