If you cancel more than 30 days before your pick-up date, your US$400 deposit will be immediately refunded to your card, minus a US$50 cancellation fee. That US$400 amount is likely the only payment that will have made by that point, for the remaining amount isn't charged to your card until 30 days prior to the pick-up date. If you cancel within 30 days of your pick-up date, your entire payment minus the US$400 deposit will be refunded to your card.

Naturally a person is not allowed to cancel one of these leases and rebook (even if in a family member's name) to take advantage of a price drop. Such policy is the industry standard and is analogous to the ticketing policy of the airline industry. When a person books such a lease they lock in to that price, but this policy usually favors them because prices of course tend to rise rather than fall. (The rates per se are not dependent on location and not dependent on season. Rather, the rates are set by the manufacturer near the beginning of the year and typically stay the same throughout that year. However, the rates effective for the market in your country of permanent residence are set relative to that market and to the value of the Euro versus the currency of your market. Hence the rates may change considerably from year to year and occasionally within a year. Again, such rate changes are not retroactive to bookings already made.)

A first or second change (or first or second set of changes) made to a booking more than 24 days before the pick-up date entails no change fee. Further such changes entail a US$50 change fee per set thereof. Within 24 days of the pick-up date it is typically not possible to change the vehicle, pick-up location, and/or customer name as listed on the lease contract; but if such changes do prove to be possible within that time window, they would entail a US$300 change fee per set thereof, whereas other sorts of changes within that time window would entail a US$50 change fee.

Alternatively you can make changes to your return location and/or date after you've picked up the vehicle and without suffering a change fee. If a different return charge applies to the new location, you will be charged or credited the difference. You are responsible for making such post-pick-up changes. To do so, contact the office of the relevant return location (listed in your copy of the "Traveling Instructions" booklet) at least 48–72 hours ahead of the actual return date.

Lease-days beyond the first 30 are refundable. Which is to say, if the duration of your lease exceeds 30 days and if you return your vehicle on a date earlier than the return date on your contract, you qualify for a refund of all the unused lease-days beyond the first 30. However, you must request such refund following your return of the vehicle. To do so, fax to USA 503 296 2625 a cover letter and a copy of the receipt-of-return. Renault will then credit the refund amount to IdeaMerge, and IdeaMerge will proceed to mail your refund check to you within about one month. Granted, the process is rather roundabout, but we promise you it works.

Contract extensions can be made from the road provided 8 days of notice and payment by the final day of the original contract, but the resulting duration of the amended lease cannot exceed the applicable maximum, and days added as such are not refundable. To extend, call Paris at the relevant number listed in the Traveling Instructions booklet provided in the vehicle. You will need to provide the registration number of the vehicle, your Renault Eurodrive contract number, and your credit card details. Renault Paris will fax (or mail) the new insurance certificate to you at the number (or address) you indicate. Note that the additional-day cost of the extension will be considerably higher than the original such cost, as follows (although these figures are subject to change without notice):

specific vehicle

buying outright