The insurance, warranty and assistance described below are all included
in the price of a lease as quoted online via our
the Order a Vehicle page.
The insurance — consisting of civil liability and zero-deductible (alias zero-excess)
collision, theft, vandalism, fire, and act-of-God
coverage — and the factory warranty are essentially air tight. The "big things"
are completely covered, but so are the little things such as scratches and
dings. Likewise the assistance program is remarkably comprehensive and very well structured.
Again, all these coverages are included in the one set price.
insurance
Although many credit card companies effectively insure auto rentals if a
client uses the card to pay for the rental and if the client also declines
the collision damage waiver, the card companies do not cover
auto leases as such. Therefore
during the time the tax-free short-term lease contract is valid,
the client has the benefit
of fully comprehensive, zero-deductible insurance included in the cost of
the lease. The countries in which the Renault Eurodrive
insurance is effective consist of the following:
If you want to drive in Albania, Belarus, Iran,
Israel, Moldova or Ukraine,
please
ask IdeaMerge for a special solution.
The following individuals are recognized as the main drivers of the vehicle:
you (i.e. the one person whose name is on the lease contract), your spouse or
domestic partner, your parents and your children,
provided they too meet the general conditions of eligibility of the program as described in the Declaration and Power form.
Regarding other persons — e.g. friends — that you may authorize to drive the vehicle,
they should only drive it in your presence, and they too should meet said general conditions of eligibility.
All the drivers you authorize are covered under the insurance.
The Renault Eurodrive insurance covers certain kinds of personal belongings, to a degree.
For details see Renault Eurodrive's exact insurance terms.
Further such personal-items insurance is available from companies specializing in travel insurance,
several of which companies are linked to on our Resources page.
tires
New from Renault Eurodrive in 2012: additional cover is now included for lost keys, punctured tires and even fuel inversion
(i.e. placing the incorrect fuel in the vehicle). No other car rental or car leasing company provides such cover.
The tires included with short-term, tax-free leases are multi-season tires.
By "multi-season" we mean tires that are not specifically designed for muddy and snowy conditions
(which tires bear the code "M+S") or for snowy conditions in particular (which tires bear the international
symbol of a snowflake); i.e they are not — we repeat, not — the sort of tires which
are colloquially referred to as "winter tires" or "snow tires".
Rather, multi-season tires are the sort of tires standardly delivered on new cars.
Where and when road or weather conditions, and perhaps laws or ordinances or such, dictate the wise or requisite
use of specific tires or specifically embellished tires (e.g. tires fitted with snow chains or socks), it is the
driver's responsibility to abstain from driving until such tires are installed on his or her vehicle.
It is nevertheless the client's responsibility to return the vehicle with the initial (i.e. original) set of tires
installed or co-present; otherwise the client will be billed for those initial tires.
Germany, Austria, Switzerland, Norway and Sweden, for example, have laws which dictate the use of winter tires.
It is the client's responsibility to research and understand such laws in relation to his or her itinerary.
Renault Eurodrive has instituted a new service with the Eurodrive Road Assistance in order to facilitate,
upon client request, the change from multi-season tires to winter tires, this via the Renault network in
Switzerland and in Germany. This service consists in identifying the closest Renault garage to the place where the
client is or will be and then arranging an appointment for the client with the garage.
The purchase and labor costs for the change of tires will be billed directly by the Renault car dealer to the
client, and the client will still be responsible for returning the vehicle with its initial tires.
You can study the
UK Automobile Assocation
website to learn more about winter tire requirements and other compulsory equipment per European country.
Regarding snow chains, it is vital that you check and if necessary maintain the tension of the chains frequently,
and certainly after every short journey. Also, with the chains fitted do not drive faster than about 35
miles per hour (60 km/h).
safety
Renault is the only automaker to receive Euro NCAP's maximum 5-star
safety rating on at least 12 models, including the Clio, Mégane,
Mégane coupe/convertible, Scénic, Laguna and Espace.
With major technological innovations in accident prevention and vehicle
occupuant protection devices, Renault strives to provide the same optimum
safety level for both front and rear seat passnegers. See in this
respect the
Euro NCAP Website.
warning
Although motor travel in Europe is
not generally considered prohibitively dangerous, there are, of course, associated risks — including
death. Therefore Ideamerge hereby
alerts you to the fact that your travel as such is attended by extreme risks. For quantitative
measures of these risks, please see the
Association for Safe International Road Travel (ASIRT).
contract
We have placed an example contract form online.
warranty
The client(s)'s vehicle will be under full factory warranty
for the duration of his/her lease. As indicated above, the tires are not
under warranty.
assistance
During the time the Renault Eurodrive contract is valid, the client(s) has
the benefit of 24-hour assistance.
In the event of an accident, theft, attempted theft or mechanical breakdown of the vehicle, the
client should call the relevant 24/7 number listed in the Traveling Instructions
booklet provided in the vehicle.
Technical and material assistance will be provided to the client
as soon as possible, provided the client is within the domain of
the included insurance.
BEWARE:
A diesel nozzle is considerably wider than either a leaded gasoline nozzle or the even smaller unleaded gasoline nozzle
and indeed will not fit into either such tank.
Consequently a gasoline nozzle will fit into a diesel tank.
Therefore, be careful not to put gasoline into a diesel tank!!!
Even a liter of gasoline added to the tank of a modern diesel car can cause irreversible
damage to the injection pump and other components due to its relatively low lubricity. (Diesel in a gasoline engine — while creating large amounts of smoke — does not normally cause permanent damage if it is drained
once the mistake is realized. Similarly, older diesels using completely mechanical injection can tolerate some gasoline,
which has historically been used to "thin" diesel fuel in winter.)
A green pump holds unleaded gasoline or else diesel, a blue leaded gasoline. Diesel pumps are sometimes colored black, sometimes green.
Diesel pumps are chiefly signified linguistically, either with the very word diesel or with one of the
equivalents: gas-oil, gaz-oil, gasolio, gasóleo, dieselolie, mazot, motorina, or nafta.
If you want to drive in
Albania, Belarus, Iran, Israel, Moldava or Ukraine, please
ask IdeaMerge for a special solution.
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