If you cancel more than 30 days before your pick-up date, your US$400 deposit minus a US$50 cancellation fee will be immediately refunded to your card. Said US$400 deposit is the only payment that you will have made by that point, for the remaining amount isn't charged to your card until 30 days prior to the pick-up date. If you cancel within 30 days of your pick-up date, said US$400 deposit is not refundable but the balance charge made at the 30-day threshold is refundable minus a US$100 cancellation fee. So, until 30 days before pick-up your risk is only US$50, but within 30 days before pick-up your risk is US$500. After you pick-up your vehicle, the only refund you can qualify for is an early return refund as described below.

Naturally a person is not allowed to cancel one of these leases and rebook (even if in a family member's name) to take advantage of a price drop. Such policy is the industry standard and is analogous to the ticketing policy of the airline industry. When a person books such a lease they lock in to that price, but this policy usually favors them because prices of course tend to rise rather than fall. (The rates per se are not dependent on location and not dependent on season. Rather, the rates are set by the manufacturer near the beginning of the year and typically stay the same throughout that year. However, the rates effective for the market in your country of permanent residence are set relative to that market and to the value of the Euro versus the currency of your market. Hence the rates may change considerably from year to year and occasionally within a year. Again, such rate changes are not retroactive to bookings already made.)

A first or second change (or first or second set of changes) made to a booking more than 30 days before the pick-up date entails no change fee. Further such changes entail a US$50 change fee per set thereof. Within 30 days of the pick-up date it is typically not possible to change the vehicle, pick-up location, and/or customer name as listed on the lease contract; but if such changes do prove to be possible within that time window, they would entail a US$500 change fee per set thereof, whereas other sorts of changes within that time window would entail a US$50 change fee.

Alternatively you can make changes to your return location and/or date after you've picked up the vehicle and without suffering a change fee. If a different return charge applies to the new location, you will be charged or credited the difference. You are responsible for making such post-pick-up changes. To do so, contact the office of the relevant return location (listed in your copy of the "Traveling Instructions" booklet) at least 48–72 hours ahead of the actual return date.

In the event that you return the Renault Eurodrive vehicle early (i.e. before the date stated on the contract), you may be eligible to a partial refund, subject to the following conditions:

Contract extensions can be made from the road provided 8 days of notice and payment by the final day of the original contract, but the resulting duration of the amended lease cannot exceed the applicable maximum, and days added as such are not refundable. To extend, call Paris at the relevant number listed in the Traveling Instructions booklet provided in the vehicle. You will need to provide the registration number of the vehicle, your Renault Eurodrive contract number, and your credit card details. Renault Paris will fax (or mail) the new insurance certificate to you at the number (or address) you indicate. Note that the additional-day cost of the extension will be considerably higher than the original such cost, as follows (although these figures are subject to change without notice):

specific vehicle

buying outright